7-Eleven - Herndon, Virginia

Wyatt Dillon

20 minutes ago I pulled up to this 7-11 and saw a black sedan idling in the parking lot with the head lights on. When I went to the storefront entrance, the door had a sign that read “closed for the night - systems down”

Everything looked fine to me (lights on, credit card readers on, etc.) but fine/whatever - I went back to my car. As I’m backing out of my spot, the black sedan leaves quickly. I wonder if the worker was just in the car not operating the business. That would be my assumption.

kim hemm

filled my truck with diesel fuel and drove four blocks when truck died. towed to mechanic. Somehow the deisel fuel pump was filled with regular fuel and blew up my engine. 7 Elevens insurance did nothing to help me. My cost to fix was 30,000.00$

Sam Stern

Ownership/management should know they close this store at like midnight despite claiming to be 24 hours. Maybe the employee is just sleeping instead of working? They drive a black Honda if that helps...

Sakura Hitaru

Despite saying it’s 24/7 on the 7-Eleven website and on Google Maps, this place is often closed all night. Also, the guy in the glasses and turban who works the night shift is very rude and yells a bunch of expletives at customers

Tim McMurtree

Corporate needs to investigate this store. First of all the staff are not doing their job. I used the restroom here and the restroom was extremely disgusting. You will regularly see refrigerated items over a week past their expiration date. I’ve seen the same empty boxes on the shelves for 3 months now.

Which leads me to my next point. The reason why inventory isn’t being checked and expired food is all over the place. Is because the guy who works night shift. “Drives a black Honda”. Puts a sign up that says store closed from 11pm to 4am. EVERY NIGHT. I work night shift around this area so I stop here 5 times a week. No wonder why the bakery items are several days old, expired items all over the place and just a generally dirty store. The guy on night shift is literally sleeping 5/8 of his shift away rather than doing store maintenance.

They will know exactly who is writing this review. Since they saw me every day. But I start a new job soon so I have no problem ratting them out now that I won’t ever go here again.

Patrick Dzikowski

for some reason every time I come to this 7-Eleven at this time when this certain employee is here only this employee mind you in a black Honda Accord with tinted windows that works the night shift when it gets around 11:40 p.m. he puts a store closed sign on the door written in pen on a blank piece of paper and locks the door so he can get some more sleep rather than just doing his job to keep himself awake. since he doesn't want to work the night shift obviously he needs to change his shifts or find a different job it is annoying having to drive miles down the road to another 7-Eleven because he doesn't want to do his job.

Head office Glass Smith

I am literally stopping by all the stores to see if they have fresh food or not this is the most disgusting 7-Eleven I have ever been into the food was beyond old when I asked the employee to please make me fresh food once again a staff member refused told me that it was pizza inside of the case look at this pizza that they were serving to people in our community.

Tyler Jordan

I would give this 7-11 zero stars if possible, this is the least “convenient” store I have ever been too. Besides bad customer service I experienced today. The stock for items is just as bad. The employees have no common sense. Don’t expect much from 7-11 when it comes to anything but my experience was horrid. I tried to purchase a vise alto pack, had my ID of course. My Id wouldn’t scan because I work construction which most people who go to 7-11 early am work construction. My ID wouldn’t scan because I believe it was a little dirty. The employee only attempted to scan it twice. Didn’t bother to wipe it off like I suggested and offered to do. Then he grabbed a stack of miscellaneous ids from behind the counter and scanned one. His manager saw this and stopped it immediately then told me that if it didn’t scan then I can’t purchase. I have NEVER had this problem before with my license. I then tried to wipe it off but he raised his voice and told me it’s the law if it can’t scan then no purchase. I understand that but give me a chance to WIPE IT OFF AT LEAST. My ID CLEARLY STATED I WAS 24 years old. I understand if it’s the law but at least have some decent customer service. Terrible, terrible, terrible. I’ve been multiple times but this will definitely be the last. If you have a option to go somewhere, please do.