IT Retail - Riverside, California

Address: 191 W Big Springs Rd, Riverside, CA 92507.
Phone: 9516826277.

Specialties: Software company.
Other points of interest: Online appointments, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 57 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of IT Retail

☎️9516826277

⏰ Open Hours of IT Retail

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

IT Retail: A Comprehensive Overview

Location and Contact Information

IT Retail is a prominent software company located at 191 W Big Springs Rd, Riverside, CA 92507. For inquiries or assistance, you can reach them by phone at 9516826277. Although they do not have a website, they offer the convenience of online appointments, ensuring easy access to their services.

Specialties and Services

Specializing in software solutions, IT Retail has earned a reputation for delivering top-notch technology support. Their expertise spans across a wide range of requirements, making them a go-to choice for businesses seeking efficient and reliable software solutions.

Key Features and Accessibility

IT Retail prioritizes accessibility, offering a wheelchair-friendly entrance and parking lot. This commitment to inclusion reflects their dedication to providing exceptional service to all clients, regardless of their physical abilities.

Customer Reviews and Opinions

With a strong online presence, IT Retail has garnered 57 reviews on Google My Business, highlighting their exceptional customer service and technical expertise. The company boasts an impressive average rating of 4.5/5, reflecting their consistent ability to exceed client expectations.

One notable review commends Harry, a representative from IT Retail, for his clear communication and efficient problem-solving skills. Harry not only understood the client's issue but also provided a timely and effective resolution, demonstrating the company's commitment to client satisfaction.

Another reviewer praises IT Retail for their excellent tech support, particularly highlighting Harry's ability to go the extra mile to implement desired features in the POS system. This dedication to tailoring solutions to individual business needs showcases the company's willingness to work closely with clients to achieve their goals.

A third review emphasizes the outstanding customer service provided by IT Retail, with a specific mention of Harry's step-by-step guidance and thorough explanations. This attention to detail and patience in addressing client inquiries further demonstrates the company's commitment to delivering a seamless and educational experience.

Conclusion

👍 Reviews of IT Retail

Alex R.

5/5

Harry did an excellent job helping my business with a technical problem we had going on. He spoke clearly and understood my problem as well as resolved it. Thank you!

BOLIS F. M.

5/5

Excellent Tech Support provided by Harry! He went the extra mile to help me program promotions in the POS system as well as other very useful features. Thanks Harry!!!

Baba's I. M.

5/5

As always POS never disappoints with their customer service. Harry was a sweetie. he helped step by step and was through in his explanation to what I was asking. He went above and beyond! Thank you so much for a educational troubleshoot.

Amanda &. G. H.

3/5

Ravi was very helpful. We seem to have an on going issue with this point of sale, and he took the time to do additional steps to fix the problem and not just make fix what I had going on at the time. Hopefully he has done these steps so we don't continue to have this problem. He was very helpful and nice to work with.

Luke W.

2/5

Support is very slow (often times a nightmare). They will also increase billing year after year without prior approval and regardless of the terms of your initial contract. When you call to get the billing increases reversed you get put in an infinite phone loop and it is nearly impossible to speak to the accounting department.

Carrie G.

4/5

My first day using the software didn't go as smooth, shocker! But I called support and a kind voice answered and his name was Harry. I was literally panicking, cause I was 20 mins away from opening and my touch screen and customer display was not working. Harry was so calm and kind and just had this relaxed vibe about him, that I immediately was cool and calm. Harry was able to get it to finally work, with 2 minutes to spare before opening. The support team at IT Retail was responsive, the reason for the 4 stars was the after hours support was not so much!

Christine C.

5/5

I called IT Retail Support when I could not get into our POS System due to a password request. It took a total of 10 minutes for Harry to help me take care of that problem for all of my registers. He was kind and professional. I love reaching out to the IT Retail Support team. They're always very friendly and helpful. Any issue that arises, they are just a phone call away and take care of all your IT issues.

Robin S.

5/5

Harry has helped us at Get Healthy multiple times and is amazing! Incredible patience and knowledge. Great experience for what could be a stressful situation.