LLLReptile & Supply Menifee - Menifee, California

espe

My family came to look at tortoise's and we found everything we could need to properly house one, Megan was so helpful she gave us vital information to guide us through caring for our new pet! Service is amazing here.

Andrea G.

Took 2 new buddies home. Here they are in the temporary enclosure. The feeder anoles for our legless lizard were in excellent condition, the staff was friendly, and the store was clean and will revist again

marie R.

i LOVE this company. recently they’ve updated at least this location, including better environments for their animals and they’re WAAAY friendly. i look forward to visiting whenever i’m in the area. despite being slandered online a bit, most of the claims are over exaggerated and yet still handled well by staff. i love that they don’t keep large reptiles—that ensures that none are kept in too small of an enclosure. they keep the baby versions, though, which is ethically and economically the right way to go. never had issues with them and highly recommend the menifee location!

Arrianna E.

My daughter and I have a "thing" for rescuing pets on a whim and this was no different. We hadn't planned on acquiring a frog, but suddenly found ourselves in the store (crowded but with tons of animals and great items). We checked out every animal, and saw this chubby adult frog. I mentioned something about getting one and we almost walked out, when Joe asked if we needed help.
Long story short, the moment Joe told us about the frog and showed him to us, we knew we wanted to give him a good home.
We returned within an hour and Joe was incredibly helpful. We asked tons of questions, changed our minds several times, and picked his brain about frogs. He was knowledgeable (and was upfront about details he wasn't sure of which we appreciated) and friendly.
The store had everything we needed to get Macaulay Croakin (aka Yoshi) home comfortably. Joe even stayed late without complaint to set up our enclosure and ensure we had everything we needed.
We'll definitely return for items in the future and highly recommend this store. Thanks to Joe and his coworker who were both outstanding!

Lotus E.

Me and my family went into here yesterday, March 19th, just simply because we are reptile and amphibian lovers and weren’t thinking of necessarily bringing a cutie home. Joe came up to us and we asked about frogs, because we have wanted one for awhile and wanted to know more information about them. Joe was very knowledgeable and answered all of our million questions. We decided we wanted one, but needed a second opinion from my stepdad. We told Joe to put a hold on the Australian Whites Tree Frog and we will be back the next day. We couldn’t wait any longer as it was love at first sight, and we immediately came back. Joe set up the proper bio active tank for us on his own to make sure the frog was in a proper habitat and even told us what we needed to get and do from there. We are beginners but we learned a lot and now we are happy at home with Yoshi! Definitely coming here for food and questions and habitat upkeeps as this was a very wonderful experience. Thank you Joe! Everyone, meet Yoshi!

Kelly H.

I wasn’t even going to post this because this is one of my favorite stores, however, there’s two guys there that make me not want to go if they are there. One is a young kid, I think he is new and only there a couple days a week, but his customer service needs some work, he will follow me around the store telling me to buy everything I say looks cool, and there’s been a couple of times in which he has given me false information or just blatantly not known what he’s talking about, really not the biggest deal, but definitely a bit annoying. However, this other guy, older, blonde short curly hair, is pretty rude and could use some customer service training. I’ve seen him dismiss and be rude to his employees/team, he often isn’t doing tasks but telling his teammates to do them, he’s not the kindest to customers, very matter of fact, not very personable, doesn’t seem to care about the animals and the community surrounding it. When he is there I often see him with a clipboard, walking around a not super clean or well stocked store, the animals may or may not have water or food, there’s shed and old food in enclosures, etc.

With all of that being said, if I know Megan or cadence are there, I know it will be a great visit! The store seems cleaner and brighter and more inviting with them there. The animals always have food and water, if I need anything this team will get it for me in no time! I’ve seen both of these workers answer every question any customer has, they inform you without talking down to you, they are great with kiddos, and they are constantly doing something(cleaning, helping customers, feeding animals, etc)

Patricia S.

Went in a couple weeks ago with a question about a very basic snake. They didn't have it at the store which was fine plus guy told me that they could def order them which was great. Gave me the price, which was not bad at all. Then I asked if 2 or more of that snake can be housed together. He looked up and just said I don't really know and was just clueless. I thanked him and walked out. Totally bummed me out and made me not want to buy them. You know first impressions and all just was disappointed with the lack of basic knowledge and didn't even try to find out. 🤷🏼‍♀️

Evelia M.

1st time coming here & its was very nice setups. However not all the reptiles had water in their bowls & didn't agree with housing lots of baby leopard geckos together.

Overall I did pick up a fat tail & he even had a new grown tail & missing toe, probably from being housed with others. The employees seemed nice & knowledgeable, also pretty good prices.

I'm glad I pick this little boy up to give him a better home then being forgotten on the side.

Will also be taking him to the vet for some antibiotics.