LensCrafters - Menlo Park, California

Okay, here’s a detailed description of LensCrafters, formatted as requested, aiming for a helpful and slightly formal tone:

LensCrafters: A Comprehensive Overview

For individuals seeking premier eye care and a wide selection of eyewear, LensCrafters stands as a trusted and established destination. This renowned store, located at Address: 700 El Camino Real Ste 160, Menlo Park, CA 94025, United States, provides a comprehensive experience encompassing professional eye examinations and a diverse range of stylish and functional eyewear options. Contact them directly at Phone: 6503298181 to schedule an appointment or inquire about their services.

Specialties and Services

LensCrafters specializes in Optometrist services, ensuring the accurate assessment and correction of vision. They also operate a dedicated Sunglasses Shop, offering a vast collection of frames from leading brands. Beyond these core offerings, the Menlo Park location provides a suite of convenient on-site services designed to enhance the customer experience. These services typically include adjustments, lens upgrades, and repairs, streamlining the eyewear process. The store prioritizes customer comfort and accessibility, as evidenced by its Wheelchair-accessible car park, Wheelchair-accessible entrance, and Wheelchair-accessible toilet.

Location and Accessibility

The Menlo Park store is strategically situated in a central location, making it easily accessible to residents and visitors of the Silicon Valley area. The address – 700 El Camino Real – places it within a vibrant commercial district. Furthermore, the store welcomes customers with a range of payment options, including Credit cards, Debit cards, reflecting a commitment to modern convenience. It’s highly recommended to book an appointment in advance, particularly during peak hours, to ensure prompt service.

Customer Feedback and Reputation

LensCrafters boasts a significant online presence, with 252 reviews on Google My Business. The prevailing sentiment, as reflected in the average opinion of 4.2/5, points to a consistently positive customer experience. Observations suggest a strong emphasis on staff friendliness, expertise, and meticulous attention to detail. Many customers highlight the helpfulness of the optometrists and the breadth of the eyewear selection. The store appears to foster a welcoming and professional environment, contributing to a high level of customer satisfaction.

Concluding Recommendation

LensCrafters in Menlo Park presents a compelling choice for individuals seeking comprehensive eye care and a satisfying eyewear shopping experience. The combination of skilled optometrists, a diverse selection of eyewear, and a commitment to accessibility makes it a valuable resource within the community. To explore their full range of services, browse their latest collections, and schedule an appointment, we strongly encourage visitors to utilize their website: local.lenscrafters.com.

👍 Reviews of LensCrafters

Juss R.

5/5

I had such a wonderful experience at LensCrafters! The staff were incredibly friendly, knowledgeable, and patient throughout the entire process. They helped me replace my daughters glasses.Their professionalism and attention to detail truly stood out. Thank you for making this such a pleasant experience—I’ll definitely be coming back and recommending this store to others!

Eldrin L.

5/5

Everybody was wonderful. I was in a pinch and had to get the glasses made sooner. They happen to have the lenses that were needed in stock and they turned it around in less than 24 hours as we had to leave for a trip soon.

The staff was knowledgeable and provided insight into the best glasses for my son.

Mark S.

5/5

Went to LensCrafters in Menlo Park for an eye exam and new glasses. Outstanding experience. The Dr was great, the equipment was state of the art. Frozan, who helped me with my glasses, went above and beyond to make my experience perfect. She helped with style selection, as well as comparison of their discount to my insurance coverage. Highly recommend LensCrafters in Menlo Park.

Anne-Marie F.

5/5

My nose pad fell off my glasses and Emmy was able to fix it in 5 minutes as well as adjust them and my sunglasses! Very happy with the service.

Update from 2/17/25: Had another great experience at LensCrafters in Menlo Park today. Frozan was incredibly knowledgeable and thorough—she helped adjust my glasses and sunglasses, including fixing the nose pad placement. She also took the time to guide me on which frames would best suit my face and nose shape. Excellent customer service!

Anaida O.

5/5

I stopped by to drop off my mom‘s glasses for repair. When I dropped them off and called the next day, they told me that they were not able to repair them. I came back to pick them up and Alfredo was there and asked me to give him a chance to try to fix them. He was amazing and was able to fix them quickly when others said it was not possible. Alfredo provided the best customer service.

Angie L.

5/5

I've been coming here for years and have always find the service top notched. Helpful staff, good selections and reasonable prices with sometimes surprisingly awesome discounts. Definitely a keeper for anyone looking for optometrist and up to date eye glasses. Good job! LCrafters MP

Arc B.

4/5

Dr. Chad is fantastic. Support staff in the optometry side were also appropriate. Dr. Chad was kind and explained the reasoning behind each eye test and findings.
The staff in the sales room unfortunately did not provide adequate customer service, let alone high quality.

Elizabeth S.

5/5

John Paul was incredible to work with and I appreciated his guidance to select the best frames. Melissa was very helpful with my contact lens order. It was overall a great experience.