Better Buzz Coffee Mira Mesa - San Diego, California

Peter V.

I arrived at the location running late and thought I had accidentally placed my online order at a different location, but it turned out I hadn’t ordered at all. I explained the situation to the young lady, and she quickly figured everything out and took care of it right away. She was very polite and helpful, and before I knew it, my Açaí Bowl was ready. The entire team seemed laser-focused and efficient. Great job!

Fernando A.

I love me some Better Buzz any time of the day, like this Morning so I when to get some plus some extra Better Breakfasts sandwishes plus the Avocado and sliced tomato's. To my realization when I got to my destination that both my Better Breakfast sandwishes where without the Avocado and Tomato having paid the extra charge, this is the second time this happens to me in this same location in Mesa, So I urge you to check your products every single time so you don't feel like played, this definitely takes the tip for the next visits.

Zephyr

Food is mid. Service is mid. Atmosphere is mid. Baristas are super nice though. They look stressed. However, I’ve seen a couple cockroaches there before and when I brought it up to someone, they said they knew, and that the district manager refused to get it taken care of. The also informed me on other “critters” that they possibly have. They didn’t want to say much due to possibly being in trouble so I understand completely. Sadly, while speaking to this barista, the manager seemed to give attitude, telling them to go do something else. I’ve had a job just like that before. Higher ups will refuse to take initiative even if it means closing the place down for a little which yes, means you won’t make money. Companies like this will prioritize that money over their employees health and safety and that’s what I saw that day. I refuse to ever eat or drink here again even if this were fixed that’s still downright gross and horrible to know about the things wrong in your workplace and refuse to fix it knowing your baristas are seeing that stuff every single day. They told me his name was Chris and they even gave me his email. I WILL be saying something.

Sophie M.

I ordered a tea and it was simply undrinkable. Read: Warm dish water with caffeine and sugar. Probably worst than a tea in a gas station by the highway. I know you are a coffee shop but if you sell tea for $6. The minimum you can do is serve decent quality tea.

Rupashi S.

Quick service! Amazing coffees. Nice song playlist. Loved the hazelnut divinity. They adjust the sweetness as per convenience. Can see myself being a regular here

WILLIAM T. C.

This place was a little hard to find ( since it was built on the side of an El Pollo Loco ) anyways ordered the pumpkin spice Buzz Really good not too much pumpkin not too much spice just right 👍👍

Shelby B.

I usually really enjoy my drinks and breakfast ciabatta sandwiches from better buzz.

Today I found 2 things in my drink. One is a major food safety concern that resulted in a cut to the roof of my mouth.

I found a coffee bean first which I threw out and ignored. The bean was slightly squishy but solid after sitting in the liquid. I just figured oh well, they’re a coffee shop and stuff happens.

Next, I found a small sharp piece of plastic. I nearly swallowed it but I had to use my tongue to stop it from sliding down my throat and it cut the roof of my mouth. It was not squishy like to bean. It’s black and almost the length of one side of the recycling ♻️ symbol on the lid. I’m grateful I didn’t bite on it or swallow it because it is very hard and sharp.

As someone who work as a food safety consultant, I recommend the Mira Mesa Better Buzz company review their SSOPs and GMPs using appropriate HACCP protocols. Then review the information thoroughly with your staff to avoid injury and possible litigation in the future.

Somehow sharp broken plastic is getting into your drinks either during manufacturing from a product producer or in house. Wherever you make your drinks the area above and to the sides need to be thoroughly evaluated for broke shards of plastic. If something broke, find out why and how. Then decide what SSOPs and GMPs should be set forth to prevent this from happening on the future. Use HACCP, it saves lives. There are a boat load of amazing food safety regulators and contractors out there you can hire.

I really like your coffee and sandwiches. I was going to the one near the base before you opened the one near target. I just don’t want my family or anyone else to get hurt consuming your products.

Izabella M.

Went for my morning coffee a few days ago (thought I’d try something new) and was absolutely blown away by the atmosphere and service! Ruben was helpful and very cheerful. I got a Hazelnut Divinity (per his recommendation) and it was just like he said it would be, sweet and so “yummerstown”!!! Definitely will be going back and highly recommend trying!