Love & Luxe - San Francisco, California

Shira F.

Love and Luxe is a DREAM. They are so welcoming and kind. Kai helped me and my fiancé through designing my engagement ring with an heirloom diamond and was so patient, knowledgeable, and supportive through the whole process. Kai took my thoughts and turned them into my perfect ring. She was so nice even when I changed my mind and had a million questions!! Betsy did an absolutely incredible job finishing my ring exactly how I pictured it. I am so thankful to have found this spot and less than a month later am back for more.

Gabriela H.

WHAT A TEAM! If you are looking for unique but beautiful/tasteful jewelry, go to Love & Luxe now. The team at Love & Luxe did a wonderful job coordinating the redesign of my engagement ring and wedding band. They worked directly with the designer, Ruth Tomlinson and made the entire process super easy and enjoyable. They also have a extensive selection of beautiful/unique jewelry ready for purchase. I can't recommend this place enough!

Lia B.

Love & Luxe is an incredibly well-curated jewel box filled with true treasures which come in both human and object form. Betsy and her team are warm, engaging, and knowledgable. I only wish I lived closer so I could spend more time there! It's a do-not-miss if you're shopping on Valencia st.

Jonathan L.

Bay Area’s most deluxe boutique jewelry jewelry boutique. Betsy’s crew (Hi Jennifer and Kai!) are very attentive to customers. They have so many treasures and it’s all handmade - the finest of jewelry. I treasure what I have as heirlooms. Makers are also hosted throughout the year and we get the opportunity to meet the bigcreatives. You’ll shine your best here, trust.

Lauren S.

I used to love this place and go there for special occasions, but after a really disappointing customer service experience I am going elsewhere. I bought a relatively expensive necklace as a present to myself for a big birthday - not at all what I would normally spend on jewelry. The necklace clearly had a faulty clasp and fell off twice in less than a month. The first time I thought it was a fluke, the second time it was gone for good. I called Love and Luxe to see if there was anything they could do, but after leaving 2 messages I only got a response on the third call. At that point the shop owner refused to talk to me and offered 20% off on a new necklace through some back and forth with a store associate (who I will say was lovely on the phone and obviously sympathized with my situation). I wasn't expecting a major discount, but small business owners usually care more about their customers, especially when dealing with expensive products. So, I expected better treatment over all. I would highly recommend either Nick Engel or Metier instead if you are looking to buy something nice and receive reliable customer service.

Cathy D.

such a wide selection of unique jewelry, and the people who work here really go above and beyond. my partner and i visited SO many small shops in the bay area in search of wedding rings, and this was the best shopping experience.

i found two of my top three rings here, and surprisingly, both were pieces that the love & luxe team suggested after i initially looked past them. i felt like they were so attentive that they sensed my own tastes better than i can! so helpful for people who aren’t familiar with fine jewelry and don’t know what they want. i didn’t ultimately buy my ring here, but wanted to say thank you <3

Jason K.

Love & Luxe is a hip, high-end jewelry gallery on one of the hipper, more high-end parts of Valencia. The store is beautiful and features a curated collection of jewelry made by local artists. Yes, the prices are high, however this is not the kind of place where you'll find mass-produced sterling silver. Loads of awesome, unique pieces.

The shop owner is very friendly and is good about helping the customer admire the pieces, rather than pressing them to buy. She also seems to have good personal relationships with the artists, many of whom can be seen in the store. Classy establishment.

Arielle S.

Top-tier jewelry shopping experience. The Love & Luxe team is welcoming, attentive, and knows their products through and through. I was visiting from out of state, and they shipped my order to my home address with zero issues. Can't wait to come back!