Lush Cosmetics Mission Viejo - Mission Viejo, California

Okay, here’s a comprehensive overview of Lush Cosmetics in Mission Viejo, presented in a formal and helpful tone, designed to be a valuable resource for potential customers:

Lush Cosmetics: A Premium Beauty Experience in Mission Viejo

For individuals seeking high-quality, ethically sourced cosmetics and beauty products, Lush Cosmetics in Mission Viejo presents a compelling destination. Located at 555 Shops At Mission Viejo, Mission Viejo, CA 92691, United States, this store offers a unique and engaging shopping experience, complemented by exceptional customer service. You can reach them directly at Phone: 9493641916. Their website, lush.com, provides detailed information about their products and brand philosophy.

Specialties & Services

Lush Cosmetics specializes in a diverse range of beauty products, including cosmetics, beauty supplies, and a curated selection of perfumes. They’re also a popular destination for creating personalized gift baskets and finding unique gifts. Beyond simply selling products, Lush offers in-store services that enhance the customer’s visit. These include kerbside pickup, convenient delivery options, and the option for in-store pick-up. Furthermore, they provide on-site services such as complimentary facial consultations, allowing customers to discover products tailored to their individual needs. They also offer same-day delivery and ensure accessibility with a wheelchair-accessible car park and wheelchair-accessible entrance.

Customer Feedback & Atmosphere

Lush Cosmetics in Mission Viejo consistently receives positive feedback. With 91 reviews on Google My Business, the average customer rating is a remarkable 4.9/5. The overwhelmingly positive sentiment suggests a strong emphasis on friendly and knowledgeable staff. Customer interactions are frequently described as helpful and personalized, with employees going above and beyond to assist shoppers in finding the perfect products. The store itself fosters a vibrant, sensory environment, filled with the captivating scents of essential oils and the colorful displays of handmade products. It appears to be a welcoming space for all, with a commitment to being an LGBTQ+ friendly and transgender safe space, encouraging a quick and comfortable visit.

Payment & Accessibility

Convenience is a key consideration at Lush. They accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. The store also prioritizes inclusivity, ensuring a comfortable experience for all customers.

Recommendation

Lush Cosmetics in Mission Viejo offers a truly exceptional beauty experience. If you’re looking for ethically sourced, handmade cosmetics and a personalized service, we highly recommend visiting their location. To explore their full product range, learn more about their commitment to sustainability, and schedule a complimentary facial consultation, we encourage you to visit their website: lush.com

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👍 Reviews of Lush Cosmetics Mission Viejo

Mason V.

5/5

I had the best time. Ashley, Lily, and Charlotte helped me out before durning and after I tried their free facial. I recommend getting it to anyone. I got a facial, some great product recommendations, and wonderful service overall. These employees brightened my skin and day!

Leslie A. L. D.

4/5

I definitely had a good experience. Was only looking for one thing and ended up wanting to buy more in the future. Kristina was definitely the best for helping me choose what is best for me and she was such a sweetheart! I loved talking to her and made my experience so good.

Noor A.

5/5

I had such a great experience at LUSH! Kristina was amazing. She was so helpful and positive, and she helped me find some great products. I got samples of the "Let the Good Times Roll" Cleanser and the Matcha Face Mask, and they're both incredible! My skin feels so soft and glowy. I'll definitely be back to buy those products. Everyone at LUSH is so kind and helpful. I highly recommend this store!

Vanessa C.

5/5

Coming in here is such a great feeling. I went yesterday and was helped by Ashley. She made my experience so much better and even did a demo of some products on me and it felt like I was at a spa haha. It made it helpful to see what I should get and she even gave me a sample of something I wasn’t too sure of.

Vanesa S. M.

5/5

Awesome place to get birthday gifts! I just went there and loved it. They've got great stuff, especially the bath bombs. Natalie walked me through all the different ideas and helped me pick out the perfect gift. Definitely check this place out if you need a birthday present.
(Got the black rose)

Lindsey W.

5/5

Popped into Lush the other day to pick up some bath bombs for a friend's birthday 🥳🎂...little did I know that Lush started as a hair care brand and they have so many options for curly hair! Ashley was so helpful to walk me through each product; I got to smell, touch, and try each one. I ended up walking out with the Super Milk for curly hair, a bath bomb birthday set, and the shampoo bar with the cork case to use on an upcoming vacation! I have liked using the Super Milk on my hair to help provide moisture and keep my curls smooth and defined. PLUS I have gotten soo many compliments that my hair smells so good 😍 I always enjoy going into Lush and this time did not disappoint, the staff at the Lush in Mission Viejo made me feel like I was shopping with my friends (who were also so knowledgeable and went above and beyond to help me). Go visit them the next time you are at the mall! Thanks Ashley!

Nathan N.

5/5

A friend and I dropped in recently and we were warmly welcomed by Kristina. She was extremely attentive and gave helpful suggestions. She is such an asset to the team and Lush is very lucky to have her. I thoroughly enjoyed every single item that she recommended to me and I look forward to coming back, I hope she is there to help me again when I come back next time to see the holiday collection 🙂

Shayne W.

5/5

Kristina was so helpful + kind and helped me pick out some awesome new products to try. Because of her, my experience at Lush was amazing and she truly is an amazing associate 🙂