Fabletics - Mission Viejo, CA

Fabletics is a popular sportswear store and women's clothing store located at 555 The, Shops At Mission Viejo, Mission Viejo, CA 92691, United States. The store can be contacted by phone at 6196146453 or by visiting their website at fabletics.com. Fabletics specializes in providing a wide range of sportswear and women's clothing options for its customers.

One of the key features of Fabletics is its ability to offer in-store pick-up and in-store shopping, making it convenient for customers to browse and purchase their desired items. Additionally, Fabletics provides on-site services and delivery options, including same-day delivery, to ensure that customers receive their products promptly. The store is also wheelchair-accessible, with both a wheelchair-accessible car park and entrance available for those in need.

In terms of other points of interest, Fabletics accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. The store also offers free Wi-Fi for customers who wish to browse the internet during their visit. With its quick visit option, customers can easily stop by and browse through the store's selection without committing to a lengthy shopping experience.

According to Google My Business, Fabletics has received 59 reviews, with an average rating of 3.8/5. This feedback indicates that the store provides a satisfactory shopping experience for its customers, with a mix of positive and negative reviews.

👍 Reviews of Fabletics

Angie B.

3/5

I came a LONG distance to get here, because I heard they had plus size clothing. We get to the store only to be told they didn't carry any, and it can be found online. Well that's useless as I can't try on or feel fabrics online. Are they embarrassed to carry them in store? Will it "tarnish" their reputation to have full figured people shop there? I just don't understand why companies like this make an attempt to be inclusive, yet don't actually go the full distance. It was a wasted trip and I hate that.
With that said, if you're a skinny Minnie and able to purchase from here, the store was clean and laid out well, and the stock looked lovely with beautiful colours and options. Just a shame they can't be totally inclusive; that's how they lose sales.

Debora B.

1/5

The customer service is TERRIBLE. And to make things worse, the person with the poorest customer service skills is the store manager MEGHAN. I went inside with my daughter and we were looking some clothes and she was talking to another person. I don't know what went through her mind... if she was having a bad day or she is just racist. It was a very weird attitude to say the least. I don't know if we were in her way or what, but she looked at us like we were a nuisance. I will never shop there again, I will continue going to the store at Spectrum, where the ladies are so nice. This store I definitely DON'T RECOMMEND. We went to the other side and got Lululemon clothes even though I am Fabletics member for such a long time and I shop there a lot. They just lost a customer today. They only reason I didn’t cancel my membership today was the nice lady who spoke to me over the chat for customer service support.

Hanna K.

5/5

This Fabletics location is the best! The store is always clean and beautifully organized and customer service has been unparalleled. Kaia and Sierra were so friendly and kind, and easily helped me out! I’ve been a VIP member for a few years and have come to this location for help with returns/exchanges several times. Highly recommend

Wendy K.

5/5

Affordable when using their Vip membership and sale and Super Cute!

April C.

5/5

They were training some new hires when I came in so there were a lot of employees on the sales floor. This was only my second time in. I purchased a bunch of stuff online and I had some returns and an exchange. The person I dealt with was training someone else whom she was patient and kind to yet managed not to slow down my transaction at all. I had a few questions and the trainer was knowledgeable and easy to talk to. They continued my return while another person grabbed my exchange item and led me to a fitting room. While I was in the fitting room there was a girl in there constantly checking on sizes and to make sure we all had what we needed. It was friendly, quick service and I was all about it. I will most definitely be purchasing again. Also I am a leggings girl and these ones are so buttery and smooth but also not see through! Magic!!!

Patti E.

2/5

The products themselves are pretty good but a bit overpriced compared to competitors. Horrible customer service, however! I waited 3 weeks to receive an order and received an authorization to return it before I even received it! When "my" order did come, it was someone else's order that I then had to ship back. They did "compensate" me by rushing the correct order (which I still haven't received). I cancelled my "VIP" membership.

Kate G.

2/5

Decent clothing. I came in to try sizes on and help understanding the different legging options I could not really decipher from their website.
The sales people were all clustered chatting. After not acknowledging me for awhile, they seemed pained to ask if I needed help. They were disappointed I said yes.
Hearing the lady assigned to help me was impossible over the insanely loud music. Apparently this store doubles as a night club or something?
I did find some clothes I would like to buy, however, walking back up front into the music and being frustrated with the weird attitude and booming music I left without purchasing. I won’t be returning. I went to Nordstrom’s and was able to find a lot of great clothes, pleasant shopping environment and nice sales person who did not act like I was an annoyance.

Shelby H.

5/5

I am a lulu and lorna jane addict so almost didnt come in, but had a blast and left with just 2 items I love. Customer service was great, I tried on a few things and got honest feedback from the people working there. I was also returning something I purchased online, and they honored the discount I got for my new purchase. After I decided on what I wanted they gave me a mimosa as well! So fun with some great ladies working 🙂