New World Accents - Moorpark, California

Address: 5345 N Commerce Ave, Moorpark, CA 93021.
Phone: 8052982202.
Website: nwaccents.com
Specialties: Gift shop.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 2 reviews on Google My Business.
Average opinion: 1/5.

📌 Location of New World Accents

☎️8052982202

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👍 Reviews of New World Accents

New World Accents - Moorpark, California

Philip H.

1/5

I ordered a memory Plaque from New World Accents thru ETSY for a memorial for my brother who passed away. All was fine until I did not receive the Plaque within the promised time. I called them (because Etsy required me to deal with NWA directly before they would intervene). The Company found my order and said it shipped on 16th rather than the 13th, the date their email indicated. I was supposed to receive it between the 16th and 20th, but still have not received it as of the 27th. The customer service reps I dealt with were callous and unsympathetic. They laughed when I told them it was for a memorial for my brother who died. The follow up emails that were sent continued to say it was "in the mail" but they could never tell me it's location or when it would arrive. and said he was sorry! Writing this review so others are aware and do not plan on this company getting anything to you if you need it by a projected date they give you. After two weeks of dealing with this, ETSY has finally decided to issue me a full refund, but NOT New World Accents

Anita D.

1/5

Ordered an urn and it arrived with the wrong year of passing etched on it. Should have been 2024 but it has 2025 which it is not yet 2025. When I called they said it was my fault because it was ordered that way and their policy is to not change things. With something like this, one would think they would have the decency to call or email the customer and ask if that was the date they meant to put. I am not happy with this company.