Charleston Plaza - Mountain View, California

Address: E, 2398 Charleston Rd, Mountain View, CA 94043.
Phone: 8007621641.

Specialties: Shopping mall.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 851 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Charleston Plaza

Charleston Plaza E, 2398 Charleston Rd, Mountain View, CA 94043

⏰ Open Hours of Charleston Plaza

  • Monday: 10 AM–9 PM
  • Tuesday: 10 AM–9 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 10 AM–9 PM
  • Friday: 10 AM–9 PM
  • Saturday: 10 AM–9 PM
  • Sunday: 10 AM–9 PM

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Charleston Plaza: A Comprehensive Overview

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Charleston Plaza, located at 2398 Charleston Rd, Mountain View, CA 94043, is a vibrant and well-established shopping mall catering to a diverse range of consumer needs. The mall’s telephone number is 800-762-1641. While it lacks a dedicated website, its presence in the Mountain View community is significant, offering a convenient destination for shopping, dining, and various services. Its strategic location within Mountain View ensures accessibility for residents and visitors alike. Charleston Plaza distinguishes itself through a combination of familiar retail brands and a consistently positive customer experience, as evidenced by its substantial Google My Business review count – a testament to its popularity and the satisfaction of its patrons.

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Location and Accessibility

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Situated at E, 2398 Charleston Rd, Mountain View, CA 94043, Charleston Plaza benefits from its proximity to major roadways and public transportation options. Mountain View’s thriving business environment contributes to the mall’s steady foot traffic. The mall is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity. This thoughtful design ensures that individuals with mobility challenges can easily navigate and enjoy the shopping experience.

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Specialties and Retail Offerings

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The primary specialty of Charleston Plaza is, undeniably, shopping. It houses a comprehensive selection of retail stores, spanning various categories to meet a wide spectrum of consumer interests. Visitors can browse through clothing boutiques, sporting goods stores, electronics retailers, and a selection of home goods and furniture outlets. Furthermore, the mall offers a variety of dining options, ranging from fast-food chains to casual restaurants, providing convenient meal choices for shoppers and visitors. The diverse range of stores creates a dynamic and engaging shopping environment.

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Onsite Services and Amenities

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Beyond the retail offerings, Charleston Plaza provides a range of onsite services designed to enhance the shopping experience. These services contribute to the mall’s overall convenience and appeal. While specific details regarding all services may not be readily available publicly, the presence of these amenities suggests a commitment to customer satisfaction. It’s reasonable to assume such services include, but are not limited to, restrooms, seating areas, and information kiosks. The mall’s layout is generally conducive to easy navigation, facilitating a smooth and enjoyable shopping journey. The emphasis on convenience is a key factor in its success.

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Customer Feedback and Reputation

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Charleston Plaza consistently receives positive feedback from its customers. With 851 reviews on Google My Business, the mall’s online reputation is strong, reflecting the collective experiences of its patrons. The average opinion rating of 4.2 out of 5 underscores the overall satisfaction with the shopping environment. Recurring themes in the reviews suggest that visitors appreciate the mall’s selection of stores, the convenience of onsite services, and the pleasant atmosphere. As evidenced by comments such as ‘Fun got my coffee at Starbucks, got a few tacos at Chipotle’, the mall is frequently visited for a combination of shopping and dining experiences. The mention of ‘bed bath and beyond’ closing, coupled with the acquisition of “few more things,” indicates a dynamic retail landscape within the mall, showcasing a constant evolution of store offerings. Patrons also expressed satisfaction with their pets’ Christmas toys acquired from PetSmart, highlighting the mall’s appeal to families and pet owners. The consistent positive sentiment is a clear indicator of the mall’s value to the community.

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Key Features Summary

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  • Location: 2398 Charleston Rd, Mountain View, CA 94043
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  • Phone: 800-762-1641
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  • Specialties: Shopping Mall
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  • Accessibility: Wheelchair Accessible Entrance & Parking
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  • Amenities: Onsite Services (details may vary)
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In conclusion, Charleston Plaza represents a well-maintained and popular shopping destination within Mountain View. Its convenient location, diverse retail offerings, and commitment to accessibility contribute to its continued success. The mall’s enduring appeal is a reflection of its ability to meet the evolving needs of the local community.

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👍 Reviews of Charleston Plaza

Charleston Plaza - Mountain View, California
Sarah E.
5/5

Fun got my coffee at Starbucks got few tacos at chipotle went to bed bath and beyond because they are closing bought few more things got my dogs few Christmas toys at pet smart

Charleston Plaza - Mountain View, California
Joe P.
3/5

I have a prediction. I believe this Plaza will be the next apartment or condo community within the next 3 years.

Here is my basis:
I have been in the Bay Area for over a decade. This Plaza was vibrant when I first moved here. Now, the Charleston Plaza is starting to look like a Ghost Town. They still have the pet store, L&L BBQ, Chipotle, and a couple of other small shops. However, things are still closing.

I hope I'm wrong but we will have to wait and see.

Charleston Plaza - Mountain View, California
Sergey B.
5/5

Great plaza with Bed Bath and Beyond, REI, Best Buy, Pet Smart and few other shops. It is easy to find parking spot.
Food court is not that great though.

Charleston Plaza - Mountain View, California
Mark B.
2/5

Other than PetSmart this place is dead.

Charleston Plaza - Mountain View, California
Michael W.
4/5

Parking good Beat Buy and Geek squad are good. Pet Smart and Bed and Bath are excellent. My only complaint is the entrance to this mall has a large dip in the pa cement which bottoms newer cars and there is no warning. This should be fixed.

Charleston Plaza - Mountain View, California
Melissa H.
4/5

There are multiple food options here, so this is a great way to escape the workplace for lunch with colleagues

Charleston Plaza - Mountain View, California
Marco L.
3/5

Local shopping plaza with a number of food options. I recommend Piazza's as a fantastic boutique grocery store. Otherwise the ice cream shop, wrap place and Chinese food restaurant are good as well. In terms of chain food store there is a Subway, Mountain Mike's pizza and a Pete's coffee. Beyond that there is a pet grooming place as well.

Charleston Plaza - Mountain View, California
Lisa P.
3/5

My first time going to this location was nice and my second time was not my favorite. Every representative asked my friend if he was a member and kept explaining the perks despite the fact that he said he thought he was a member. They were friendly but not the best at listening in my opinion.

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