Potbelly Sandwich Shop - Chicago, Illinois

Address: 200 S Michigan Ave Ste 140 Ste 140, Chicago, IL 60604.
Phone: 24282971.
Website: potbelly.com
Specialties: Sandwich shop, Caterer, Deli, Fast food restaurant, Lunch restaurant.
Other points of interest: Outdoor seating, No-contact delivery, Delivery, Takeout, Dine-in, Live music, Lunch, Dinner, Solo dining, Wheelchair accessible entrance, Wheelchair accessible restroom, Wheelchair accessible seating, Coffee, Comfort food, Quick bite, Vegetarian options, Breakfast, Lunch, Dinner, Catering, Dessert, Seating, Restroom, Casual, Cozy, Trendy, College students, Family-friendly, Groups, Tourists, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, High chairs.
Opinions: This company has 443 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Potbelly Sandwich Shop

Potbelly Sandwich Shop 200 S Michigan Ave Ste 140 Ste 140, Chicago, IL 60604

☎️24282971

⏰ Open Hours of Potbelly Sandwich Shop

Monday: 10 AM–10 PM
Tuesday: 10 AM–10 PM
Wednesday: 10 AM–10 PM
Thursday: 10 AM–10 PM
Friday: 10 AM–10 PM
Saturday: 10 AM–10 PM
Sunday: 10 AM–10 PM

Potbelly Sandwich Shop: A Chicago Culinary Destination

For discerning diners seeking a satisfying and enjoyable meal, Potbelly Sandwich Shop at 200 S Michigan Ave Ste 140, Chicago, IL 60604, presents a compelling option. This establishment, easily reachable at 24282971, and accessible via potbelly.com, offers a delightful blend of classic sandwich fare, catering services, and a vibrant atmosphere. Itâs a place consistently praised for its quality ingredients and friendly service, garnering an average Google My Business rating of 4.1/5 based on 443 reviews.

Potbelly Sandwich Shop distinguishes itself as a versatile dining experience. Primarily, it functions as a sandwich shop, specializing in freshly made sandwiches crafted with a variety of meats, cheeses, and flavorful spreads. However, its offerings extend beyond individual sandwiches. They are also a highly regarded caterer, providing customized sandwich and meal packages for corporate events, parties, and other gatherings. Furthermore, they operate as a full-service deli, offering a selection of salads, soups, and sides to complement their sandwiches. The business is classified as a fast food restaurant, streamlining the ordering and service process for customers seeking a quick and convenient lunch or dinner.

Key Features and Amenities:

Location: Situated in the heart of downtown Chicago at 200 S Michigan Ave, Potbelly is easily accessible by public transportation and offers convenient parking options nearby.
Service Options: Customers can choose from a range of service options, including dine-in, takeout, and no-contact delivery. For those seeking a more relaxed experience, they offer outdoor seating during favorable weather conditions.
Accessibility: Potbelly is committed to inclusivity and provides wheelchair accessible entrance, wheelchair accessible restroom, and wheelchair accessible seating.
Atmosphere: The shop boasts a cozy and trendy atmosphere, making it a popular spot for solo dining, groups, tourists, and college students.
Entertainment: Regularly, Potbelly hosts live music events, adding to the overall entertainment value of the experience.

Menu Highlights and Specialties

The menu at Potbelly is expansive and caters to a wide range of tastes. Signature sandwiches like the Italian Combo, the Cubano, and the Turkey Club are consistently popular. Vegetarian options are plentiful, including the Veggie Trio and various vegetarian sandwich combinations. Beyond sandwiches, they offer breakfast items, including breakfast sandwiches and pastries. For those with a sweet tooth, they provide a selection of desserts, such as cookies, brownies, and cheesecake slices. They also feature a variety of coffee and other beverages to complement the meal. Comfort food is a central theme, appealing to those seeking nostalgic and satisfying flavors.

Payment Options: Potbelly accepts a wide array of payment methods, including credit cards, debit cards, and NFC mobile payments. They also accept reservations, providing added convenience for larger groups.

Customer Reviews: The overwhelming majority of customer reviews highlight the quality of the sandwiches and the friendly staff. Many reviewers commend the freshness of the ingredients and the attention to detail in the preparation of each sandwich. The diverse range of options and accommodating service consistently contribute to a positive dining experience. The establishmentâs commitment to customer satisfaction is evident in its high average rating and the substantial number of positive reviews.

Target Audience: Potbelly Sandwich Shop appeals to a broad demographic, including families, kids, and individuals seeking a quick and satisfying meal. Its casual atmosphere and affordable prices make it a popular choice for lunch and dinner. The shopâs proximity to universities and its emphasis on quick bite options also attract college students.

Contact Information and Website:

Address: 200 S Michigan Ave Ste 140 Ste 140, Chicago, IL 60604
Phone: 24282971
Website: potbelly.com

In conclusion, Potbelly Sandwich Shop offers a delightful and convenient dining experience in the heart of Chicago. With its delicious sandwiches, flexible service options, and welcoming atmosphere, itâs a destination well worth visiting for anyone seeking a satisfying meal.

👍 Reviews of Potbelly Sandwich Shop

Potbelly Sandwich Shop - Chicago, Illinois

Mariam A.

4/5

First time at a Potbelly Sandwich Shop! We were super hungry while exploring Chicago,
So we stopped in for a bite!

Our party got the Avo Turkey & The Mediterranean in the Skinny size with a side of Broccoli and Cheddar Soup & The Steakhouse Beef in the original size.

The portions are big, even the skinny sandwich was big for me. I had the Mediterranean and swapped my soup with a family member for some Zapps BBQ chips, and I was a happy camper, flavor was good and as a fan of spicy, my spicy needs were met.

I did have the chance to try the Hot Peppers and boy are they HOT.

Overall nice stop 🙂

SALMAN H.

2/5

We went to the potbelly restaurant today and had a bad experience. One restroom was out of service and the other was dirty. The atmosphere was also unpleasant. It was extremely hot and due to this the employee was sweaty. The only employee there who was making the sandwich and was also the cashier at the same time wasn’t professional to me. He was very short and dry with costumers. Our table wasn’t clean. It was sticky and had food and debris on it. The restaurant was also out of tomato.

Lee H.

2/5

The experience here is the worst in entire in my life. They gave me the horrible service. They didn’t give me any info for the order. When I tried to order to shake, I experienced their scrims, sighs, and nervous attitudes.They weren’t busy In that space, I was nervous and unpleasant. If you have to eat the same food, I hope you don‘t visit here.

rishi D.

1/5

The guy was not at all interested in making that sandwich or taking the order. When he did take the order it was the most disgusting sandwich I ever had. He had put all toppings on one side of the sandwich and other side was overloaded with mustard sauce which I didn’t even asked for.

I am done with potbelly now, it used to be one of my favorite places.

Lidanys G.

1/5

There was only one lady working yesterday and not only my Mediterranean Sandwich was a joke (only few pieces of chicken, very few hummus) it was mostly bread. I didn’t say anything to her because she was so stressed and treating other costumers poorly that I didn’t want to waist my energy. It was a joke to spend my money yesterday with a very low quality service

Sabrina N.

5/5

My friend and I came in on what seemed like a a slow Sunday but there was a little lunch rush. Dominique handled the line so well. Zero stress, pleasant attitude, she was super sweet and helpful!!

S R.

1/5

Absolutely atrocious service. We sat for over an hour passed the "ready by" time. We waited partially because they were a little busy and mostly because we tried repeatedly to get someone's attention but was constantly ignored. Finally we walked through the exit and cut in front of the current person to ask what was going on. They simply "forgot all about it". And then had us wait for another few people before they would look for our order again. Never going back to this location again.

Qween Z.

1/5

I tried to send customer service an email to avoid writing a bad review and also since I noticed that potbelly was responding to the bad reviews asking them to send them an email regarding peoples bad experience. I sent a detailed message on April 28th and has yet to receive a response back. Yes, it has been a while but as much as I frequent there and as many times as my order has been incorrect, I should get some kind of acknowledgement. In fact, although it is almost a month later and the wrong sandwich that they gave me is still in the fridge at work (I know, gross) but I put it in there just in case I got a response and they wanted me to take it back or something ( just being considerate).
The email I sent is below and I also attached a picture in the email of the completely wrong sandwich they gave me, which screwed my entire lunch up.

I went to the location at 200 S Michigan in Chicago. I always go get my lunch on my break because they’re closed before I take my lunch. This is the second time I go to eat my lunch and my order is incorrect and they’re closed and I can’t take it back and I can’t eat. I will give them credit because the first time, I just kept the sandwich and took it back the next day and they replaced it with the correct one. The first time I ordered a tuna sandwich and she added mustard and oil to it and I don’t like them and I didn’t ask for them. This time I ordered the same thing, a tuna sandwich, I go to lunch a couple hours later and I don’t even have a tuna sandwich, it’s chicken salad which I’m not too fond of at all. The thing is, I’m off the next two days and I don’t return to work until Saturday and I don’t have the receipt. But It does show on my bank transactions. I’m very understanding when it comes to making a mistake. But this is the second time that my lunch is ruined and I can’t eat. If I have to return on Saturday to to get another sandwich, I will but I don’t want any kickback. And I feel since this is the second time with me being inconvenienced, I sincerely feel as though I deserve some type of compensation because this is absolutely unacceptable, especially when you haven’t ate all day. There is a picture attached showing that my sandwich is clearly chicken salad opposed to the tuna that I actually ordered.

Thanks in advance