S & S Truck Parts - Ontario, California

Introduction to S & S Truck Parts

S & S Truck Parts is a reputable and established supplier of truck parts and accessories, catering to a wide range of truck owners and businesses. Located at Address: 5200 Ontario Mills Pkwy, Ontario, CA 91764, the company has built a solid reputation for providing quality products and exceptional customer service. Their commitment to efficiency and accessibility is evident in their readily available delivery options and convenient in-store pickup service. Customers consistently appreciate the knowledgeable staff and the speed with which they fulfill orders, contributing to a positive overall experience.

Company Specialties and Services

S & S Truck Parts specializes in supplying a comprehensive selection of truck parts and offering a diverse range of truck accessories. They carry parts for various truck makes and models, ensuring that customers can find the components they need for maintenance, repairs, and upgrades. The store’s inventory includes everything from essential mechanical parts to specialized components, addressing a broad spectrum of truck requirements. Furthermore, their accessory offerings extend beyond purely functional items, encompassing visual enhancements and comfort features designed to personalize and improve the truck driving experience. The business’s operational model prioritizes providing a streamlined and convenient process for acquiring these vital resources.

Location and Accessibility

The physical location of S & S Truck Parts at 5200 Ontario Mills Pkwy, Ontario, CA 91764 offers easy access for customers in the Southern California region. The store’s position within Ontario Mills, a popular retail destination, contributes to its visibility and convenience. Crucially, S & S Truck Parts has invested in ensuring accessibility for all customers. The facility boasts a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, reflecting a commitment to inclusivity and customer comfort. The store’s design and operational procedures emphasize a quick visit, minimizing wait times and maximizing efficiency for shoppers.

Customer Service and Amenities

S & S Truck Parts distinguishes itself through its dedication to customer satisfaction. They offer a variety of convenient services, including delivery options and in-store pickup, catering to diverse customer preferences. Payment is facilitated through credit cards, providing a flexible and secure transaction method. The staff are consistently praised for their friendly and helpful demeanor, creating a welcoming and supportive environment for all customers. Several reviews highlight the responsiveness and attentiveness of the employees, underscoring their commitment to providing excellent customer care. The business consistently strives to improve the customer experience and address any concerns efficiently.

Feedback and Reputation

S & S Truck Parts currently maintains a strong positive reputation, reflected in its 26 reviews on Google My Business. The average customer opinion is a commendable 4.2/5, demonstrating a high level of satisfaction among its clientele. Customers frequently commend the company’s fast service and the courteousness of the staff. A recurring theme in the reviews is the value placed on proactive communication, particularly contrasting S & S Truck Parts favorably with other suppliers who may not promptly inform customers about part availability. Suggestions for improvement, such as the implementation of designated areas for customers awaiting will-call orders, demonstrate a commitment to continuous refinement and enhanced customer service. The overall sentiment suggests a reliable and trustworthy business well-regarded within the truck parts community.

Contact Information

For further inquiries or to place an order, customers can contact S & S Truck Parts at Phone: 9094818111. Detailed information and product listings are available on their website: Website: sandstruck.com. This website provides a user-friendly platform for browsing the product catalog, accessing company information, and placing online orders. The company actively monitors and responds to customer feedback, demonstrating a commitment to maintaining a positive and responsive online presence.

👍 Reviews of S & S Truck Parts

Elvin S.

1/5

S&S must work more in coordination to be able to serve customers well, and also do a little faster because they take time to serve you and also to look for your orders, so work more on customer service and be more coordinated

Jesus B.

5/5

Great service. Unlike Automann , automann does not call you if they do not have the part on yhe shelf. Even thou they show it in stock.

Carlos A.

5/5

Good customer care fast service thank you S&S

Noe N.

3/5

They should place some shades for will call customers

Richard M.

5/5

Employees are very friendly and very helpful.

pop F.

2/5

They only sale to dealers snd whole sales

John B.

4/5

Just a place to get truck parts for your semi truck and trailer.

Edward V.

5/5

Good truck parts right price