Beyond Smoke 2 - Pottstown, Pennsylvania

Graveyardfool

I tried to be nice but I knew I would need to edit this after seeing the owner responses to other reviews. Google if needed this happened Feb 18th, sometime around 11AM. I can show the bank record showing the purchase. Kindly ensure they prove the manager did not curse at me without reason and that any part of the owner response can be proven. This is a highly offense attack on a customer by the owner for telling the truth. If the respond with an apology you can remove my review is 60 days, I am not trying to do long term damage if they can do the right thing. Thank you.

Simple after I purchased juice and pods from your store, your so called managers cursed at me when I was leaving because I disagreed with him. The truth will set you free. The dude has some personal issue or something wrong that day and cursed at me for simply not agreeing with him.

If you have sound on your cameras you are a complete fabricator and should change careers to writing novels. Also fact check yourself reviews can be removed from google just google it and they show you how to do it through your google business account. It was designed to help against fake reviews and also has details on how you can provide evidence to show the reviews are fake. Interesting why the other attacked reviews remain lol. And the truth is there for all to read, every bad review you just default to attacking the customer which is the opposite of good customer service. Ignorance is bliss, Legit places try to make things better and work with the customer around the reviews. I implore you, provide google the sound and video recording and prove me wrong and google will remove the review. But we both know you can’t because you are speaking lies. Also nice rating with the Better Business Bureau and gee it was from years ago also customer related where you failed to respond. World beware this place is toxic. Basic shady wannabe smoke shop with no soul just feeding off of your nicotine addiction and will try to make you get stronger amounts of nicotine. Companies like this have no soul but want to talk crap when you are asking for how to lower and get off the products they promote for some larger corporation. These are the bottom feeders of our great nation.

Jacqueline S.

My first experience here was amazing Rose was very knowledgeable and sweet. Her passion for these products and willingness to inform customers of things was top notch, so much I spent more than I expected 😂 will be back as one as she’s there. Thanks again!

Lindsey Z.

My favorite smoke shop! All the employees are amazing! They know their stuff & are super helpful. I must give a shout out to Lindsey! She goes out of her way to make sure you’re happy with your purchase. I went to the store one time because I needed a new vape but they didn’t have the one I wanted so she drove to another store (on her own time) to get it for me! She is always willing to help out in any way she can. I’m a customer for life! 🩷

David E.

When you alienate customers because they have different political opinions you stand to lose business. When you ask someone to leave your store for voicing an opinion you will eventually find yourself losing business. I was asked to leave because I questioned a poster she had in her shop. Well young lady, I have hundreds of friends in the area who have the same views and opinions that I have. I will be putting the word out to boycott your establishment. You are a business to serve customers. It’s not a wise move to oust peaceful customers who don’t agree with you. Good luck, honey. You will need it.. 3/4 of this nation voted for our President. You can’t afford to lose 3/4 of your customers when there are many smoke shops that serve everyone with out prejudice. Hope you learn a lesson.

Dr. A.

These ladies are amazing! I came short changed today and they were the sweetest souls and hooked me up with some great bud! Thanks for these terrific ladies for being so generous and understanding! I’ll be def shopping here!

Blitty C.

sent my fiance in to grab me pods and juice (Geekvape U 0.7ohm & candy king swedish fish), my fiance doesnt use them so she ASSUMED the people working there would know what kind of juice goes with SALT NIC pods, whoever it was that sold it to her needs to be retrained. Youd think working in a smoke/vape shop the employees would know the difference between SALT NIC and REGULAR NIC but apparently they dont. Anyone who has ever touched a vape consistently knows the difference and the fact that it will burn the pods out within a few days if that. Either this was extremely poor training (which having worked in a few myself, knowing this is kinda one of the bigger more important things to know) or it was deliberately done to force an extra sale given the “no returns” policy, i dont know. either way just make sure you triple check when you leave that you were not sold the wrong thing.

Cheyanne M.

Lindsay is very helpful. She always answers every question I have and also has great suggestions. She's the best!

Andry M.

The products here are astonishingly good when mixed together and they’re great when used alone. The THCP Shaka Sweets are a delight pack to take because it gives a super sensory high that can be tailored to you preference when you set the mood. Very much recommended. Patrick is definitely the man that’ll help you get the good stuff you need