AIH Alaska Industrial Hardware Inc - Anchorage, Alaska

Address: 8801 Old Seward Hwy, Anchorage, AK 99515.
Phone: 9072767201.
Website: aih.com.
Specialties: Hardware store.
Other points of interest: In-store pickup, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible parking lot, Service guarantee, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 117 reviews on Google My Business.
Average opinion: 4.3/5.

Location of AIH Alaska Industrial Hardware Inc

9072767201

AIH Alaska Industrial Hardware Inc, located at Address: 8801 Old Seward Hwy, Anchorage, AK 99515, is a well-known hardware store that offers a wide range of products and services. You can easily contact them through their phone number, 9072767201, or visit their website, aih.com, for more information.

As a hardware store, AIH Alaska Industrial Hardware Inc specializes in providing various hardware supplies for different industries and households. Their inventory includes tools, safety equipment, plumbing and electrical supplies, and much more. With their expertise and knowledgeable staff, they can help you find the right products for your needs.

One of the key features of AIH Alaska Industrial Hardware Inc is their commitment to customer service. They offer a service guarantee that ensures you are satisfied with your purchase. Additionally, they have a quick visit policy that allows you to get in and out of the store efficiently. They accept various payment methods, including credit cards, debit cards, and NFC mobile payments, making it easy and convenient for you to complete your purchase.

Another notable feature of the store is its accessibility. They have a wheelchair accessible entrance and parking lot that caters to customers with mobility challenges. This ensures that everyone can access their products and services easily.

According to online reviews, AIH Alaska Industrial Hardware Inc has received a 4.3/5 average rating from 117 reviews on Google My Business. Customers have praised the store for its knowledgeable and friendly staff, wide selection of products, and convenient location.

Overall, AIH Alaska Industrial Hardware Inc is an excellent choice for anyone looking for a reliable hardware store in Anchorage, AK. Their expertise, commitment to customer service, and accessibility make them a standout option.

If you're looking for hardware supplies, we recommend visiting their website, aih.com, to browse their inventory and learn more about their products and services. With their convenient location at Address: 8801 Old Seward Hwy, Anchorage, AK 99515, and various payment options, you can easily find what you need and complete your purchase quickly and efficiently. Don't hesitate to contact them at 9072767201 for any inquiries or assistance.

Reviews of AIH Alaska Industrial Hardware Inc

AIH Alaska Industrial Hardware Inc - Anchorage, Alaska

Jon Grace

1/5

Bought 2 small heaters here... Check out took over 15 minutes with 0 effort to make the inane process they have concocted less cumbersome (involved some kind of computer transfer from a warehouse account to the front end despite the heaters being visible from check out) and time consuming for the customer. I then had to return one of the heaters because I didn't need it--despite it being only 2 weeks later, unopened, and retailing at $40 with a receipt that process involved a manager, the customer service rep going to lunch in the middle of the transaction forcing another person to have to get involved, completing a form on paper that the person then manually input in to a computer as I stood there culminating in another 10 minutes of my life wasted.

In short --absolutely horrendous customer service, cannot recommend more strongly against this place.

James Thornton

5/5

Manager Nick was super helpful and friendly. He went above and beyond to take care of me and make sure my needs were met. Service like this, even when busy and meeting a high demand from staff and other customers is hard to find these days and definitely worthy of recognition! Thank you Nick!

Wade

1/5

Recently went to this New store... the TV's in front are playing the same thing just with a 2 second delay and the volume was going up and down so much I couldn't understand the cashier. I said something to her about and I could tell she didn't want to complain about it and just said sorry. But a moment later she was holding the side of her head complaining about headaches from the noise... she told me she has complained to the boss and other also have complained and the boss tried to fix it once quickly and has just made employees and customers just deal with it.... it not a hard fix.... just mute one tv but nope this boss guy must have the demo video with full volume.... not returning to this store... every time I go to AIH I'm more disappointed

Alaskan Campbells

5/5

They had what I needed and great service as well

R N

5/5

Great place to shop for home owners and business owners. I didn't know they carried so many products for home use .

Brian Booth

5/5

They have or can get anything you're looking for. Commercial accounts, Special Order's, huge inventory, and very clean and bright.
Would seem to me a little undermanned, almost impossible to find an open assistant, everyone is always occupied. Reasonable prices

J S

5/5

Hybrid between the big box stores, an upscale harbor freight, and Ace Hardware. They have a decent supply of woodworking tools and even dust collection units and fittings.
Can be a bit spendy, but their inventory makes up for it. They close somewhat early (7pm weekdays) if you are used to box store hours.

AK HD

1/5

Just tried to get a replacement for a red lion drill pump that is less than $20 that quit pumping, the clown behind the counter said I had to go through the manufacturer, I have had problems in the past with them honoring warranties with proto tools… I just bought a $400 stihl chainsaw that I doubt they'd stand behind also and I think that will be about the LAST purchase I ever make with AIH….. all they care about is companies making big orders, not us regular people that walk in….most things are way overpriced anyways