Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania

Address: 7 Hazard Square, Jim Thorpe, PA 18229.
Phone: 5703258430.
Website: poconobiking.com
Specialties: Bicycle rental service, Bicycle repair shop, Bicycle Shop, Clothing store, Outdoor activity organiser, Souvenir store.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Transgender safespace.
Opinions: This company has 257 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Pocono Biking, Jim Thorpe

Pocono Biking, Jim Thorpe 7 Hazard Square, Jim Thorpe, PA 18229

⏰ Open Hours of Pocono Biking, Jim Thorpe

  • Monday: 9:30 AM–6 PM
  • Tuesday: 9:30 AM–6:30 PM
  • Wednesday: 9:30 AM–6 PM
  • Thursday: 9:30 AM–6 PM
  • Friday: 9:30 AM–8 PM
  • Saturday: 9:30 AM–8 PM
  • Sunday: 9:30 AM–6 PM

Pocono Biking, Jim Thorpe: An Exceptional Outdoor Experience

Pocono Biking, situated in the charming town of Jim Thorpe, Pennsylvania, stands as a premier destination for cycling enthusiasts and outdoor adventurers. Located at 7 Hazard Square, Jim Thorpe, PA 18229, the business offers a comprehensive suite of services and products designed to cater to a wide range of interests and skill levels. With a dedicated phone number, 5703258430, and a user-friendly website, poconobiking.com, Pocono Biking is readily accessible and provides a wealth of information for prospective customers.

Specialties and Services

Pocono Biking distinguishes itself through a diverse range of offerings, solidifying its position as a one-stop shop for all things cycling and outdoor recreation. The core of their business revolves around a robust bicycle rental service, providing guests with a selection of high-quality bicycles suitable for various terrains and riding styles. Furthermore, they operate a fully equipped bicycle repair shop, staffed by experienced mechanics capable of handling everything from minor adjustments to major overhauls. Beyond rentals and repairs, Pocono Biking functions as a dedicated bicycle shop, offering a curated selection of accessories, apparel, and components to enhance the cycling experience. Recognizing the importance of proper attire, they also maintain a clothing store stocked with comfortable and durable cycling gear.

Notably, Pocono Biking goes beyond simply providing equipment; they are also skilled outdoor activity organizers, crafting bespoke cycling tours tailored to individual preferences and group sizes. For those seeking a tangible reminder of their adventure, the souvenir store offers a selection of locally sourced gifts and merchandise. The combination of these services creates a truly integrated and valuable experience for visitors.

Location and Accessibility

The strategic location of Pocono Biking in Jim Thorpe, Pennsylvania, contributes significantly to its appeal. Jim Thorpe, nestled in the Lehigh Gorge, is renowned for its stunning natural beauty and rich historical significance. Situated on the banks of the Lehigh River, the area provides a picturesque backdrop for cycling adventures. The business is easily accessible, boasting onsite services to assist guests with their needs. Moreover, Pocono Biking is committed to inclusivity and accessibility, offering a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility limitations can fully enjoy their services. The commitment to creating a welcoming environment extends to their dedication to LGBTQ+ inclusion, operating as a transgender safespace.

Customer Feedback and Reputation

Pocono Biking consistently receives overwhelmingly positive feedback from its clientele. Currently, the company has 257 reviews on Google My Business, reflecting a high level of customer satisfaction. The average opinion is 4.5/5, a testament to the quality of their services and the dedication of their team. Guests frequently commend the professionalism, friendliness, and attentiveness of their staff. Many reviews highlight the accuracy and informativeness of the daily briefings provided during tours, emphasizing the careful preparation evident in their operations. The smooth handling of reservations for hotels and meals, without any reported complications, further reinforces the company’s commitment to a seamless customer experience. Tour guides are consistently praised for their engaging personalities, insightful knowledge, and genuine enthusiasm for cycling and the surrounding area. The dedication to providing a comfortable and enjoyable experience is a recurring theme in customer feedback, suggesting a strong focus on exceeding expectations. It’s clear that Pocono Biking fosters a loyal customer base through exceptional service and a genuine passion for promoting outdoor recreation.

Recommended Information

  • Contact Information: 7 Hazard Square, Jim Thorpe, PA 18229, Phone: 5703258430
  • Website: poconobiking.com
  • Services Offered: Bicycle Rental, Repair Shop, Shop, Clothing Store, Tour Organization, Souvenir Sales
  • Accessibility: Wheelchair Accessible Entrance & Parking
  • Community Focus: LGBTQ+ Friendly & Transgender Safespace

In conclusion, Pocono Biking offers a multifaceted experience for cycling enthusiasts and outdoor adventurers. Its combination of comprehensive services, prime location, and dedication to accessibility and inclusivity make it a standout destination in the Lehigh Gorge. Visitors can expect a professional, friendly, and attentive service, underscored by a genuine passion for promoting the joys of cycling and outdoor exploration.

👍 Reviews of Pocono Biking, Jim Thorpe

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Rob G.
5/5

This tour is exceptional. The staff are professional, friendly, and attentive. The daily briefings were accurate and informative. The rest stops were well stocked and spaced. The reservations for our hotels and meals were handled really well without any problems from our perspective. The guides were very friendly, informative, and knowledgeable. I don't have any reservations about recommending them for bike tours. I also hope to go with them again.

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Thoticles
5/5

Tl;Dr: Great service, great bikes, beautiful trail, and amazing emergency responsiveness.
My partners and I went on a daytrip to Jim Thorpe and rented bikes and a shuttle ride from Pocono Biking to the top of their 25 mile trail. The bikes were quality and the trail was absolutely beautiful, with very obvious mile markers and signage the whole way down, and a really well maintained bathroom and water fountain stop about halfway down.
The staff were all super helpful and friendly- especially so when one of my partners with a chronic grip strength issue started having increasing levels of difficulty maneuvering their bike and about three quarters of the way down, their wrist gave entirely and we all had to stop. The wonderful staff member whose job it was to follow behind on the trail (whose name I didn’t get and who I might have misgendered, I am am so sorry!) kept close to us, and when it became apparent that we couldn’t progress any further and the sun started to set, let us know of another part of the trail with road access, and when they had signal, reached out to the rental shop to arrange an emergency shuttle pick-up.
We split the party, two of us biked back to the rental shop as quickly as we could while the other two made way to the stop with road access. The sun had sent and the two of us that biked back to the shop made way to the parking lot of the stop with road access. It was maybe only about ten minutes after we got there that we saw the Pocono Biking truck (aka the most beautiful thing I’d ever seen) pass us and drive up the trail. Maybe another ten minutes later, the truck- driven well after closing by James, who was AWESOME!- made it’s way back to the parking lot with the two of us that stayed behind, all was well, and we didn’t even get charged extra.

Cannot recommend Pocono Biking enough!!

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Don E.
5/5

The staff at Pocono Biking go way above what I feel is required to make the biking experience fun and enjoyable. Along the way, you get to learn while on the trail,the size of the trips make them very relaxing.

The accomodations and food along the way are amazing. You never have to stress about where you will be staying, because they always pick great places to stay along the trail.

Support is top notch and even when offering to help, they always put you first and want you to enjoy and have a good time. It's like being on a family outing and I recommend them for any supported ride you may want to take.

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Xanah C.
5/5

Husband and I did the 25 mile Lehigh trip as a fitness challenge. We finished the trail in 2.5 hours. Even though it was a heat wave day at 95 degrees with high humidity, many parts of the of the trail were in the shade and near water. Lovely scenery, waterfalls, lots of picnic benches and places to rest or eat. About the halfway mark has public bathrooms. Lots of water falls, caverns, cliffs, and places to get into the river when it's hot.

We had good bikes too, they were comfortable. My bike fit my Stanley cup full of ice, so I stayed hydrated in the heat. We also rented a basket for $5 to carry our stuff. Returning in August for the 36 mile challenge! If you love biking, take this trip! Shuttle was great too.

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Ben G.
5/5

Our family recently had an incredible experience with Pocono Biking in Jim Thorpe, Pennsylvania, doing their 25-mile ride In early August 2024. This adventure is perfect for people of all shapes, sizes, and ages. The trail is generally flat with a slight overall 2% grade slope in your favor, making it manageable and enjoyable.

The bikes provided were in decent condition, considering they’re used frequently on the trail. The Pocono Biking team was fantastic—very friendly and clearly knowledgeable about what they’re doing. The bikes are Trek bikes, and while some people opted for e-bikes, we didn’t find them necessary unless you really struggle with long distances. Our group included riders aged 66, 65, and 24, and we all had a great time.

The ride itself is quite scenic, though somewhat monotonous at times. The path is a well-maintained crushed gravel trail, ensuring a smooth ride the entire way. One of the highlights was the chance to see the local scenic train pass by—perfect for a quick photo or video opportunity.

A couple of things to note: the van ride to the starting point takes about an hour. It’s an old school bus without air conditioning, which could be uncomfortable on a hot day, but it wasn’t a problem for us. Drinks and snacks are available at their place of business at the start of the ride, and you can pick up a sandwich in the small town before starting the ride. There are bathrooms and water stations along the way, but no other places to get food, so plan accordingly.

Overall, Pocono Biking offers an awesome experience. The ride is long but rewarding, and the staff’s expertise and friendliness make it even better. Highly recommended for a fun and scenic biking adventure!

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Mugdha P.
5/5

We enjoyed riding along the D&L trail. We did the 25 miles cycling trip from White Haven to Jim Thorpe and it was a wonderful experience. The road is mostly flat or downhill and is lined with trees on both sides. We got to see the buttermilk falls and Luke falls. On one of the patches there was the mountain on one side and the canal on the other side, we could see people enjoying white river rafting. We paid around $50 for the bike and shuttle combined and felt that the experience was worth the money.

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Alicia K.
5/5

Great experience biking in the Pocono Mountains in Jim Thorpe, PA. Self paced and not too difficult, with plenty of Photo opportunities! My only regret is that we didn't make a full day of it!!

Pocono Biking, Jim Thorpe - Jim Thorpe, Pennsylvania
Frankie P.
4/5

Overall a pretty good experience. We reserved bikes for the 15 mile trip at Jim Thorpe. Easy check in and cute store with lots of items. We were not given any instructions about the bike in terms of ways to adjust the seat or change gears. I guess they assume everyone knows how to do that. Several of our bikes had seats that twisted or slowly lowered on their own so we made multiple stops to adjust them. And we heard others complaining about this as well.
The ride was nice and stayed next to the river. Several stopping points with picnic tables along the way. There are no bathrooms during the ride so use it where they drop you off. Very easy path to follow and just a perfect fall day.

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