R & J Carpet Connection - Whitehall Township, Pennsylvania

R & J Carpet Connection: A Premier Flooring Solution

R & J Carpet Connection stands as a reputable carpet store located at 922 3rd St, Whitehall Township, PA 18052, United States. With a dedicated phone number of 6102640556, the company provides comprehensive flooring solutions to residents and businesses in the Lehigh Valley area. They've cultivated a strong reputation for quality products, professional installation, and exceptional customer service, as evidenced by their consistently high ratings and numerous positive customer reviews.

Specialties at R & J Carpet Connection revolve primarily around the sale and installation of a wide variety of carpets, including plush, textured, and stain-resistant options. Beyond carpeting, they also offer vinyl plank laminate flooring, catering to diverse aesthetic and functional needs. The company’s commitment to providing a complete flooring experience is further demonstrated by their delivery service, making the process convenient for their clientele.

Location and Accessibility

The location at 922 3rd St in Whitehall Township is strategically positioned for easy access. The business operates within a well-established commercial area, ensuring visibility and accessibility for customers. Furthermore, R & J Carpet Connection prioritizes inclusivity with features designed to accommodate individuals with mobility challenges. They offer a wheelchair-accessible car park and wheelchair-accessible entrance, reflecting a dedication to providing a welcoming environment for all. This accessibility, combined with the convenience of delivery, significantly enhances the overall customer experience.

Service and Payment Options

R & J Carpet Connection distinguishes itself through a robust service guarantee, assuring customers of their satisfaction with the completed project. They understand the importance of a flawless installation and are committed to addressing any concerns promptly and effectively. The company accepts a variety of payment methods, including credit cards and debit cards, providing flexibility for customers. Their team’s attention to detail, as highlighted in several customer testimonials, suggests a meticulous approach to every installation, ensuring a superior final product. The speed of their installation process, as mentioned by one customer, demonstrates a commitment to efficiency and meeting customer deadlines.

Customer Feedback and Reputation

Based on available data, R & J Carpet Connection maintains an impressive average opinion of 4.8/5 on Google My Business. This positive feedback reflects the company’s dedication to quality workmanship and customer satisfaction. The 23 reviews on Google My Business offer a valuable insight into the experiences of those who have utilized their services. While specific details are not repeated verbatim, the common themes emerging from the reviews point to a team that is both knowledgeable and highly skilled.

Key Features and Benefits

• Extensive Product Selection: Offering a diverse range of carpets and vinyl plank laminate flooring.
• Professional Installation: Ensuring a high-quality and durable finished product.
• Convenient Delivery: Streamlining the flooring process for customers.
• Accessibility Features: Providing a welcoming environment for all customers, including those with mobility limitations.
• Service Guarantee: Offering peace of mind and assurance of customer satisfaction.
• Multiple Payment Options: Providing flexibility and convenience for customers.

The company’s operational philosophy appears to center around providing a complete and hassle-free flooring experience. From initial consultation to final installation, R & J Carpet Connection strives to exceed customer expectations. The emphasis on detail, speed, and accessibility, consistently mentioned in customer feedback, positions them as a reliable and trustworthy flooring provider in the Whitehall Township area. The responsiveness of their team, as evidenced by the rapid turnaround times cited by clients, further solidifies their commitment to customer satisfaction. It is clear that R & J Carpet Connection values building long-term relationships with its clients, fostering loyalty through exceptional service and quality products.

Contact Information

For inquiries or to schedule a consultation, please contact R & J Carpet Connection at Phone: 6102640556. Their website, while currently inactive, can be accessed for further information and updates. Visit them at their location: Address: 922 3rd St, Whitehall Township, PA 18052, United States.

👍 Reviews of R & J Carpet Connection

Desiree B.

5/5

I am so impressed with this company. I ordered vinyl plank laminate flooring. They installed it within 2 weeks! Allen did a great job on the installation. Very detail oriented snd fast installation. Will definitely be using them again.

Matt S.

5/5

R & J Carpet Connection were absolutely fantastic to work with! They were very knowledgeable, thorough, and flexible. They accommodated our timelines with other construction work happening and were very transparent. They stand by the work it and it shows. You could definitely feel the personal touch and customer service from this family owned small business (vs a big chain). Our new floors look great - we would absolutely recommend them!

Natasha

5/5

Absolutely fantastic experience with R&J! Family owned, outstanding service and work and everyone is so easy to work with! Cannot recommend enough. Charged me the same amount as Lowe's quoted but with MUCH better quality padding & carpet. I couldn't believe that they were equal to a big box store and was thrilled to support a small/local business. Were able to squeeze me in to their schedule and I could have had them install within a week of talking to them. Had my two rooms carpeted in 1.5 hours and it looked amazing. Highly recommend for any carpet or flooring needs. The reviews are legit and support a local hardworking family business!

Angela C.

5/5

Highly recommend using this small business. From entering their showroom to the completion of the job, everyone was great to work with. Extremely quick process, no fuss, fair pricing. We had them install carpet on our stairs and it looks beautiful. They also left our house clean and in the same condition as when they arrived.

Joe H.

5/5

Fantastic experience! From the courtesy and professionalism of the sales staff, expertise of the owner, and efficiency of installers, I could not be more pleased. I bought the same style carpet in a big box store a few years ago and the quality pales in comparison to what I got with R&J for about the same price. Turnaround time was quick, and I really felt like they made our priorities theirs. I couldn't be happier and would use and recommend them without hesitation! Thanks for everything!

Maureen M.

5/5

Very pleased with overall experience. The owner, Jim, came out to my home to measure for a carpet replacement in my master bedroom, and installation of luxury vinyl tile in a foyer and a master bathroom. I received a call not long after from the office to schedule the installation. The installers came exactly when scheduled, wore masks, were very polite and got to work quickly. They moved the heavy furniture for me, which was a huge help. The quality of the work is excellent and I could not be happier with the look and feel of the “new” areas. Also, the crew cleaned up after themselves perfectly - nothing left behind - and moved my furniture back where it belonged. This company is a poster child for customer service. Thank you RJ!

Jack B.

5/5

Everyone at R&J are fun to work with. Great service from first visit to making final payment (which was very reasonable for what we had done).

Installation is top notch. I was working from home when the installation was done. They had everything prepped already to go.

We are extremely impressed and glad we chose R&J!

Don't make a final flooring decision until you talk with these folks!

Caroline M.

5/5

R & J did two jobs for us, one carpet and one hardwood install, and I wouldn't hesitate to hire them for any future flooring needs! The company is family-owned and all of the guys are a pleasure to work with. They do excellent work, communicate well, and keep the work area clean. I recommend them wholeheartedly.