Dunham's Department Store - Wellsboro, Pennsylvania

J H.

At first it was great. The people seemed nice and I found some clothes I liked. Then it all went sideways. I saw some really pretty boots, exactly what I had been wanting to get my girlfriend for a couple of years now.

We found a place for her to sit and I was helping her try them on. This might sound silly to some people, but this was important to me. I wanted to do it, and I wanted to do it a certain way.

Suddenly the sales woman rushes up and basically tells me "you're doing it wrong" and grabs the boot out of my hand. I tell her that no, I have a reason for how I'm doing it, but I might as well have been talking to a brick wall. She was being condescending and she basically ruined something that was important to me, in spite of the fact that I asked her not too.

Of course, she eventually realized that SHE was doing it the wrong way. I was NOT happy. It was rude and condescending. These boots were pretty pricey and I was all set to buy them along with two pairs of pants, but I put the pants on the counter and we walked out the door.

I don't often write reviews, but I'm writing this one because writing is therapeutic for me and I'm trying to get back to the good mood I was in before this woman did what she did.

The store is probably fine for the most part, but the experience really wasn't. Your mileage may vary.

Emily C.

It's a very nice store that has about everything! The only downside i should add is that some of the clothes were super expensive, but they have everything you ever need. We would come back if we were back in the area!

Corey B.

Dunham’s Department Store is a charming and quintessential small-town store that offers a delightful shopping experience. From the moment you walk in, you’re greeted with a warm and inviting atmosphere with all the modern conveniences.

The store is well-stocked with a wide range of products, including clothing, home goods, and unique gifts. I was particularly impressed with the quality and variety of their merchandise, which caters to all ages and tastes. It’s a perfect place to find something special or just browse through their interesting selection.

The staff at Dunham’s are incredibly friendly and helpful. They go out of their way to assist you, offering personalized service that you rarely find in larger chain stores.

The layout of the store is neat and well-organized, making it easy to find what you’re looking for. Additionally, the prices are reasonable, and they often have great deals and sales, which is always a plus.

It’s a place where you can find quality products, enjoy excellent customer service, and support a local business. I highly recommend a visit if you’re in the area.

Theresa W.

My family and I go here a few times a year. It has an amazing department store vintage shopping feel to it. From their coffee shop ( who doesn’t enjoy shopping while sipping on coffee?) to their unique gifts Dunhams is a great place to shop.

Amanda

It's like getting a glimpse of a kind of department store my parents used to shop at. Cool retro vibe. Locally owned with a personal touch. Cute cafe inside. I got a nice dress for $30 and a fun headband for my daughter. Staff is very nice.

Leila F.

I visited this store looking for a belt, after having purchased something at their hardware store. The first person that I came across acted like I was from another planet and told me to go in and ask somebody else. When I went inside and I asked the second person they told me they didn't know if they had any belts or not. Then I saw an older lady coming from the back that seemed to be the manager or the owner. She told me the best place to get a belt was the Goodwill. I thanked her for the information and I turned around to walk out. Then she stopped me and she reminded me to pay for the item I had in my hand which I had already paid for at their department store. When she realized her mistake, she just said ugh, you paid for that, looks like a the department store item. As a business owner myself, I know these mistakes can happen but then you apologize and you feel awful. This lady did not apologize nor felt any shame. These are entitled people whose business has been handed down to them through generations on a silver platter. I was hiking in the area and spending a good bit of money in Wellsboro but I did not look my best that day after coming out of the nearby mountains. It seems that they don't cater to people unless they look like what they think they should look like. I gave the store two stars for the good advice she gave me. The Goodwill had fantastic belts!

Naomi W.

Went in to buy a pair of water shoes as I forgot before I came. The sales lady was so nice and pleasant. I asked for men’s size as most stores don’t carry above a women’s 10. After I tried a few she asked if a women’s 11 would fit. Some do, I hadn’t asked as most stores don’t carry it. Found shoes faster with a much nicer experience than I would’ve at the massive Christiana Mall complex near my home in Delaware.

John L.

Great small town department store that lives up to its excellent reputation. Good variety of all sorts of things including clothes, shoes, toys and much more. Make sure to stop in and don't miss the cafe!