ShopRite of Whitman Plaza - Philadelphia, Pennsylvania

Queen V.

Too start off I’ve been going to this Shoprite for many years. I didn’t wanna make this review But I feel it’s needed.

There is a woman who works in the cheese department near the bakery. As a customer, I observed her being rude to other employees, talking badly about other employees to who I believe is management. Two relatively tall gentlemen, one with gray white hair, who was a little heavyset, and one with black hair who I believe is of Asian descent along with her fellow employees. I also tried to get her attention and was ignored. So I popped my head around the corner into her little department. I discovered I was being ignored because her mouth was full. She was eating what looked like fruit and cheese. I don’t care about that. But don’t ignore customers.

If you’re going to work in customer service, you gotta have some respect for not only the customers, but for your colleagues and yourself. Do better with your hiring and disciplinary actions towards employees that are ignorant towards customers and their colleagues

Juliana

Pleasantly surprised at how nice this ShopRite is. It’s very unassuming from the outside. They have a sushi bar, bakery, seafood counter, deli counter, and flower counter. They even have live lobsters. The produce section was well stocked, even though I visited at the end of the day on Saturday. They even have a decent toiletry and cosmetics section. The customer service desk was very nice. I would definitely return here for grocery shopping.

Jackie K.

I absolutely love the bakery section of this store. Kudos to Sybile! You and the bakery team are the sweetest and best decorators! Whomever would’ve thought a supermarket bakery can be so impressive. Thank you so so much for making the cakes and fruit tarts so perfect every time! I love them!!

Any B.

Overhearing the employees talk about how there’s bedbugs and roaches in the store is disturbing. Be careful going in Shoprite. You don’t need that kind of inconvenience in your home.

Also, hearing that the employees are forced to be in a break room That was exposed to bedbugs is extremely outrageous. I heard all of this while I was Getting my sliced break near their break room. No one should be in that environment.

Bedbugs are extremely difficult to get rid of. Shoprite should be looking out for their employees. They shouldn’t be forced to have their Break inside of a room that was exposed to bedbugs. They should be Properly attended to, taken care of and provided other accommodations while they properly handle a situation like bedbugs

A. W.

I want to take a moment to highlight the incredible service I received at ShopRite, specifically from Shanelle and Erica in the Deli Department. These two employees are truly outstanding, and their dedication to customer satisfaction should be recognized!

From the moment I approached the deli counter, they were friendly, efficient, and went above and beyond to ensure I had a great experience. Their positive attitude and attention to detail made my visit memorable, and their exceptional service made my aunt and me feel valued as customers.

It’s rare to find employees who not only do their job well but also bring joy to the people they serve. Shanelle and Erica are exactly that kind of team—dynamic, professional, and genuinely caring. Their hard work and dedication make a real difference, and I sincerely appreciate them!

I also want to give an honorable mention to Diane, who works at self-checkout. She is funny, sharp, and absolutely an asset to this location. While she may not be warm and welcoming in the traditional sense, her quick wit and no-nonsense attitude make the checkout process unexpectedly entertaining. Employees like Diane keep things running smoothly, and her presence adds character to the store!

I’ll continue to shop at ShopRite knowing that there are employees like Shanelle, Erica, and Diane who make the experience exceptional in their own unique ways. Thank you all for your excellent service!

Would highly recommend this store, especially the Deli Department & Self-Checkout!

Corey N.

What's not to love about this Shop-rite? Friendly front door, cashier and deli associates as well as many items in stock, large produce section and self check out. I highly recommend this store and the one at 23rd and Oregon.

Lee A. C.

I don't see this store lasting much longer due to no fault other than their own.
Customer service is terrible and management is even worse.
I can't leave the register without having to go to customer service for all the mistakes made on the prices and then the customer service reps always tell me I'm wrong till i have to point it out in pictures in THEIR app and ad.
It's not just the mistakes but the attitude.
They NEVER have what was in the ad on sale and they tell you they didn't get it and it's a supply issue...Funny the store on 23rd and Oregon has it.
This is why their employees AND customers go elsewhere the last few years.
I drive and can go anywhere I want so customer service is a MAJOR isssue for me. I can guarantee a Wegmans customer would never be treated with the attitude they give you here.

Lee M.

Cleanly and well organized with friendly staff. The top row of a section of the freezer has thawed out burritos, so there is a temperatures problem there. Somebody could get sick. It's a good thing I squeezed it, so I knew not to buy it.