Rock Springs Ace Hardware - Rock Springs, Wyoming

Rock Springs Ace Hardware: A Comprehensive Guide

For individuals and businesses in Rock Springs, Wyoming, Rock Springs Ace Hardware stands as a premier destination for all hardware, home improvement, and tool needs. Located at 400 N Center St, Rock Springs, WY 82901, this establishment offers a comprehensive range of products and services, coupled with a commitment to exceptional customer support. Contact them at Phone: 73627362, or visit their website at acehardware.com to learn more.

Specialties and Product Range

Rock Springs Ace Hardware distinguishes itself through its diverse offerings. Primarily, it operates as a Hardware store, stocking a vast inventory of nuts, bolts, screws, nails, and a multitude of other essential construction and repair materials. Furthermore, it functions as a respected Home improvement store, providing consumers with the tools and supplies necessary for undertaking a wide variety of renovation and remodeling projects. A significant component of their business is their role as a Paint store, offering a comprehensive selection of paints, stains, primers, and related products in various colors and finishes. Finally, they are a reliable Tool store, carrying power tools, hand tools, measuring tools, and workshop equipment for both professional tradespeople and DIY enthusiasts.

Convenient Services and Amenities

Rock Springs Ace Hardware prioritizes customer convenience, offering a suite of services designed to streamline the shopping experience. Curbside pickup is available, allowing customers to place orders online or by phone and retrieve them without leaving their vehicles. Delivery options extend the reach of the store, bringing supplies directly to customers’ homes or businesses. In-store pickup further enhances convenience for those who prefer to browse and select their items themselves. Customers can also benefit from onsite services, including assembly service for certain items. The store recognizes the importance of speed and efficiency, offering same-day delivery for many orders. Accessibility is paramount, as the store features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that all customers can enjoy a comfortable shopping experience.

Payment Options and Customer Support

Rock Springs Ace Hardware accepts a variety of payment methods, including checks, credit cards, debit cards, and NFC mobile payments. They also provide a service guarantee, demonstrating their confidence in the quality of their products and services. The store also offers a quick visit option, recognizing that customers may only have a short amount of time. Reviews and customer feedback consistently highlight the store’s commitment to exceptional service. The store has 367 reviews on Google My Business, with an average opinion of 4.4/5, reflecting a high level of customer satisfaction.

Customer Feedback and Experience

Feedback from customers consistently emphasizes the helpfulness and expertise of the staff. Individuals have reported positive experiences with employees like David and Valerie, who are described as “SUPER Helpful.” Many customers appreciate the store's willingness to go above and beyond to meet their needs, as exemplified by one customer who needed a specific key cut and was assisted in creating a custom fit. The emphasis on local service is frequently noted, with customers expressing a preference for supporting neighborhood hardware stores over larger national chains. The overall sentiment suggests a strong commitment to providing personalized assistance and building lasting customer relationships. The fact that customers encourage others to visit local hardware stores underscores the value they place on this level of service.

Contact Information and Location Details

Address: 400 N Center St, Rock Springs, WY 82901. Phone: 73627362. Website: acehardware.com. Rock Springs Ace Hardware is strategically located in the heart of Rock Springs, making it easily accessible to residents and businesses throughout the area. The store’s convenient location, combined with its comprehensive product range and commitment to customer service, makes it a valuable resource for all hardware and home improvement needs.

👍 Reviews of Rock Springs Ace Hardware

Richard L.

5/5

Needed to get a specific key cut. They didn't have the exact blank but worked to make my key fit. I encourage everyone to go to local hardware stores as the service is above and beyond the big 2 national chains

danelle B.

4/5

It was good, just took longer than expected to get a few copies of house keys made

Lanky G.

5/5

David and Valerie were SUPER Helpful. Definitely coming back!!

Bob B.

4/5

Very helpful, had the parts we needed to fix a water connection on our RV while on the road. Problem is I learned after installing them that they are defective and leak. Yes I use Teflon tape, etc. three levels of employees over the phone are baulking at refunding me, like as though I can drive hundreds of miles out of the way just to return these items. If the outcome is positive, I will certainly revise this review.

Update: when I was finally able to reach the manager he issued a credit on my card even though Ace will not reimburse him because he does not have the parts. That was very helpful.

Todd D.

5/5

Helpful staff. Very clean. Just as I have come to expect from Ace!

jhwygirl

5/5

Great staff here. Very helpful...They find you to ask if you need help. Was in to have keys made & employee went above & beyond to find the correct key for one of 3 different keys I was having copied.
For another recent trip I had 3 different employees approach asking if we needed help.
If you want to support local AND have good service, shop Ace Hardware.

Antonia B.

5/5

Edit 2 yrs later. They have a post office. I uploaded a couple of photos.
Original review: This is one of the most helpful places I've been to. They answer questions readily, help find things, and even assembled a reel lawn mower I bought there. I would highly recommend this store.

Destiny K.

5/5

I went to the Ace hardware in rock springs looking for supplies for a project. I ment a really great employee that was very helpful! Daimon was very informative on what i was looking for and why. They didn't have some of what i was looking for but he was very helpful on what to look for and where i could find it.