Grit General - Jackson, Wyoming

Introduction to Grit General

Welcome to Grit General, a distinctive clothing store located at 165 Center St, Jackson, WY 83001, United States. This establishment stands out not only for its product offerings but also for its commitment to quality, authenticity, and exceptional customer service. Grit General has earned a strong reputation within its community, particularly in the Jackson area, for curating exceptional western wear and unique American-made pieces. The store, accessible via its official website gritgeneral.com, caters to individuals seeking genuine, handcrafted items and a memorable shopping experience.

Product Specialties and Curated Selection

Western Wear Excellence

At the heart of Grit General's identity lies its renowned selection of western wear. The store prides itself on offering authentic, handcrafted, and American-made western fashion. Customers seeking high-quality jeans, shirts, hats, and accessories find a unique destination where traditional craftsmanship meets contemporary style. The knowledgeable staff, often highlighted in reviews, possess an impressive understanding of the products, ensuring customers receive expert guidance and recommendations.

Iconic Navajo Rugs and Native Jewelry

One of the most celebrated aspects of Grit General is its exceptional collection of Navajo rugs and Native American jewelry. Reviews frequently mention that the store boasts the finest examples of these items in the entire intermountain west region. The selection is described as meticulously curated, reflecting a deep appreciation for these authentic crafts. This focus on indigenous artistry adds a unique dimension to the store's offerings beyond traditional western apparel.

Shopping Experience and Store Features

In-Store and Delivery Options

Grit General offers diverse shopping methods to accommodate different customer preferences. For those who enjoy the personal touch, the store provides excellent in-store shopping experience with a welcoming atmosphere. The location features wheelchair accessibility, ensuring that all customers can navigate the space comfortably. Furthermore, the store facilitates convenient delivery, including same-day delivery, allowing customers to receive their purchases promptly without needing to visit the physical location.

Customer Service and Store Operations

The operational details of Grit General are designed with customer convenience in mind. The store maintains a kerbside pickup option, simplifying the process for those opting for delivery or quick visits. The staff is frequently commended in reviews for being not only knowledgeable about the products but also incredibly kind and helpful. This focus on customer service is a cornerstone of the positive experiences reported by visitors and regulars alike. The team appears dedicated to building relationships with their clientele as Zeb and his wife Kate work to expand the store's online presence.

Facilities and Accessibility

The store is fully equipped with essential amenities to enhance the customer experience. These include a wheelchair-accessible entrance and parking lot, ensuring accessibility for all visitors. Complimentary street parking is available, along with a free parking lot, providing convenient options for customers. Essential services like free Wi-Fi and accessible restrooms are also provided, contributing to a comfortable and complete shopping environment.

Location and Business Information

Nestled at 165 Center St in Jackson, Wyoming, Grit General serves as a vital commercial hub within the community. Operating as a successful small business, it contributes significantly to the local economy while offering unique merchandise not easily found elsewhere. The store's commitment to quality American products resonates with customers seeking authenticity and craftsmanship. For inquiries or assistance, customers can reach out via phone at 3072006373 or explore their online reach through gritgeneral.com. Accepted payment methods include credit cards, debit cards, and NFC mobile payments, ensuring smooth transactions.

Community Perception and Recommendations

The perception of Grit General within its community is overwhelmingly positive, reflected in its average rating of 5/5 based on 20 reviews. New visitors are often captivated by the experience, with first-time customers expressing strong intentions to return. The store is frequently lauded as a top highlight during visits to Jackson, particularly for its western wear collection. The emphasis on authenticity and quality curation, especially for Navajo rugs and Native jewelry, sets it apart as a destination for discerning shoppers. It is highly recommended for anyone seeking curated American-made goods, offering a unique blend of product excellence and customer-focused service.

👍 Reviews of Grit General

Robert G.

5/5

First visit to Jackson and I'll definitely return. One of the top highlights was wandering into GRIT, meeting Zeb and his wife Kate! Excellent western wear and great shopping experience, will continue to be a customer as Zeb builds the stores online presence!

Brian E.

5/5

The best place to get authentic hand made and American made western fashions. The best curated store in America also has the best Navajo rugs and native jewelry in the entire inter-mountain west. The owners and staff know what they sell better than I’ve ever seen and are super kind too! Do not miss Grit General.

Daniel S.

5/5

Kate & Zeb are the absolute best. My favorite store in Jackson!!!

Kate G.

5/5

What a treasure! This store is beautifully curated with pieces designed by the refreshingly kind owner, Zeb, and friends. These are talented people and the store is a find. Don’t miss it on your visit to Jackson Hole. It is not often you find men’s clothing that is so well made and stylish. Even rarer is the generosity and kindness of Zeb, the owner and designer. He gave us a recommendation for a restaurant in town and we had an amazing dinner to celebrate my husbands 50th! We will be returning and will definitely look here first when searching for special gifts.

Kandis T.

5/5

Amazing shop with unique brands and passionate owners! Must visit if you’re in town.

Robert B.

5/5

Kate and Zeb are the real deal! Loved their selection of RRL and menswear and enjoyed our conversation - Thanks for the Hospitality!

zach H.

5/5

What an amazing store and new addition to Jackson. The clothes are the best quality and selection for men’s apparel in town. But what even impressed me more was how friendly and helpful Zeb was. He’s the real deal and knows his stuff. HIGHLY recommend this store…what a gem!

Darrin

5/5

I cannot speak highly enough of Grit General, especially one of the owners Kate. An unfortunate situation happened to me when I purchased a beautiful grail piece made by Freenote Cloth. I actually purchased it from another retailer. When it was delivered it had water damage, the box was wet and there was a water stain on the piece, this crushed me. There were only 13 piece made. I quickly called the store where I purchased who stated this piece was sold out in my size, even Freenote themselves did not have any left. I quickly found out that Grit General was one of the only other stores that were able to carry this piece. I called and spoke with Kate and explained what happened. She was so kind, helpful and accommodating. She did in fact have one left in my size left and would hold it until I was able to rectify the situation with a refund in the other store, which they ultimately did.

Kate, stayed in communication with me via text the throughout the entire easy process, keeping me informed and letting know not to worry, that she took care of it. This piece was so beautiful that her husband (the other owner) saved one for himself in my same size. Kate told me that if anyone came in and wanted to buy a Medium she would even send me the one her husband saved for himself! Thank goodness I did not crush his dream of having this piece also! We can both wear them proudly!

She shipped the piece out and when it arrived, I was so impressed with the care she took packing it, that even my wife said "this girl knows what's up, I want to be friends with her". Kate, also included a personal note which was greatly appreciated. From a customer service standpoint they exceed a 5 star rating. Although what initially happened was unfortunate, Kate took every measure to offer extreme customer care. From this experience alone I will now be a ongoing customer and highly recommend Grit general.