Marana Smoke Shop - Marana, Arizona

Sawyer H.

I used to go here all the time until I realized this smoke shop TAXES the heck out of you. I would only recommend it for convenience and if you had plenty of money to throw at them. The staff are hit or miss, depending on which guy is working. The owners son can be very cocky and rude. I get price variations which makes zero sense and they seem overworked at times. Honest review of my experience at the marana smoke shop. Good luck!

Pancho F.

Last time I was here the cashier that always has his infant daughter with him, accused me of stealing rolling papers that he hadn’t handed to me yet. Turned out he misplaced the product. I literally live 3 minutes from this store but I’d rather drive 15 minutes to shop anywhere else.

Christopher S.

Stopped by at 1am and you guys are closed not the first experience with them being closed by 1am great service but be honest about your hours if you close at midnight put it on your door and the website not 2am thank you

Zack H.

My go to smoke shop. One of the best glass shops I've ever been to, whether it be in Tucson or out of state. Have the nicotine section and cigar room as well. Definitely worth hopping over here

Stephanie S.

Super disappointed in the way I was treated today. YOUR card reader messed up & STOLE my money as I was told “don’t worry it didn’t go through” & ended up paying for my purchase with a DIFFERENT card & leaving only to find that the initial transaction DID in fact go through meaning YOU took MY money without giving me ANYTHING. When I asked for my money back (as I already repurchased the items so no giving me product doesn’t make it right as I already paid for it AGAIN so I cannot afford to have to pay DOUBLE). Your shop REFUSED to rectify YOUR mistake & instead spoke to me condescendingly & speaking OVER me trying to explain the situation. YOU acknowledged that MY money was STOLEN yet are not only refusing to make it right but telling me “if you don’t like it take your business elsewhere” & to dispute it with my bank. What kind of business runs like this? YOUR machine ADMITTEDLY took my money yet you REFUSE to make that right? Products won’t make up for almost $100 out of my already small pockets as a disabled woman. I budgeted ONE purchase in for the MONTH & now I’m out that money & having to fight for it through my bank. I’ve never been treated so horribly by staff or been so fraudulently screwed out of money by a business I’ve patronized for YEARS. Makes me wonder if you are running scams on folks by how you handled this.

Noah

Their atm charges 2 dollars to check your balance and then does not tell you what your balance is, i said something to the cashier he just said "its stupid" the only good thing about this place is that its in marana otherwise you are better off driving to wade and silverbell. Marana smoke shop is a scam that survives off of convience

Edit: Was looking through the other reviews and the person who responds to the reviews for the shop is rude and clearly ignores how they steal peoples money, in fact they respond to other peoples complaints worse then mine like a child. Inconvience yourself and just drive a little further to a legitimate business

Taylor C.

Smoke shop seems understaffed. Tried to get a vape today and while everything shows OPEN, the door is locked and no one is inside. It’s been locked for awhile now. If it isn’t going to be open, then put the closed sign up. It’s ridiculous i have to wait this long just to purchase something from this shop.

Garth L.

Super-confused by the positive reviews of this shop.

Sure, the shop itself is nicely located for those of us living in the sticks. The inside is well-lit, clean and densely packed with various products, but these positive attributes are not reflected in the customer experience.

The first time I went in wasn’t bad, they didn’t have anything I wanted to buy priced on the shelf, so the employee (who mind you did nothing to assist me) guessed at the price of my items. Luckily, someone who appeared to be a manager or owner stepped in to prevent them from charging me four times the price for a $2 dollar purchase.

Since this first mediocre stop every subsequent visit has been less enjoyable. Even fewer products are priced on the shelf so you’re at the mercy of whatever the kid who won’t look up from his phone wants to charge. Only the manager or owner from my first visit has ever offered to assist me in any way while in the store. And apparently none of the employees have been trained on the pricing as I’ve ended up paying two massively different prices on the same item less than two weeks apart.

I wish I had a solid local smoke shop, but right now, this place isn’t it. I do hope they get some new staff and price everything clearly in the future.