Good Ole Tom's - Tucson, Arizona

Erika D.

(4/25/2025 11:30am) Today I was offered -$2 below spot price for 999 bullion coin and bars and a little less for 90% silver. ( Please note, I chose to sell silver to them and I was required I give a fingerprint, provide a current driver's license, and phone number. I don't have a problem with that but just a heads up for folks to arrive prepared.)

The man who delt with me directly said his name was "Jack". He was very professional. They have a numismatist, a guy with long grey hair (can't remember his name) who priced my 90% separately from "Jack". Honestly, I felt like I was in a museum because it was super quiet and everyone whispered. Very clean and orderly displays. My only issues are the employee(s) didn't tell me their name over the phone or introduce themselves in person. I had to ask and that didn't seem thorough to this stores appearance. I didn't see anyone wearing name tags in the shop either, nor did they have business cards with their name on them. Just feedback that might be helpful in the future. Thank you Good Ol Toms.

Laurie A.

A friend recommended Good Ole Tom’s because I wanted to support a local business and not a large jewelry chain with my purchase. I bought my son a birthday gift with the help of Michael. I needed a guy’s perspective and he did not disappoint. He showed expertise but was also very personable and took the time to carefully choose the perfect gift. My son loved it! I definitely have Michael to thank for providing such a great service.

Nicole H.

AMAZING PLACE!!! I highly recommend stopping into Good Ole Tom's 🙂 Beautiful and interesting store with the antiques and coin displays - friendly and real staff! Ask for Michael he is super knowledgeable, kind, and fair to help with all your buying and selling needs! My engagement ring came from this store and the quality of the diamonds and gold is unmatched! I explained what I wanted in a ring and the whole team took the time to find my perfect Bridal set. My ring is always looking fresh with the repair service and cleaning they offer- its really a once stop shop! Seriously check this place out

Cathy G.

I was looking for a wedding ring to replace my husband's band he'd lost a while back, there was quite a selection and beautifully designed rings there, couldn't make up my mind.
Micheal was extremely kind and offered his service of expertise in my selection.
I recommend asking for Micheal next time anyone needs personal attention and service with a smile.

Adam A.

Please be careful, I highly recommend you DO NOT take your jewellery of any kind unless you want your fine quality jewelry to depreciate in value, here's why. I brought my 24k bullion of fine gold just for a simple appraisal. At first one of the employees was skeptical about its authenticity because he said hes never seen one with the markings on the bullion it had. He was testing it on the electrical testing machine then said it was not testing for 24k that it was only testing for 18k,even though it has markings on both the frame which is stamped 750(18k) and the bullion stamped 999.9 24k. He then wanted a second opinion from the other employee which right away puts it in his hand and feels it kinda bouncing it on the palm of his hand and replies this doesn't feel right and I think the weight is off. The two employees started leaning more towards that it might be plated. He then said that he was going to have to take it out of the 18k gold frame to test it by doing the scratch test method, I replied "just be careful please but I'm sure you know what you're doing, I'm sure it won't be notice since it has been tested 2x before using the same method in other jewellery shops so I'm sure everything will be fine" since I figured this guy knew what he was doing, he uses small filler which kinda worried me but figured I'm sure it's his way of testing the gold so I didn't say anything. Once he is done the tests confirms it to be 24k. After confirming that IT WAS authentic they gave me a low offer on it, which I refused, so then he hands it back to me outside its frame which i replied if he can please put it back how it was because i dont have the tools to do so myself. So then he rushes putting it back in which I dont know if he was annoyed but he hands it to me then I went on my way. Only to find this surpise later at home when I took a closer look, framed is gapped and clamps are crooked and one left up with scratch that is noticeable and the last is the big chunk of a gap on the lip that made me question his experience in his profession because this is just crazy to believe.

First L.

Would give 5 stars if buying process was simpler. Great inventory of gold us coins

Diana B.

I had a Great experience here. I had a broken clasp to my necklace and brought it in. The gentleman there found a replacement clasp and hooked it right on in a few minutes. I was very happy. I definitely recommend this place for all jewelry needs!

Sherriii J.

As a mom of three wild kids, shopping for anything is usually a nightmare, but Michael somehow made it work! I came into the store with my little tornadoes running around, and instead of getting frustrated, Michael was incredibly patient and understanding. He took the time to help me find exactly what I needed, even with the chaos happening around us. Michael’s ability to stay calm and focused while helping me was nothing short of amazing. Despite the craziness, I was able to walk out with exactly what I wanted. Thank you, Michael, for your kindness and patience—I couldn’t have done it without you!