Helzberg Diamonds Outlet - Thornton, Colorado

Introduction

Nestled in the heart of Thornton, Colorado, Helzberg Diamonds Outlet offers a sparkling shopping experience that has become a beloved destination for jewelry enthusiasts in the Denver metropolitan area. With a commitment to quality, craftsmanship, and exceptional customer service, this outlet store provides an unparalleled selection of diamonds and fine jewelry at competitive prices.

Main Services

• Jewelry Retail: Helzberg Diamonds Outlet specializes in an extensive range of jewelry, including engagement rings, wedding bands, fashion jewelry, and bridal accessories. Their collection features an array of styles, from classic and timeless to modern and trendy.
• Custom Design: The store offers custom design services, allowing customers to create one-of-a-kind pieces tailored to their unique taste and budget. Their experienced jewelers work closely with clients to bring their vision to life, ensuring a personalized and memorable shopping experience.
• Jewelry Repair and Cleaning: Helzberg Diamonds Outlet provides expert jewelry repair and cleaning services to help maintain the beauty and longevity of your precious pieces. Their skilled jewelers can perform a variety of repairs, including stone setting, prong repair, and chain soldering.
• In-store Pick-up and Consultations: The outlet store offers in-store pick-up for online orders, providing customers with the convenience of shopping from home and the assurance of picking up their purchases in person. Additionally, they offer in-store consultations to help guide customers through the jewelry selection process.

Location and Access

Helzberg Diamonds Outlet is situated at 13801 Grant St Unit 814, Thornton, CO 80023, United States, within the popular shopping district of The Shops at NorthGlen. The store is easily accessible via major thoroughfares, such as I-25 and E 120th Ave. Public transportation options, including the RTD Light Rail and several bus routes, also serve the area.

For those traveling by car, the outlet store offers ample parking, including wheelchair-accessible spaces. The shopping center is designed with wide, well-lit walkways, and the store's entrance is wheelchair-accessible, ensuring a comfortable and barrier-free shopping experience for all customers.

Featured Characteristics

• LGBTQ+ Friendly: Helzberg Diamonds Outlet is committed to creating an inclusive and welcoming shopping environment for all customers. They pride themselves on providing exceptional service to the LGBTQ+ community and are proud to be an LGBTQ+ friendly retailer.
• Multiple Payment Options: The outlet store accepts various payment methods, including credit cards (Visa, Mastercard, American Express, and Discover), debit cards, and NFC mobile payments such as Apple Pay and Google Pay. They also offer layaway and financing options to help customers manage the cost of their jewelry purchases.
• On-site Services: Helzberg Diamonds Outlet offers a range of on-site services to ensure a seamless and convenient shopping experience. These services include jewelry cleaning, sizing adjustments, and expert advice on care and maintenance.

Practical Information

• Store Hours: The outlet store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM. However, it is always recommended to call ahead or visit their website for updated hours, especially during holidays and special events.
• Contact Information: Customers can reach Helzberg Diamonds Outlet by phone at 720-535-0128 or by visiting their website at helzberg.com.
• Group and Private Appointments: The outlet store offers group and private appointment services for a more personalized shopping experience. To schedule an appointment, customers can contact the store directly or submit a request through the Helzberg Diamonds website.

Customer Reviews and Positive Aspects

Helzberg Diamonds Outlet has received an average rating of 4.6/5 from 130 reviews on Google My Business, reflecting the store's commitment to exceptional customer service and high-quality products. Many customers have praised the store's friendly and knowledgeable staff, as well as their willingness to go above and beyond to ensure customer satisfaction.

One customer highlighted the personalized experience they received from a sales associate named Danielle, commending her for her excellent communication, listening skills, and expert knowledge. This testimonial is representative of the positive aspects mentioned in numerous reviews, including:

• Exceptional Customer Service: Customers frequently mention the helpful, knowledgeable, and attentive staff, who go out of their way to provide a pleasant and stress-free shopping experience.
• Wide Selection of Jewelry: The outlet store's extensive range of jewelry, from classic and timeless to modern and trendy, has been praised by customers for catering to diverse tastes and budgets.
• Custom Design Services: Customers have expressed enthusiasm for the store's custom design services, highlighting the ability to create one-of-a-kind pieces tailored to their unique preferences.
• Competitive Pricing: Many customers have noted the outlet store's competitive pricing and the value they find in the jewelry and services they receive.

In conclusion, Helzberg Diamonds Outlet at 13801 Grant St Unit 814, Thornton, CO 80023, United States, offers a comprehensive jewelry shopping experience, combining an extensive selection of fine jewelry, expert services, and exceptional customer care. Their commitment to inclusivity, accessibility, and personalized shopping experiences has earned them a reputation as a go-to destination for jewelry enthusiasts in the Denver metropolitan area.

👍 Reviews of Helzberg Diamonds Outlet

Dee D.

5/5

I had a great experience today with Danielle; her custom service, listening and communication, and knowledge has well surpassed any jeweler I’ve worked with in the Denver Metro and I’m looking forward to buying something special with her help.

The S. S.

5/5

This place is incredible, the staff treats you with respect no matter your situation. They are not uptight and scoffy like other jewelry stores. The genuinely care and will work with you whether you are getting married, buying your first Rolex, or you just want to shop. Recommend David & Rick they have a very deep level of experience and understanding in this world. We will be back.

Jaclyn L.

5/5

Danielle and the crew at the Helzberg Diamond Outlet made me feel apart of the family. All my needs were met and ample time was spent to make sure I got the perfect ring for me and my future husband got his perfect chain necklaces.

Overall 10/10 experience. I will certainly be shopping here in the future.

Josephine E.

5/5

Jim, the store manager, has been amazing. After losing one of my earrings, I called the store afraid. Jim calmed me down, provided me with a solution, and showed me compassion. Luckily, I found my earring the next day 😅 Thank you Jim for your kindness, compassion, and AMAZING customer service.

ThomasJ

1/5

Initially the staff was very nice, we had talked with a few different employees over a couple months. But after we bought our rings when we go for cleanings we get a weird attitude from the staff. Like "oh you are just here for a cleaning..." with looks like "you suck you aren't going to get me any commission from a cleaning". They also are very rude "A cleaning?!!!? FOR WHAT" umm this diamond ring on my wife's hand Really unprofessional after the sale.

Also the other issue I have is that they tell you to check the credit offerings, which we did. We could have bought it outright, but what is the downside on a 12 month no interest loan if you pay it off within 12 months? Yes this is partly my fault, but their creditor will set your payments to be so that you DON'T pay it off in 12 months, you suddenly get an email saying "You will owe interest from the purchase date if you dont pay your balance by the end of the month!" Total scam! I should have done the math yes, but I figured they would set it so you paid it off by the end of the 12 months, but NOPE! You will end up still owing thousands by the time the 12 months comes up if you only do the recommended payments. Luckily I can afford to just pay the thousands owed, but a lot of people might not be able to, and then you just got another $1000 in interest calculated from the start of your purchase.

SCUM BUSINESS!!!! DON'T BUY INTO THEIR NICENESS! DON'T TRUST A WORD THEY SAY! AS SOON AS YOU BUY YOUR RING(S) YOU ARE THEN GARBAGE TO THEM!

gabriel C.

5/5

Staff here is amazing. I was on a tight budget and Jim and other associates really worked with me and helped me. Even though my selection was limited, they made me feel welcomed and did not hesitate to show me what they have to offer even after they knew my budget.
The store was clean, well put together and I will be back in the future!

Ivan S.

5/5

Really nice place, staff is so kind and helpful. Design is comfortable and clean. Many choices to choose from and it’s really great overall 👍

Carol W.

4/5

I bought a ring from here almost 4 months ago and finally picked it up today. There were a number of issues that occurred (hence four stars) but thanks to Jim in store who kept me updated, was always pleasant and kind when I called and got my ring special ordered as my fingers are pretty small! Thank you Jim for all your assistance in this process, I love the resulting piece of jewelry 😊