A-American Self Storage - Santa Barbara, California

Tara Z.

The storage unit size options and monthly pricing is great! And the location to downtown Santa Barbara is easy peasy. But the hours stink! I'd pay more for 24-hr (or at least 12-14 hr) access to my stuff - they're only open during regular business hours (6pm, and 4pm on Sundays). While moving house, I had to take time off work simply to load things in and out of storage. Not convenient at all.

The people who work there can be rather rude just before closing time. I realize it is their job to make sure everybody is out at closing, but a big place like this might consider offering "24 hr access" "short term" options to accommodate customers with different needs. That's why I gave it this rating.

alexa H.

A American self storage at 20 south calle Cesar Chavez is single handedly the worst self storage facility in Santa Barbara I wouldn't ever recommend this place if it was the last place. Not only do they have terrible employees that are more then rude but are only out to screw anyone comes in there as well as unaffordable prices and hidden fees. Absolutely worse place

Matthew P.

Very friendly and professional crew! Well kept building! Staff is willing to find the unit that best meets your needs. Long time tenant over 5 years and still having a great experience!

Gavin C.

Used them multiple times. Always nice, clean, and reasonably priced. The crew that works there does a great job keeping it so.

Cheryl S.

Highly recommend. New arrival to CA. Val was friendly, quick and efficient. The facility is clean, easily accessible and secure.

Tristan S.

Excellent facility and staff. I called A-American Self Storage with very specific needs for storing an oversized tool on a tighter budget, and Leslie went above and beyond to help me get what I needed. I had called several other storage facilities earlier on stating the same needs, and they either said to visit the facility to measure out the doorways myself (essentially driving out to their locations for 30 seconds with a tape measure) for the tool, did not call back, or found out the prices promised over the phone actually had hidden charges or promotions weren't actually running even though I was told they were. Save yourself all the driving/trouble and go with A-American Self Storage.

Leslie called me back within the hour, had measured out all the door and pathways to the available locker and along with that, was able to accommodate my budget and give me a straight price before starting the paperwork. As I left the facility after signing, I had a few questions about payment, when payments could start, and if anything could be done to help with pricing. I received a surprise call back an hour later and Leslie had managed to accommodate every last detail of my budgeting needs.

Go here if you need to store anything, their facility is clean, and easily accessible and the staff is competent, helpful and kind.

Stella P.

Luis was very professional and pleasant
I would definitely hire him in a minute!

Iaroslav

The storage facility provides an excellent service with numerous thoughtful touches that make the overall experience truly pleasant. The only area for improvement would be to extend access hours to 7:00 AM, rather than the current 8:00 AM opening. I would also like to commend Lois Obispo, the storage manager, for his exceptional customer service and willingness to go the extra mile.