Amazon Go - Whittier, California

fizzfarm_fermentedfoods I.

I just came in leading with my curiosity, the girl in the entrance showed me how to get in between my app. It’s a convenience store where you can buy whatever you can find in a gas station, but they have some goodies, bowls, frozen food, sushi, poke bowls… I asked for the month sandwich Cuban, I customized it. Delicious bread meats and sauces $5 with a good coffee from the machine (espresso) self serving. I liked the experience, the sandwich was good. It is a place where you can pick your Amazon orders also. I’ll be back. Thanks all. New experience, some airports in Europe have these kind of stores where you can have what you want in a personalized-modern way.
World is changing and I like to move in the direction that keeps me up to our days 🙂

Steven E.

I’m not going to lie being a general expert. I went in there and had trouble with the app. After looking at all the items they had for refreshments I was a little bit, overwhelmed. I chose a coffee and some avocado toast, and personally, the avocado toast was delicious and the Guacamole they use was fresh five stars

Charles L.

The opening was hectic. Parking is very limited since it's meant to be a quick stop location. Inventory was mixed, some high demand items being out of stock (many of the sushi trays/boxes), while normal staples like sodas and chips were in stock. It's a great concept that is like a combination of 7-11/AM-PM, subway, and a mini froyo. My first experience with avocado toast, and they didn't toast it. So it was more avocado bread. Breakfast burrito was nice. And the grilled cheese was nicely done. I hope as they figure out who their target audience is and provide a better selection for that audience, and iron out some bugs in their system, I hope they will expand two more locations.

S. S.

I walk here on my lunch to pick up a couple of snacks maybe once a week. So far, food is good, pricing is high, and customer service is a hit or miss. It’s either really great and they’re engaging or they roll their eyes at you for asking a question. It’s a roll of the dice.

I noticed that each time I go, they are always out of stock with empty rows so make with that what you will but when items are in stock, it’s great quality.

Love the ease of the store, the quality of its products and the location - just wish the customer service was better and items were actually available. Even besides those issues, will probably come back searching for improvements.

UPDATE: Customer service and stock has improved greatly! The only thing is that the frozen yogurt machine is always unavailable which is unfortunate. Updated my rating to match.

Julie M.

It’s open!! Just a mile from home, this convenience store is certainly convenient. A small selection of personal hygiene items, OTC meds candy, soda, gum.
Deli counter with made to order items.
Love that you can scan your palm and enter. Once you make your selections you just leave! AND they have a liquor department off to the side!!

K C.

Amazon return now forces you to visit this store despite not being close to it at all. Drove 40 minutes, just for staff to tell me that the item cannot be returned in store, and that I need to contact support. Reached out to their online support while I was in the parking lot and they said that the store should accept my return with the QR code provided. Went in again just for the staff inside to say that the QR code that was emailed to me minutes ago cannot be processed and they cannot take my return. Do not bother coming to this store. The system between the store and the online shop is clearly not functional, and the staff in the store clearly do not want to help you resolve it in any way.

Andy G. (.

First time here and the associates were great pricing is very competitive to other connivence stores

Nomadic R.

Went in for the first time. I asked the guy working ",how donthey know" and he gave the company line "technology". I said, boo. He said there are lots of sensors and cameras, etc...

Well, I picked up a drink from one frige and decided on another flavor in the next case. So I put the first one back, then opened the door of the second and took that one. Must not be great technology bc it's very obvious I put the first one back and got a different one, yet I was charged for both.

Will not return. Too much anxiety, not enough answers. Seems like a great way to get hacked or somehow be charged for somebody else's "purchase" if the "high-tech" can't even distinguish my trade.

Lots of empty shelves. Gas stations have more.
I was expecting cool things like Japan has. Why not just put everything in vending machines? There are whole pizza vending machines and other cool dispensing items like that. This place didn't even have the advertised $1 warm cookies... and I thought prices would be cheaper being an Amazon but they weren't.

It's a one and done store. I don't see a reason to go back.