Aritzia - Walnut Creek, California

Aritzia is a popular ladies' clothes shop located at Address: 1265 Broadway Plaza, Walnut Creek, CA 94596, United States. The store can be contacted at Phone: 9259799079. For those who prefer online shopping, Aritzia's website is Website: aritzia.com.

Aritzia is known for its specialties in Ladies' Clothes Shop, Clothing Shop, Fashion accessories shop. The store offers a variety of on-site services, including In-store pick-up, In-store shopping, Delivery, Same-day delivery. The store is wheelchair-accessible, making it easy for everyone to shop. Aritzia accepts various payment methods such as Credit cards, Debit cards, NFC mobile payments.

One of the standout features of Aritzia is its wide selection of women's clothing. From casual wear to formal attire, Aritzia has something for everyone. The store is perfect for those looking for a Quick visit as the staff is known for being helpful and efficient.

According to Opinions: This company has 66 reviews on Google My Business. The average opinion is 4.1/5. This is a testament to the store's commitment to providing high-quality products and excellent customer service.

Reviews of Aritzia

macario aguilar jr

1/5

I was really looking forward to shopping at Aritzia and finding a great pair of pants, but my experience was deeply disappointing. As a gay man, I already felt judged and unwelcome while browsing their selection, but I still decided to try on and impulsively purchase a pair of pants.
Later, I realized the pants weren't the right fit and went back to do a return. Unfortunately, the manager at the counter was not helpful and refused to allow me to complete a full return. Instead, I was only offered store credit, which felt like a dismissive and frustrating resolution.
The entire experience from feeling judged while shopping to being denied a proper return made me feel unwelcome and unsupported as a customer. Aritzia needs to do better in creating an inclusive and accommodating shopping environment for everyone. I will not be returning after this experience.

Mary Howard

5/5

Didn’t go into the store because I don’t really shop here but I really love the decorations outside so free good rating. This is a very nice shopping area though so I recommend.

Diana Delrey

5/5

I think her name was Nena, she is so helpful….. thank you so much for being so patient with me I have body dysmorphia and she was so sweet and patient thank you ?

Allison Gates

5/5

Had a fantastic shopping experience here. Jasmine and the rest of the Aritzia team helped me find some great pieces to elevate my wardrobe for a new job. It was the most fun I've had shopping in a long time - made me remember why its actually more fun to go in person than to shop online! I love that this brand has stuff that ranges from casual to more formal but somehow it all kind of goes together. Even the shopping bags are cute. 10/10 retail experience 🙂

Michael Bandstra

1/5

The staff racially profiles shoppers and make everyone uncomfortable. The staff needs to be trained on racial bias.

Fernanda Romero

1/5

The Walnut Creek Aritzia has provided the absolute WORST customer service. I ordered two pieces that didn’t work out and needed to return. I had to drive 45 minutes to take care of and was treated very poorly. The majority of the staff is extremely rude and condescending. Unfortunately this isn’t the first time I’m treated this way. Friends and family have had similar experiences. It’s clearly a pattern and feels racially motived. I will not be coming back to this location.

Haley Sutton

5/5

My friend and I came into Aritzia and had an exceptional experience. Maddy helped us both decide which size super puff to get, as we were extremely indecisive. I also had so many other questions about other pieces I was interested in, and she was extremely knowledgable about how they fit, what they had in store, and other similar pieces. I will definitely be coming back to shop with her!

Dominica Roberts

2/5

Nice clothes, generally a bit overpriced. Staff are very clearly paid on commision and will say anything they have to in order to get a sale- even lying. Frustrated as I was interested in a garment that seemed to have a wrinkly texture- I asked the person helping me if that will come out with steaming (or if it was more like linen, which retains a slightly wrinkly look). She said yes it would come out totally smooth with steaming, and that she owned three of that item (implying she would definitely know). Well, I bought it, and the wrinkles don't come out whatsoever with steaming or even ironing the heck out of it. So... now I'm returning it. Waste of time. Also beware that they have a really strange return policy, which involves you HAVING to give your email address to them at the time of purchase- otherwise they claim they will be unable to process a return later. Totally bogus.