AV NWA - RadioShack Dealer - Siloam Springs, Arkansas

AV NWA - RadioShack Dealer: A Comprehensive Overview

For individuals seeking a reliable source for electronics, repair services, and home entertainment solutions, AV NWA - RadioShack Dealer presents a compelling option. Located at 151 US-412 #1/2 in Siloam Springs, Arkansas, this establishment offers a blend of classic RadioShack heritage and modern service capabilities. The phone number is 4795245617, and their website, avnwa.com, provides further details.

Specialties and Services Offered

AV NWA distinguishes itself through a diverse range of services catering to various customer needs. Primarily, they operate as an electronics store, stocking a selection of components, accessories, and consumer electronics. Beyond retail sales, the business provides specialized antenna service, addressing needs for television and radio reception. Recognizing the importance of technology in today’s world, they offer computer repair service to diagnose and resolve hardware and software issues. Furthermore, they specialize in home cinema installation, assisting customers in creating immersive entertainment experiences. Finally, they provide phone repair service, catering to common smartphone issues.

The establishment prides itself on offering a variety of convenient services to its clientele. These include delivery options, in-store pick-up, and in-store shopping. For those requiring immediate assistance, they provide on-site services, suggesting a commitment to customer convenience. Similarly, the availability of same-day delivery underscores their dedication to rapid service. Accessibility is a key consideration, with features like a wheelchair-accessible car park and wheelchair-accessible entrance ensuring inclusivity for all visitors. Additional services such as assembly service and general repair services enhance the value proposition. The business accepts a comprehensive range of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers. The store also offers ample free parking lot for ease of access.

Location and Contact Information

AV NWA - RadioShack Dealer is strategically situated at 151 US-412 #1/2, Siloam Springs, AR 72761. This location allows for convenient access for residents of Siloam Springs and surrounding areas. The store’s physical presence combined with the online resources on their website creates a multi-faceted approach to customer engagement. Potential customers can easily contact the business by calling 4795245617 or visiting their website at avnwa.com.

Customer Feedback and Observations

Based on publicly available reviews, AV NWA - RadioShack Dealer has received a generally positive reception, averaging a 4 out of 5 stars rating on Google My Business. While some customers appreciate the nostalgic feel of the store – referencing the familiar “Ding Ding” sound of a traditional RadioShack – others have expressed reservations regarding the store’s appearance, suggesting a need for a re-design. Some reviews mention instances of limited staffing, particularly during peak hours, leading to potential delays in service. However, the consistent praise for the electronics offered and the range of services provided indicates a core strength of the business. The store’s ability to offer solutions for various electronic devices and home entertainment systems is a significant draw. The fact that they also provide repair services is highly valued by many customers.

The experience of one customer highlights a potential area for improvement: a long wait time due to a staff member being occupied with a client. Despite this, the customer ultimately sought a charging cord and found a suitable solution. The overall sentiment suggests that while improvements in store aesthetics and staffing could enhance the customer experience, the core services and product offerings remain robust. The business’s commitment to offering both retail sales and repair services distinguishes it from purely online retailers.

Key Takeaways

AV NWA – RadioShack Dealer represents a local resource for electronics, repair, and home entertainment. While there are areas for potential refinement, the business’s established brand, diverse services, and convenient location position it as a viable option for customers in the Siloam Springs area. The store’s dedication to providing multiple payment options and accessibility features further contributes to a positive customer experience. With a focus on maintaining its core strengths and addressing areas of customer feedback, AV NWA – RadioShack Dealer can continue to serve the community effectively.

👍 Reviews of AV NWA - RadioShack Dealer

Bryce B.

3/5

Nice to see the old Radio Shack logo. Was in town visiting relatives and stopped by for an iPhone charging cord. Unfortunately we could not find what we were looking for and the only employee was with a client the entire time and did not engage or greet us. Ended up purchasing from Walmart. Store seemed somewhere cluttered and could use a makeover. Not like the old Radio Shack I remembered with the "Ding Ding" sound as you entered.

Melanie W.

1/5

If i could leave zero stars I would. November 23rd i placed an order for a laptop screen. I was told it would arrive by December 3rd. I paid $250 up front, they claimed since it was for a screen, they would need payment before they ordered it. It is now January 11th. I called a couple times over the last month and was told various things but the last call 2 weeks ago I was told the screen was in Texas. So I thought awesome It should be here soon! But nope. I called the store today and asked for a tracking number on the screen and he said he was busy and didn't have time to provide. I asked for a corporate number, he laughed and said they were independently owned. I asked for owner/manager info and he laughed and said Ill have a tech call you tomorrow, thank you and hung up on me. It feels like they stole my money. Oh and guess what....no refund on computer Items. Store credit only. Sounds a little suspicious to me too. Hopefully they make this right or this could be a legal issue.

Shannon F.

5/5

I am deeply saddened to hear Siloam is losing our local Radio Shack. Why? Because people shop online. I understand, I shop online also but so many times I needed something and if Radio Shack didn't have it in stock they would go out of their way to find it and order it for me. I read a couple of reviews that said no one would help them or they felt like they weren't important as customers. I say nothing could be further from the truth, at least in my MANY experiences shopping there. I don't know how many times I was in the store and another customer would walk in and he would either say "I'll be right with you" or if I wasn't in a rush I would tell him to go ahead and help them and I could wait. So many times people would come in after already buying something online and ask for advice on how to hook it up or use it. I bet you wouldn't like it if you were trying to run a business and people constantly did that to you! And when it comes to electronics it can be very hard and confusing trying to match an item. So after over 40 years in business we are losing the only truly electronic store in Siloam Springs. He tried... very hard.

Joseph C.

4/5

These people were pretty great. My grandson needed some of his electronics fixed, which here thought her knew what was willing, they fixed them and then explained to him what was actually won't. My grandson went there many times and every time they treated him with respect and didn't treat him like a kid. They taught him things about electronics. If I ever need something fixed or need things like solder this is the place I would go!

Sylvia E.

5/5

My family has done business with this store for many years now and have had excellent service within the store and at home when a service call was needed. We have been very please with the manager/owner and store attendant.

Brayston G.

5/5

Great, fast service! They had exactly what I needed for my work. Which was 120 resistors, with them being local and having them they kept our plant running today.

Tabitha T.

5/5

So impressed with this radio shack! The customer service was great. I’ve been traveling all summer and they made my stop so quick with fixing my phone screen. Thanks specifically to Ray!!!

Jose Y.

1/5

Sooo bad, steal parts from your phone and dont even give you your money back they want to add things everything there the price would go up just so bad please dont go there going somewhere in springdale or somewhere else that place bad bad bad!!!!