Cadillac Mountain Sports - Ellsworth, Maine

Cadillac Mountain Sports: A Comprehensive Overview

Cadillac Mountain Sports is a well-established sporting goods store located in Ellsworth, Maine. Situated at 32 High St, Ellsworth, ME 04605, the store offers a comprehensive selection of equipment and accessories catering to a wide range of outdoor activities and sports enthusiasts. Contact information includes a phone number at 2076677819 and a website at cadillacsports.com. The store prides itself on providing exceptional customer service and a curated inventory.

Specialties and Product Range

At its core, Cadillac Mountain Sports specializes in sporting goods, encompassing a diverse array of products. Customers can expect to find a robust selection of items related to:

* Outdoor Recreation: Camping gear, hiking equipment, fishing supplies, and hunting accessories.
* Water Sports: Kayaks, paddleboards, life jackets, and related safety equipment – as evidenced by a noted focus on kayak upgrades.
* Backpacking and Trekking: A notable selection of backpacks, trekking poles, and related clothing options, including a particularly well-received Osprey backpack.
* Cycling: Bikes, cycling apparel, and accessories for both road and mountain biking.
* Fitness & Training: Weights, resistance bands, and other fitness equipment.

Beyond these core categories, the store maintains a consistently impressive inventory, suggesting a dedication to meeting the varied needs of its clientele. The store’s commitment to offering a ‘great inventory’ is a recurring theme observed through customer feedback.

Convenience and Accessibility

Cadillac Mountain Sports prioritizes customer convenience with several features designed to enhance the shopping experience. In-store pick-up is available, streamlining the purchasing process for those who prefer to collect their orders directly. Delivery services are also offered, extending the store’s reach beyond its local vicinity. The store’s commitment to inclusivity is demonstrated by its wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all visitors can navigate the premises comfortably. The store’s design promotes a ‘quick visit’, recognizing the value of customers’ time.

Payment Options and Customer Feedback

Recognizing the demands of today’s consumers, Cadillac Mountain Sports accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. This flexibility ensures that customers can choose the method that best suits their preferences. The store’s Google My Business profile showcases 174 positive reviews, reflecting a strong reputation for customer satisfaction. The average opinion is a commendable 4.3/5, highlighting the store’s overall quality of service and product offerings.

Staff interactions are frequently praised. Specifically, accounts detail a highly knowledgeable and friendly sales associate named Caleb, who provided superb assistance with a recent kayak purchase, demonstrating a commitment to personalized service and expert advice. The store's staff consistently receive positive feedback, contributing to the positive customer experience. Furthermore, the staff’s reputation includes being ‘super friendly’ and providing ‘great selection of items’.

Additional Information

The website, cadillacsports.com, offers a more detailed overview of the store’s products and services, including current promotions and seasonal offerings. Customers can also find contact information and directions on the website.

Key Features Summary:

• Location: 32 High St, Ellsworth, ME 04605
• Phone: 2076677819
• Website: cadillacsports.com
• Specialties: Sporting Goods
• Payment Options: Credit Cards, Debit Cards, NFC Mobile Payments
• Accessibility: Wheelchair Accessible

👍 Reviews of Cadillac Mountain Sports

Jack M.

4/5

Have a great inventory. Sometimes it's difficult to get someone who works there to assist you.

They also have a great inventory of canine gear, everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.

Steve L.

5/5

My new Osprey backpack is just right. Price, and salesperson were great. A wonderful store.

Kelly L.

5/5

Super friendly staff and great selection of items!

Melinda B.

5/5

I walked into the store wanting to upgrade my kayak. Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.

David J.

5/5

This is a very nice store with a wide variety of high quality products. I was particularly impressed with the variety of running shoes that they had. I purchased a pair of Topo shoes (a brand I was not familiar with until I found them at this store). The shoes are awesome -- the best running shoes I've ever had. The salesman was very knowledgeable and helpful. He even invited me to purchase a couple of pairs so I could try them at home to make sure I got the right size. The return process was super easy.

The clothing options were extensive and high quality. I purchased a ExOfficio sweater, with the bug repellent fabric --a must have for summer in Maine, for my wife. She loves it!

Overall, this is a very nice store, with a lot of nice products and great staff! I highly recommend.

Rich T.

1/5

They say customer service is dead and when it comes to Cadillac Sports, they are right!
Went in today to pick up a much needed pair of new hiking boots. Walked in with 3-4 “sales people” standing around the front desk. I asked where the shoes were and was directed to the back left corner. Looked at a decent selection of shoes for 15 minutes wondering which over priced ones to buy and no one made it over or interacted with me at all. I was the ONLY person in the entire store and they knew I was the interested in shoes, which needed to be retrieved out back. Evidently they were too busy conversing at the front desk to be bothered to help the only customer in the store. On the way out, one piped up with “all set” to which I replied “yes, looks like all of you are too busy”
Not sure how they make any money with staff like this! Good luck if you go in. You’re on your own!!

Maria C. H.

5/5

My husband I and I went in recently looking for cross country skis and feeling pretty unsure where to begin. Nick was INCREDIBLY helpful and patient - really took the time to walk us through the options for skis, boots and poles. I would've given 5 stars simply for the experience we had in the store and the quality of customer service, but having used the skis a number of times now, we're also really thrilled with the skis we chose! They're just right for our purposes. Thank you! We'll be back.

LA R.

5/5

Extremely helpful and knowledgeable staff. Was able to purchase replacement hiking shoes and appropriate socks for healing a previously sprained ankle. Patient and kind. Also found great polarized sunglasses at a reasonable price, though they carry a number of high-end and designer models. Great Bar Harbor store.