Catalina By the Sea - Avalon, California

Catalina By the Sea is a souvenir store and gift shop located at Address: 405 Crescent Ave, Avalon, CA 90704. The store offers a variety of items that make perfect keepsakes or gifts for yourself or others. Whether you are looking for a reminder of your time on Catalina Island or a gift for someone back home, Catalina By the Sea has something for everyone.

One of the main advantages of this store is its Onsite services, Delivery, Same-day delivery. This means that even if you don't have time to browse the store in person, you can still get your hands on their unique and special items. Additionally, the store is Wheelchair accessible entrance, Quick visit, making it easy for everyone to stop by and shop.

Catalina By the Sea accepts various forms of payment, including Credit cards, Debit cards, NFC mobile payments, making it convenient for customers to make purchases. The store has also received 17 reviews on Google My Business. with an Average opinion: 2.8/5.

Other points of interest about the store include the variety of items they offer. From clothing and accessories to home decor and jewelry, Catalina By the Sea has a wide range of products to choose from. They also have a selection of Catalina Island-themed items, such as t-shirts, hats, and keychains, that make great souvenirs.

Reviews of Catalina By the Sea

Healthy NewLook

5/5

Good collection of souvenirs. The lady at the counter was very nice. The best thing about the place is they have a penny press which is rare to find these days.

Don E

4/5

A charming souvenir shop with welcoming customer service. I purchased a few items to take home. Unfortunately, they don't offer discounts for cruise passengers or military personnel.

Lo

1/5

Literally just walked out and couldn’t wait another minute to say how awful the customer service was from a particular employee. The older blonde lady helping us was sweet , the lady with dark short hair next her was incredibly unprofessional.
She YELLED across half the room at my Mom because she didn’t like that my Mom was trying on earrings. Even if it’s against policy , despite there being no signs , there were better ways to address the situation. She could have come up and told her she cannot try them on.
I quickly glanced at the reviews when we walked out and it seems like it’s a recurring issue.

frances s

1/5

i wish i could leave zero stars. the owner and his wife are absolutely wonderful people, but the sales associate they had working the counter when i came in was nothing short of atrocious. she was insanely disrespectful and discriminatory against me. as i was walking around, i knocked over a cheaply made shell accidentally. as i was bending over to grab it off the floor, she RAN over to me yelling “YOU PAY! YOU PAY!” she then took it from my hands and started ringing it out. it was like the best thing that’s ever happened in her sorry life. she’s been waiting for the day she’d be able to charge someone for breaking something by accident. after i paid for that overpriced crap, she was WATCHING ME as i walked around the store. i spent over $50 the day before in this same store, and had a wonderful conversation with the owners wife. im not going to break or steal this stuff, but apparently she thought i was going to. funny how im shopping there and she’s working there. i then asked to speak to the owner, and she told me he’s busy. i said id wait, and she gave me a snarky remark and told me i have to wait all day. i asked her to tell the owner a customer needs to speak with him, and had to remind her that it’s her job to handle customer complaints in a respectful manner, but she failed at that. i don’t know her name, but she was so disrespectful. i don’t understand how such a disgusting person can work in a store that is clearly cared for and valued by its owners. horrible customer service.

Bobbie Noppe

5/5

I love this shop! We shopped everywhere and this store had really cool stuff and great prices. We found souvenirs and they have a kids section. The ladies working there were a lot of fun too. Thanks for wrapping our things for travel - it all made it in one piece.

C M

1/5

The elderly lady with peppered hair was speaking about me in Spanish…not thinking I could understand? I responded in Spanish and left. Not idea customer service

Monica Rico

1/5

The cashier was so rude! As it was my turn to pay, she told me the minimum was 10 dollars. Since I had a 4 dollar item, I looked down to see the jewelry she had in the glass case to add it to my purchase. She rudely tapped the back of my head, as I was looking at jewelry, and pointed at the sign. Not only that, she didn’t even acknowledge me in a polite manner. REALLY BAD customer service!!!

Arsh

4/5

Cheapest souvenir shop in this area and had a good variety of things!