Chase Bank - West Jordan, Utah

Address: 7352 Plaza Center Dr, West Jordan, UT 84084, United States.
Phone: 8012806763.
Website: chase.com
Specialties: Bank, ATM.
Other points of interest: Wheelchair-accessible car park, Cash advance.
Opinions: This company has 66 reviews on Google My Business.
Average opinion: 2.4/5.

📌 Location of Chase Bank

Chase Bank 7352 Plaza Center Dr, West Jordan, UT 84084, United States

☎️8012806763

⏰ Open Hours of Chase Bank

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–2 pm
Sunday: Closed

Chase Bank â West Jordan Branch

For individuals and businesses seeking comprehensive banking solutions, Chase Bankâs West Jordan location, situated at Address: 7352 Plaza Center Dr, West Jordan, UT 84084, United States, offers a convenient and accessible service center. With a dedicated phone line at Phone: 8012806763 and a user-friendly website at Website: chase.com, prospective clients can easily access information and initiate their engagement. The West Jordan branch specializes in a wide array of financial services, catering to diverse needs.

Branch Services and Specialties

Chase Bankâs West Jordan branch primarily focuses on providing standard banking services. These include, but are not limited to:

Checking and Savings Accounts: A variety of account types are available to suit different financial goals and lifestyles.
Loans: Chase offers a range of loan products, including personal loans, auto loans, and mortgage options.
Credit Cards: A selection of credit cards with varying rewards and benefits is offered to enhance customers' financial management.
Investment Services: Access to investment advice and brokerage services is also available, helping clients to grow their wealth.
Mobile and Online Banking: Convenient access to accounts and services through Chaseâs mobile app and website.

The branch also features essential amenities like an ATM for convenient cash withdrawals and cash advances, ensuring accessibility for its clientele. Furthermore, the facility is designed with accessibility in mind, boasting a wheelchair-accessible car park, demonstrating a commitment to inclusivity.

Customer Feedback and Reputation

According to Google My Business, the Chase Bank â West Jordan branch currently has 66 reviews, providing a substantial amount of customer feedback. The average opinion score stands at 2.4 out of 5, indicating a mixed reception among its patrons. While some customers praise the staffâs helpfulness and efficient service, others have expressed concerns regarding long wait times and occasional issues with account management. Itâs important for potential customers to consider this feedback when evaluating the branchâs suitability for their needs. Customer service is a key area where Chase can potentially improve based on the feedback received.

Location and Accessibility Details

The branchâs location at 7352 Plaza Center Dr in West Jordan, Utah, offers convenient access for residents and businesses in the surrounding area. The address facilitates easy navigation and parking. The wheelchair-accessible car park significantly enhances accessibility for individuals with mobility limitations. The branchâs operating hours are generally Monday through Friday, 9:00 AM to 5:00 PM, and Saturday hours are limited. Itâs advisable to confirm the specific operating schedule with the branch directly.

Contact Information and Resources

To contact the Chase Bank â West Jordan branch, you can utilize the following resources:

Phone: 8012806763
Website: chase.com
Address: 7352 Plaza Center Dr, West Jordan, UT 84084, United States

The branchâs website provides a wealth of information regarding Chase Bank's products and services, as well as FAQs and contact details. Online banking allows customers to manage their accounts remotely, further enhancing convenience. The customer support team is available to assist with any inquiries or concerns.

Key Takeaways

Chase Bankâs West Jordan branch represents a valuable resource for individuals and businesses seeking a full-service bank. While customer feedback indicates areas for potential improvement, the branch offers convenient location, accessibility features, and a range of financial products. Prospective clients are encouraged to research the branchâs offerings and consider the customer reviews before establishing an account. The convenient location and accessible amenities make it a viable option for those in the West Jordan area.

👍 Reviews of Chase Bank

Maral

1/5

Today I went to this branch to get Some cash for my upcoming trip on Monday. I got there and cars were wrapped around the building, waiting to be helped. I couldn’t use the ATM because the amount I needed was more than what the ATM could offer. Even though there were cars lined up, the teller was happily chatting away with the customer in front of me and working at the pace of a snail. I got up to the window and they were pretending that there was no line and acting like nothing was wrong. I gave her all my information and yet she could not give me the cash and told me to go inside. I went inside and there wasn’t even bigger line. Decided to use the ATM inside because there was a higher limit. Got the cash and asked a lady behind the desk who was doing nothing to help me exchange them for newer bills because I would get a better exchange rate at the country I was visiting. She said it would be whatever the ATM gave me and that if I really wanted to exchange it, I would have to wait in line. I asked her if she had seen the line. She started laughing hysterically, Not sure what the joke was. This branch is a joke! If you value your time and want good service, do not visit here!!! 0 stars

Rachael L.

4/5

I feel like the staff is always kind to me and helpful. But the carpets need to be cleaned in there. It smells like dirty socks. To whom it may concern, please freshen up your branch. It really gets you as soon as you open the door.

A A.

1/5

I have had nothing but problems with Chase for the past year. I begged my mother to cancel her account before she passed away. Because this place is a joke! I couldn’t even deposit cash into her account. They didn’t care if she was immobile. They wouldn’t help her update her beneficiaries. While her other 4 banks did help her, over the phone or through video call.

I used to have Chase many many years ago. I canceled a long time ago because of their fees.

Well, Chase in the Glendale location helped me close my mother’s account after she passed away. I will rate their location after this because they were very understanding and helpful. That location told me that I will receive a small check that I can cash.
All I had to do was bring my mother’s death certificate. Well, I received a check I came back to Chase in West Jordan and they refused to cash my $19.00 check. I explained the situation, but because I didn’t have an account, they told me to go somewhere else.

Mountain America cashed my check. I DID NOT have an account with them. I provided a death certificate, there was no problem.

CHASE, DO BETTER!

Bruce R.

1/5

Every time I come to this location I’m always met with poor customer service. They can’t even be bothered to smile or say good morning. I’ll be closing my BUSINESS Chase account and moving it to MACU.

Jennifer B.

5/5

Great place to have Birthday Celebrations or just a fun night with the family young or older . Even as a Grandma I like to have fun too. And being able to jump around with my grandchildren or my children keeps you young

Ethanol S.

1/5

The guy forgot my card when giving back to me at the drive-through and I got a call two minutes later so I drove back and instead of apologizing or anything they just said I forgot my card and took him 10 minutes just to give it back to me

kiel T.

1/5

If I could do a zero I would. Several issues back to back where I just no longer can do business here. When any issue or concerns are voiced your pushed off to several different people. This was not just a one time thing. Several times over the year. The manager then will give you a number to call as apposed to solving any concerns you may have. You then spend 2 days on the phone to get anything resolved.

Every person gives me a different answer so does the customer care that they ask you to call.. They create a problem of distrust which shows up in how they handle things over and over again. I need to trust my financial group. I can no longer trust this branch. Constant difference answers that just cause more confusion and frustration

I have had several issues with card issues, loan info, currency, and just general needs that any bank should be able to give. The bankers are belittling and uncaring. They want you out of the office as soon as possible.

Honestly I have never been treated so poorly from a company that’s a client based organization.

If you need anything more than just a deposit and use of a debit card this is not the branch for you.

Explorer

5/5

Not sure why the bad reviews. I had a pleasant experience.