Children's Orchard Lake Forest, CA - Lake Forest, California

Jackie S.

I posted a review and I believe it was deleted because I don't see my review any longer. I sure hope that isn't the case. Basically, I had some clothes in storage here at our house that had been washed and were brand new looking as I never keep anything from my kids if it looks old. The clothes are older and I told the guy that when I called. Whoever this guy was that answer the phone was so rude. I didn't keep any clothes that looked out dated. And I explained that to him but he did not want to hear it. The clothes were very cute and very clean. Basically he told me they don't take "older" clothes and they wouldn't even look at them. I couldn't believe that he said that because I thought at least they would let me bring them in and take a look at them and then decide. But to decide without even seeing them was a little strange. I didn't mind that so much because I will donate the clothes somewhere else where they will be appreciated. But the one star review is because of how mean the guy was. When I asked him if he could at least tell me how donations worked payment wise he said "What does it matter because we're not taking your clothes" Wow! I was shocked to hear that answer. I was just curious and he basically wouldn't even tell me. My friend was also going to go there to take some clothes and I told her forget it just take them somewhere else!

Natalie

This was so darling. Cute clothes, great prices, and clean and organized.

Unfortunately, the clerk let me know they are closing this store in April. They are also no longer no longer buying for cash as a heads up.

Minette W.

My review is for the gentleman who answered the phone today. I had been referred to this store by someone on FB. So I called to ask some general questions. We quickly realized that the brands of clothing I was looking to re-sell wouldn’t be a good fit here. He did however refer me to another re-sell store in Newport Beach. He really didn’t need to do that, he could have just said sorry we don’t carry those brands here and that would be the end of the conversation. However he took time out of his day to talk to a stranger knowing it wasn’t doing anything towards his revenue. I appreciate your wonderful customer service!

Stacia M.

I brought in 4 bags of clothing, some with tags from Nordstroms, Bloomingdale’s and similar stores. The buyer without even looking said “I can only give you store credit”
Very rude. The reviews are right. I’m trying the Laguna Niguel store. I’ve heard much better things about them.

Terri K.

I took several different types of baby clothes to Children's Orchard and to my surprise, I got $75. In store credit. They have so many quality items, including new items for sale at a fraction of retail. Their toys are shrink wrapped for cleanliness n completion of the things that go together. Some resale shops have puzzles n games and infant toys laying loose on the shelves. Most of the time pieces are missing..

Lawrence S.

This is an awesome store. We have bought so many clothes here over the years. It is always very neat and organized so you can find your child's size quickly. We have found so many exceptional and enriching books here: some of our most favorite. The owner is very helpful and friendly.

Haley H.

It saddens me to say I will never return here. I really liked this store, they have great second hand children clothes, toys and more! Kept in good condition and for reasonable prices. HOWEVER, the past two times I have visited, the women staff have been extremely rude. To the point where I had wanted a specific item going there, and left without it, not because they didn't have it but because I felt so uncomfortable that I left.

Anyway, I do like this place, and I hope it continues to do well, but as long as the current staff is employed there, it seems to me that they will be turning away good business. 👎

Becky C.

Mixed opinion here. I love the idea of buying and selling used children's toys and clothes but I've had bad experiences. Whenever I buy, I find they are very friendly and helpful.

However, every time I have tried to sell anything, they were rude, brusque, and barely gave me the time of day. Last time I went in, the guy wouldn't even meet my eye and told me that they didn't buy things on Sundays, even though nothing on their website or signs sign so. I felt very insulted with how he treated me considering I didn't even say a word to him. He just took one look at me with a baby in one arm and two bags in the other, which by the way was very hard to juggle, and pretty much kicked me out.

There were only two other customers in the store and one was still browsing, so he wasn't busy at all. Very upset at his rudeness. Unfortunate for him because I had several brand new toys with me, tags and wrapping still on, I was willing to sell for very cheap.