Chrome Hearts - Malibu, California

Address: 3835 Cross Creek Rd #1A, Malibu, CA 90265.
Phone: 04565533.
Website: chromehearts.com
Specialties: Jewelry store, Clothing store, Fashion accessories store, Sunglasses store.
Other points of interest: Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 57 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Chrome Hearts

☎️04565533

⏰ Open Hours of Chrome Hearts

Monday: 11 AM–6 PM
Tuesday: 11 AM–6 PM
Wednesday: 11 AM–6 PM
Thursday: 11 AM–6 PM
Friday: 11 AM–6 PM
Saturday: 11 AM–6 PM
Sunday: 12–5 PM

Chrome Hearts: A Premier Jewelry and Fashion Store

Chrome Hearts is a renowned jewelry and fashion store specializing in clothing, fashion accessories, and sunglasses. Located at Address: 3835 Cross Creek Rd #1A, Malibu, CA 90265, this store offers a unique shopping experience with its specialties and onsite services.

Specialties and Services

Chrome Hearts is known for its high-quality jewelry, clothing, fashion accessories, and sunglasses. The store offers delivery, same-day delivery, and is wheelchair accessible with an entrance and parking lot. Customers can enjoy a quick visit, and the store accepts credit cards, debit cards, and NFC mobile payments.

Location and Opinions

Chrome Hearts' Malibu location may have limited selection compared to its other locations in Vegas, Honolulu, Miami, Tokyo, and Hollywood. However, customers have praised the store's cool location and friendly staff. Some customers have had issues with the store's transaction process and repair services, which took longer and cost more than expected. Nonetheless, the store has an average opinion of 3.8/5 based on 57 reviews on Google My Business.

Recommendation

If you are looking for a unique jewelry and fashion store with high-quality products and services, Chrome Hearts is the place to go. While the Malibu location may have limited selection, the store's cool location, friendly staff, and onsite services make up for it. We recommend visiting the store's website at chromehearts.com for more information on the store's products and services.

👍 Reviews of Chrome Hearts

T

3/5

Was in the middle of putting an order in for denim and a belt buckle and a random employee stepped in a shut the transaction down. Got some glasses repaired as well but that took months and about 3x the cost the associate said it would be.

Cool location but very limited selection. Typical but unimpressive. Vegas, Honolulu, Miami, Tokyo and Hollywood locations are much better with selection.

Zachary Bosman

5/5

I don't know why there are so many low reviews about the employees. When I went in February, the employees were approachable and helpful. Aside from having to wait 20 minutes, the experience was pretty good. Got 2 shirts from their selection.

Omar Said

1/5

The establishment has potential, but it could greatly benefit from a touch of luxury in its presentation. Currently, it has the ambiance of a vintage thrift store, with a selection that primarily consists of older, pre-owned items. Enhancing the decor and overall aesthetic could elevate the customer experience and better reflect the quality of the products offered. They actually don’t have anything too. Lack of options.

Alyssa Detterman

1/5

Had a terrible experience with Kenneth Berling Orozco. I previously met him awhile ago and got his card. I tried to email him multiple times while I was abroad trying to order a ring, and he responded once and fell off the face of the earth after. When I was finally able to go in store, I met Kenny and he was incredibly unhelpful and unknowledgeable about the company procedures. I asked him to help me find a ring and he essentially threw his hands up and told me to do all the work myself. He insinuated I was an impatient brat because they didn’t have what I wanted in stock and I had to wait for craftsmanship like he did with his multiple chrome heart accessories. Went to the LA store the next week, everyone was INFINITELY more helpful than Kenny was. If you see him, ask for another associate.

Maximilien Simon

1/5

The security guy step on my feet and told called me stupid, I spent so much money on this brand. This location is run down. My pregnant wife and me had to wait in the corner. Which I understand then the security guy step on my feet and tell me I told you to wait over there. Is that a joke ?

I hope upper management see this review. What a stupid and disrespectful worker. Please please please get him fire.

Damian H

2/5

Okay store, only of you are a big CH fan.
i went on a weekday, so no wait, stock is limited.

expect no customer service, employees were too busy chatting and judging you then helping.

Derek Carboni

1/5

Literally had no SS jewelry. I called drove 1.5 hours, visiting from 2k miles away. The employee was nice, but said he has “nothing to offer” and suggested flying to Aspen or NYC this week (huh). Unless you’re local, don’t go. Even if you call they may not have anything that they said they do.

Preston Bloskas

5/5

Katy and her team are some of the nicest folks I’ve met - so helpful and very knowledgeable about the brand!