Coast Hardware Store - Fort Bragg, CA | Mendocino County - Fort Bragg, California

Marc A. T.

Living in a small town should provide us a chance to get better service as we are always bound to run into each other AND word of mouth spreads fast. I am not going to name and names AND I would have pondered speaking to the manager if I didn’t overhear his conversation with the employee. We have four hardware/home improvement stores in town and today I visited two looking for this little part. The first had all the staff sitting and looking apathetic. I was barely acknowledged, asked where bulbs were and I was greeted with a response that reminded me of when my kids were teenagers and they huffed and rolled their eyes. Then when I returned empty handed and asked if it could be ordered 😳, I got that x💯. After listening to the conversation with the boss I knew what was to come, started to get 🐸 but thought it just isn’t worth it. I wonder if customer service is 💀.

I know life is very tough now. Prices are high, wages are low and we are greeted daily with more 🐂 🌽 designed to divided us and keep us agitated. Having to work under these conditions tests the best of us, we should remember it doesn’t take any more effort to be kind and we are the ambassadors for our businesses. How would you want your employees to be if you were the owner or manager?

bug

Prices seem to be misleading. Got a brita filter today, was marked $13.99 on the shelf, but was $28.99 at check out. (Single filters are only like.. $8 at home depot). My partner also mentioned that they got a roll of tape that was marked at $10 on the shelf, but came out to $17 at check out. The store has a good selection of items and is a good spot to get a hunting or fishing license, but if I'm risking paying 2-3 times more than the marked price on the shelf than I'm not sure that's worth risking.

Dennis H.

What ever you do, don't ask if this is the last Radio Shack standing, you will get your head chopped off. Very rude young man behind the counter. He needs a Snicker bar.

Doua M.

Great store to visit and buy supplies. They have new stuffs like iPhone 11 cases and also things from the past like PS2 adapters and cordless landline phones. The employees here are very friendly and helpful.

anna M.

We were here to get some fishing stuff and we asked for the box to be unlocked and the bigger guy straight up said no. He was standing talking to one of his friends talking about their driving or something and instead of saying one second or we'll be right with you he just said no and continued talking to his friend. We asked the other guy to help us and he helped as soon as he was done with what he was doing. The guy who was rude came back up to us and said "Do you want help now" and we just said no the other guy is helping us and he was saying how he was just being sarcastic and how he was in the middle in the conversation with his friend. His tone when he said no was in no way a sarcastic tone.

Heather O.

I rarely go to radio shack true value and today I was reminded of why. I went in to purchase a toaster oven. I walk through the front door and a younger gentleman is sitting at the register. No greeting. I say hello and ask him where I might find a toaster oven. He goes quiet a minute and then says “isle 19 if we have any” and then goes back to staring at the computer screen. I go to isle 19 and they have one overpriced toaster oven. I walk back by the register he’s still staring at the computer sitting in the chair I walk out the door without a thank you, did you find what you’re looking for?, or have a nice day.

Kj F.

Worst radio shack I've ever been too. Can't even return something that doesn't work because they're too far up their own assess. Also just trash selection and very rude associates

Athena H.

As soon as I stepped into the store a young man with light hair and a beard asked if he could help me find something. Thats what I like! He walked me to the aisle and told me there were options and mentioned there were other similar suggestions in another part of the store. Thats the kind of engaging service I look for in this kind of store. I ended up buying a couple extra things that weren't on my list, including a drink. What a great place to buy a gift! Thank you for excellent customer service! 😁