Crescent Baths & Kitchens - State College - State College, Pennsylvania

Crescent Baths & Kitchens - State College: A Comprehensive Resource

Crescent Baths & Kitchens, located at 2610 Carolean Industrial Dr, State College, PA 16801, stands as a reputable provider of comprehensive plumbing and remodeling services. With a dedicated phone line at 8142342284 and an informative website at crescent-supply.com, the company caters to both residential and commercial clients seeking quality supplies and expert assistance. They specialize in a wide array of services, effectively functioning as a one-stop shop for all things related to plumbing supply, bathroom remodeling, and kitchen remodeling.

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Services Offered

Crescent Baths & Kitchens distinguishes itself through its multifaceted approach to home improvement. Their core competencies include:

• Plumbing Supply Store: They maintain an extensive inventory of plumbing fixtures, fittings, and accessories, ensuring customers have access to the necessary components for their projects.
• Bathroom Remodeler: The company offers complete bathroom remodeling services, from initial design consultations to final installation, with a focus on creating functional and aesthetically pleasing spaces.
• Kitchen Remodeler: Similarly, Crescent provides comprehensive kitchen remodeling services, assisting clients in transforming their kitchens into efficient and stylish areas.
• Kitchen Supply Store: Beyond remodeling, they also operate as a supply store for kitchens, offering a diverse selection of appliances, cabinetry, and related materials.

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Key Features and Amenities

Crescent Baths & Kitchens prioritizes customer convenience and satisfaction. Notable features include:

• Delivery: They offer delivery services for purchased supplies, streamlining the procurement process for customers.
• Wheelchair-Accessible Car Park: Recognizing the importance of accessibility, the facility provides a wheelchair-accessible parking area.
• Wheelchair-Accessible Entrance: A wheelchair-accessible entrance ensures that individuals with mobility limitations can easily access the store and its services.
• Service Guarantee: Demonstrating confidence in their workmanship, Crescent Baths & Kitchens provides a service guarantee, providing peace of mind to their clientele.
• Credit Cards: The company accepts major credit cards, facilitating seamless transactions for customers.

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Customer Feedback and Reputation

Based on online reviews, Crescent Baths & Kitchens has garnered a generally positive reputation. The company currently holds 12 reviews on Google My Business, with an average opinion of 4.3/5. These reviews consistently highlight the company’s responsiveness, expertise, and commitment to customer service. For example, one customer recounted a situation where they were struggling to source a specific, older faucet hose, and the Crescent team proactively contacted Moen to secure a replacement within a remarkably short timeframe. This illustrates their willingness to go above and beyond to meet customer needs. The emphasis on proactive problem-solving and personalized attention appears to be a recurring theme in customer feedback. It’s evident that Crescent values building relationships with its clients, demonstrating a dedication to ensuring a positive experience.

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Contact Information and Location

Address: 2610 Carolean Industrial Dr, State College, PA 16801, United States
Phone: 8142342284
Website: crescent-supply.com

Crescent Baths & Kitchens’ strategic location in State College allows them to efficiently serve the local community. Their commitment to accessibility – through both physical and service features – further enhances their appeal to a broad range of customers. The company’s dedication to providing prompt solutions, as evidenced by the anecdote regarding the rare faucet hose, suggests a customer-centric approach that distinguishes them within the plumbing and remodeling industry.

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"summary": "Crescent Baths & Kitchens is a State College-based plumbing and remodeling supply store and service provider, known for its responsiveness, accessibility, and commitment to customer satisfaction, with an average customer rating of 4.3/5.",
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👍 Reviews of Crescent Baths & Kitchens - State College

Steve R.

5/5

I was looking for a replacement faucet hose and was striking out everywhere. The folks at Crescent weren’t familiar with it (it’s old and obscure) got on the phone with Moen through their Pro line (consumer line had a days long wait to talk to someone) and got a replacement ordered for me within 10 minutes and that was my first time interacting with them. Extremely helpful! I’m not their customer (yet) but I thought I’d leave a good review at least. Thanks again!

Brian K.

1/5

I am looking to remodel a bathroom and a kitchen so I visited their location in State College only to discover a tiny showroom and an unpleasant staff. I was stunned as I got a definite sense that the staff were dismissive as if I were unworthy of their fancy toilet showroom. I inquired about a few items from a fellow who wasn’t particularly personable or particularly interested in helping me. I nonetheless continued to browse and had additional questions but I suddenly found myself alone even though there were 3 staff members on duty when I entered. I persevered and waited roughly 15 minutes for someone to emerge from the back room but then decided they obviously didn’t need my business and left. I was still interested in an item I saw so a few days later I visited their website and emailed them for additional information. That email was sent two weeks ago. No reply. I’ll take my business elsewhere. I suggest you do the same.

John W.

1/5

I was looking for a replacement part for a toilet that they are the local distributor for and they had no interest in helping me. Furthermore they did not seem to be familiar with the product line. I was not impressed. It seems to me that they are more concerned about selling new product than supporting existing customers.

Richard S.

5/5

Small but nicely done showroom. Excellent Saleslady. Very friendly. Have good information and wasn't pushy. Overall great stop looking for bathroom fixtures.

Michael C.

5/5

High quality. Nice show room. Way different than a big box store. Good service too.

Greg S.

5/5

Becky was very helpful and we will be going back to purchase other things.

R. S. C.

5/5

Very helpful

Pam J.

5/5