Cricket Wireless Authorized Retailer - Menlo Park, California

Okay, here’s a detailed description of the Cricket Wireless Authorized Retailer located at 3227 Middlefield Rd, Menlo Park, CA 94025, designed to be a helpful and informative resource:

Cricket Wireless Authorized Retailer: A Comprehensive Overview

For individuals seeking a reliable and convenient source for their mobile phone needs, the Cricket Wireless Authorized Retailer in Menlo Park, California, stands as an excellent choice. This establishment, situated at 3227 Middlefield Rd, provides a dedicated space for customers to explore Cricket Wireless’s range of devices, plans, and services. The store is committed to delivering a superior customer experience, evident in its focus on in-store shopping and a variety of logistical conveniences.

Location and Contact Information

The location’s address is 3227 Middlefield Rd, Menlo Park, CA 94025, United States. Potential customers can easily reach the store by contacting them directly at 650-995-7043. A convenient way to explore their offerings and store hours is via their official website: cricketwireless.com. This website also allows for easy access to store location details and frequently asked questions.

Specialties and Services

The store’s primary specialty is, as its name suggests, a dedicated Mobile Phone Shop. However, the services offered extend beyond simply selling devices. Customers can expect assistance with plan selection, device activation, troubleshooting, and general support. The retailer prides itself on providing attentive service and tailored solutions to meet individual customer needs.

Points of Interest & Accessibility

The Cricket Wireless Retailer in Menlo Park offers several features designed to enhance the customer journey. Delivery services are available, and for those seeking ultimate convenience, same-day delivery is often possible. Furthermore, the store is committed to accessibility, featuring a wheelchair-accessible car park and wheelchair-accessible entrance. It's a quick visit location, making it easy to pop in and out. Payment options are also flexible, accepting a wide range of credit cards, debit cards, and modern NFC mobile payments.

Customer Feedback & Reputation

The store boasts a strong reputation, reflected in its 158 reviews on Google My Business. The average customer rating is a commendable 4.4/5, suggesting a consistently positive experience. Customer testimonials highlight the helpfulness and patience of staff members, particularly emphasizing the value of dedicated sales representatives like Jakelin, who consistently receive praise for their problem-solving skills and ability to create a smooth, positive experience for customers and their families. The overall sentiment indicates a commitment to customer satisfaction and a welcoming environment.

Final Recommendation

For anyone looking for a dependable Cricket Wireless experience, we strongly recommend visiting the Authorized Retailer at 3227 Middlefield Rd, Menlo Park. To explore their current promotions, device availability, and detailed service offerings, we encourage you to visit their website: cricketwireless.com. Contacting the store directly at 650-995-7043 will also enable you to schedule an appointment or inquire about specific needs.

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👍 Reviews of Cricket Wireless Authorized Retailer

Alfredo G.

5/5

Jakelin is a great sales representative. Very patient and understanding. She helped us resolve all our problems today. Highly recommend this cricket store.

Ignacio L.

5/5

Thank you jakelin such a great experience With my wife to get such a great job donde by you Will be coming back soon with all my leyva familia ♡¡!

Casaundra P.

1/5

My son's phone stopped charging so I stopped by to see how much a replacement would be. The same exact phone he has was $69.99. But the girl said the total would come out to $150. That's more than double the price! I asked why and she said taxes, upgrade fee (I don't consider it an upgrade because it's the same exact phone), connection fee and accessories. I asked what accessories and she said it comes with a case. I asked about if I don't want the case and she said it comes with it and I would have to pay for it. I just don't like being forced to pay for things that I don't want and paying a ton of outrageous fees that end up costing more than the phone itself. I'm going to try getting it fixed instead.

Lovepreet J.

5/5

Allison is so amazing! she helped me out with my phone and all the questions I had. I would recommend everyone check out this cricket!

Mike G.

5/5

Absolutely amazing customer service from Allison. She went above and beyond and was more than willing to go the extra 'smile'. Thank you!!!

Yang W.

1/5

The staff there are very very slow. I went their with my friends to open an account for her in Sunday afternoon . We were in the 2nd place in the line, but ended up with waited there for over 1 hour - the staff let another family cut in the line(who are basically doing the same thing with us, opening account) and asked us to come back tomorrow without any explanation.

Gustavo L.

5/5

I walked in to cricket, there was great customer service with the ladies that work there. They were so friendly and very helpful especially Daniella. Would recommend

Gustavo M.

2/5

Employees don't know what they are doing, most of the time they hardly know how to handle some technical problems and that's very frustrating from Us as customers , they have to be better trained.