Deja Vu Resale - Upland, California

Tiffani M.

Tried to sell her a few items a couple times, she acts like she never has time as if she’s too busy to do what her business says “consign items”. She’s rude and not personable. Always talks about how busy she is, which is unprofessional- get an assistant if you’re “so busy”.

She responded with saying I didn’t have an appointment- but setting an appointment with her is impossible because she keeps saying how busy she is. Do yourself a favor and sell to Fashionphile you’ll get more money back and and a smooth fast transaction, no appointments necessary;)

Patti L.

Checking in I see Norma is still ripping people off like she did me. Several jewelry pieces I never saw any money for. All sold in the first three weeks, but she claims she didn't have her records. She refused to do any on line communication, I guess so she wouldn't leave a trail. I'm still sitting on the worthless "contract" she gave me. Sorry, but this gal is a thief.

alisa W.

The shop owner is one of the most personable and kind hearted individuals that I have ever met. There’s something for everyone in the store. I bought a dragonfly necklace that I love dearly. Kathleen has a wonderful Eye for things boutique and grate. I highly recommend this store to anyone who is visiting Puerto Vallarta or who may live there.

pat N.

I'm recently widowed and was referred to Norma Jean by a 2nd had store in Covina & OMG, she is a very honest, caring business owner and made me feel welcome at her store. she took the time to go thru many items (so far twice) and in detail explain things to me. I did my research b4 going in and she was spot on !!!!. I will be going back soon with more high end items she has already made a deal on, so I cant understand ANY negative feedback, I've seen her with her customers and she gives them all her attention ......thanx again Patrick

GLORIA E.

I really like this store because it feels like shopping in a regular store. Everything is so neat and very much organized in categories! I loved it! I found some great stuff for my doggies there too.

Dr. T. E.

From time to time, I've been coming to Deja Vu Resale store for over 10+ years and recently visited as needed a long blue skirt. They had it! The owner has always been friendly and helpful. Love the clothing line, shoes, purses and more. Excellent quality always! Love this store. It's a keeper.

Sofia I. F.

I have adored this shop for about two years, and the merchandise selection never fails to amaze me! The clothing and accessories are beautiful vintage, luxury, and statement pieces. The prices are fair, and the overall atmosphere is friendly, joyful, and all-around remarkable. You will always find new and dazzling items on the floor. Definitely one of my all-time favorite places to shop!

Lisa M.

I had quite a few things on consignment here, with a good amount of jewelry included. I had made a specific requirement that was written on my contract, that all the jewelry that did not sell by the allotted date, would be returned to me. When that date came, I specifically asked if I needed to come and pick up my things or was it ok to leave them and continue to sell and was told it's ok to leave and sell more. I checked back several times, continuing to leave items to be sold. One day as I drove past the store, it was gone! All closed up! No notice to me, as a customer with merchandise in the store. I luckily found the store had moved to another location and when I asked about my items, the girl said I should pick my things up. When I went to pick everything up, I was told my things were to old to be in the computer, we would just have to look around for the items. Right! Good luck trying to find everything that was mine - all gold chains look alike! I found a few items that I recognized but it would take hours of searching every tiny tag for my number. The owner offered me a piece of jewelry (since most of my things had apparently grown legs and walked off). She should have taken my inventory list and found and returned all items- or - add up the costs that was on the list and pay me that amount..... instead, I left the store in disbelief that a customers items had basically been stolen, even with the guarantee written on the contract. I still have my copy of the inventory list, should the owner wish to make this right.