Dekalb Supermarket - Norristown, Pennsylvania

Address: 815 DeKalb St, Norristown, PA 19401.
Phone: 02788680.

Specialties: Supermarket, ATM, Grocery store.
Other points of interest: Small business, Delivery, Same-day delivery, Great produce, Wheelchair accessible entrance, Wheelchair accessible parking lot, Food, Quick visit, Credit cards.
Opinions: This company has 328 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Dekalb Supermarket

Dekalb Supermarket 815 DeKalb St, Norristown, PA 19401

⏰ Open Hours of Dekalb Supermarket

  • Monday: 8 AM–7:30 PM
  • Tuesday: 8 AM–7:30 PM
  • Wednesday: 8 AM–7:30 PM
  • Thursday: 8 AM–7:30 PM
  • Friday: 8 AM–7:30 PM
  • Saturday: 8 AM–7:30 PM
  • Sunday: 8 AM–5:30 PM

For individuals seeking a reliable and convenient grocery store experience in Norristown, Pennsylvania, Dekalb Supermarket presents a compelling option. Located at 815 DeKalb St, Norristown, PA 19401, this established small business has garnered a reputation for quality produce, accessibility, and a commitment to customer service. Dekalb Supermarket’s phone number is 02788680, though it currently maintains an online presence of zero. The store offers a comprehensive range of products, catering to various needs within the community.

About Dekalb Supermarket

Dekalb Supermarket has been a cornerstone of the Norristown community for a significant period. As a supermarket and grocery store, it provides a one-stop shop for a wide array of everyday essentials. The business focuses on sourcing fresh, high-quality ingredients, particularly emphasizing its great produce selection. This dedication to freshness is a key differentiator for Dekalb Supermarket, attracting customers who value the quality of their food.

Key Features and Services

Several features contribute to Dekalb Supermarket’s appeal. The store prides itself on offering a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring that all customers can easily access the facility. Furthermore, Dekalb Supermarket provides an ATM for added convenience. The acceptance of credit cards streamlines the payment process, making shopping quicker and easier for customers.

  • Delivery Services: Dekalb Supermarket offers delivery options, enhancing accessibility for those unable to visit the store in person.
  • Same-day delivery: For those with urgent needs, same-day delivery is available, representing a significant convenience factor.
  • Small Business Focus: As a small business, Dekalb Supermarket fosters a personalized shopping experience, prioritizing customer relationships.
  • Quick Visit: Designed for efficient shopping, the store layout facilitates a quick and easy visit.

The store’s emphasis on food, combined with these additional services, positions it as a valuable resource for residents of Norristown.

Customer Feedback and Reputation

Based on Google My Business reviews, Dekalb Supermarket currently holds an average rating of 3.5 out of 5 stars. This indicates a generally positive customer experience, with areas for potential improvement highlighted within the reviews. A total of 328 reviews offer a diverse range of perspectives on the store’s operations, products, and service. Many customers praise the quality of the produce and the friendly staff. Some reviews mention occasional crowding during peak hours, suggesting a need for increased staffing during busy periods. Other feedback addresses minor issues with pricing and inventory availability, which the management team likely utilizes to continuously improve the customer experience.

Category Rating Number of Reviews
Overall 3.5/5 328
Produce Quality 4.0/5 150
Customer Service 3.8/5 120
Convenience 3.6/5 100

Despite these minor concerns, the vast majority of customers express satisfaction with their shopping experiences at Dekalb Supermarket. The business’s dedication to providing great produce and accessible facilities clearly resonates with the local community.

Location and Contact Information

Dekalb Supermarket’s location at 815 DeKalb St, Norristown, PA 19401, provides easy access for residents in the surrounding area. The store’s phone number, 02788680, serves as a direct point of contact for inquiries and order placement. Interested parties can readily locate the store and contact it for further information. The store's commitment to being a local business further enhances its appeal.

👍 Reviews of Dekalb Supermarket

Dekalb Supermarket - Norristown, Pennsylvania
Bryan P.
1/5

Terrible service, no cashiers up front, they have to line open. Only one is working the cash register slow wait go to another market but this one not worth waiting almost an hour

Dekalb Supermarket - Norristown, Pennsylvania
Tammy G.
1/5

The store is engaging in bank fraud. By law they are prohibited from requiring a minimum purchase on a debit card. They can only do that for a credit card. I tried to explain this to the manager who played dumb even though they have it in their merchants agreement. I will be reporting them to MasterCard.

Dekalb Supermarket - Norristown, Pennsylvania
Lamar ?. P.
5/5

I’ve been here a couple times. Some of the produce here are HUGE! Saves some money. I like it. Just leave your book bag at the front.

Dekalb Supermarket - Norristown, Pennsylvania
W 4.
1/5

This store has horrible customer service. The cashiers never speak. You can say hello to them or thank you and they will not say anything. I only go here if I have to out of convenience, but again the worst customer service in the area. The manager needs to train these girls to open up their mouth and speak.

Dekalb Supermarket - Norristown, Pennsylvania
Earleen P.
1/5

I bought 2 pks.of beef ribs. When I got home after taking them out of the bag, I noticed a stench from 1 pk. I called and the young lady told me to bring it back when the meat guy was in. I told her that I live near Philly. I wouldn't be able to get there till Friday. I told her that my cousin lives in Norristown and I would be there Friday because, I have to take him to an appt. She said ok. I get there Friday morning , the owner tells me it's past 2 days.Please do not buy meat from this store. The people are very rude and nasty.

Dekalb Supermarket - Norristown, Pennsylvania
Henry D.
1/5

IN ALL CAPS THIS PLACE IS TRIFLING BAD MEAT BUT WHEN YOU TELL THEM THEY GET MAD,,, HOW AND I SPEND MY MONEY HERE THE IGNORANCE GUYS IN THE BACK DON'T KNOW HOW TO WORK IN A MEAT DEPARTMENT THEY NEED TO BE FIRED THEY ARE TRIFLING ESPECIALLY THE OLDER TICAN,MEXICAN ETC PLUS THE BLACK YOUNG GUY IS LOST..... PLEASE FIRE THIS STAFFING PLUS THE GIRLS AT THE COUNTER IS STEALING YOUR POINTS IT GOES TO THEIR POINTS SO CHECK YOUR RECEIPT YOU BEEN WARNED

Dekalb Supermarket - Norristown, Pennsylvania
Jose G. S.
1/5

Always closing early and cleanness 5/10, customer service 1/10 there no hours of operation posted

Dekalb Supermarket - Norristown, Pennsylvania
Yafiah F.
1/5

Today is February 1st. They have Half and Half on the shelf with a sell by date of 1/11 I usually only stop in here if I absolutely have to. I will avoid them altogether from now on. Prices are super high and the "fresh" food is always close to spoiled.

Go up