DHL Express Gateway (no shipping services available) - Los Angeles, California

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5791 W Imperial Hwy, Los Angeles, CA 90045, United States.
Phone: 8002255345.
Website: dhl-usa.com
Specialties: Shipping and mailing service, Courier service, Logistics service.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 155 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) 5791 W Imperial Hwy, Los Angeles, CA 90045, United States

☎️8002255345

DHL Express Gateway: Comprehensive Guide to Services, Location, and Customer Experiences

Nestled at 5791 W Imperial Hwy, Los Angeles, CA 90045, United States, DHL Express Gateway stands as a premier logistics and shipping provider, offering a wide array of services designed to streamline your shipping and supply chain management needs. This comprehensive guide delves into the main services, location and accessibility, unique characteristics, practical information, and customer reviews of this esteemed facility.

Main Services

International Shipping: DHL Express Gateway specializes in global shipping, offering express delivery to over 220 countries and territories worldwide.
Time-Definite Services: Choose from a range of time-definite options, including DHL Express Worldwide, DHL Express 9:00, DHL Express 10:30, and DHL Express 12:00, to suit your specific delivery needs.
Customs Clearance: The facility provides expert customs clearance services, ensuring your shipments clear customs efficiently and in compliance with international regulations.
Logistics Solutions: DHL Express Gateway offers tailored logistics solutions, including warehousing, distribution, and inventory management services to optimize your supply chain.
E-commerce Shipping: The facility caters to the growing e-commerce market, providing innovative shipping solutions for online retailers and marketplaces.
Trade Lane Specialists: DHL Express Gateway boasts dedicated teams specializing in specific trade lanes, ensuring expert handling and expedited shipping for your international shipments.

Location and Access

DHL Express Gateway is strategically located in the City of Commerce, near the intersection of the I-5 and I-710 freeways, providing easy access to major transportation networks. The facility is approximately 10 miles southeast of downtown Los Angeles and 15 miles from Los Angeles International Airport (LAX).

Nearby Neighborhoods: The facility is surrounded by neighborhoods such as East Los Angeles, Bell, and Commerce, offering convenient access for businesses and residents in the region.
Public Transportation: Several public transportation options are available nearby, including Metro Bus lines and the Commerce Casino/Citadel Station on the Metro Gold Line.
Parking: DHL Express Gateway offers ample parking space for customers, including a wheelchair-accessible car park.

Featured Characteristics

State-of-the-Art Facility: The facility is equipped with modern technology and infrastructure, ensuring efficient and secure handling of your shipments.
24/7 Operations: DHL Express Gateway operates around the clock, providing round-the-clock shipping and logistics services to meet your business needs.
Sustainability Initiatives: DHL Express is committed to sustainable business practices, offering eco-friendly shipping solutions and participating in various environmental initiatives.
Wheelchair Accessibility: The facility is wheelchair-accessible, with a dedicated entrance for customers with disabilities.

Practical Information

Address: 5791 W Imperial Hwy, Los Angeles, CA 90045, United States
Phone: 8002255345
Website: dhl-usa.com
Business Hours: Monday - Friday: 8:00 AM - 8:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: Closed

Customer Reviews and Positive Aspects

With an average rating of 3.8/5 from 155 Google My Business reviews, DHL Express Gateway has received predominantly positive feedback from its customers. Analyzing the reviews, several positive aspects emerge:

Clean and Modern Facility: Customers appreciate the up-to-date and clean environment, reflecting DHL's commitment to maintaining high-quality facilities.
Range of Services: Customers commend the variety of services offered, catering to diverse shipping and logistics needs.
Pleasant Atmosphere and Friendly Staff: Many customers highlight the welcoming atmosphere and helpful staff, contributing to positive customer experiences.
Efficient Processing: Several customers praise the quick and efficient handling of their shipments, ensuring timely delivery.

In conclusion, DHL Express Gateway at 5791 W Imperial Hwy, Los Angeles, CA 90045, United States, offers a comprehensive suite of shipping and logistics services, backed by a modern facility, convenient location, and a customer-focused approach. By leveraging DHL's global network and expertise, businesses of all sizes can streamline their supply chains and ensure reliable, timely delivery of their shipments.

👍 Reviews of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) - Los Angeles, California

willywill 4.

1/5

Garbage service, this is the fourth time that DHL has damage or loss. One of my packages, very disappointing.
package, has been at gateway for over a week. Just sitting there. My business is losing money.I need my supplies.
-5🌟.

Jordan V.

1/5

Shipped my package that came from Hong Kong back to Hong Kong and then had to ship it back to the US. Before that DHL shipped a PlayStation that they broke. DHL truly is the worst company for shipping packages of all time.

Joe M.

5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

Norio

1/5

I have also posted on Service Point Santa Ana, but please find the important luggage that was supposed to have arrived at Santa Ana from the LA Gateway but suddenly disappeared in a mysterious way!!!!!!! There must be only a limited number of employees who have had the opportunity to touch the luggage, Who did what and why is this situation happening? What your　need to do is to find the luggage

Rebecca V.

5/5

I had a very good experience. I was a bit nervous after reading so many one-star reviews, but so far so good. Eloy was very professional & helpful. If you're not used to shipping internationally, you might wait to seal up your package until you are there - there needs to be a copy of the invoice with the shipping label, and they can take care of that.

Some other reviewers commented on having to wait awhile and on difficulty parking. The parking area is large, but was also almost full. (It's a giant facility.) Still, I had no trouble finding spaces. And the customer service area does have just one employee. But I went on a Thursday at 11:30 and was the only customer there. I had to get a temperature check at the employee entrance first, and then I was able to take care of my package.

I can't comment yet on how the shipping will go; I just dropped off my package today.

Karin H.

1/5

I have 10 packages stuck at customs in LA Gateway (and 4 in Franklin Park, IL.) The two oldest were shipped on 30st June from Germany.
I have no food or prohibited items in the parcels. The invoice for the items is enclosed and I don't understand why the shipment is not cleared through customs and sent on to the recipient! Is there any customer service I can contact, please?

SanyaOdare

5/5

Contrary to what I read from someone who had visited previously, I realised that the place is open to personal shipping abroad and finding parking space wasn't difficult at all.

There was no long queue but it a very very very long time before i was attended to. I guess the processing is so daunting. However, I believe it can be improved on and become a lot faster.

Overall, it was a pleasant experience.

Paul O.

5/5

Outstanding team!!! I update my old 5 star review since even more outstanding experience happened last week. I was in a very big rush to send documents to Europe (Romania) and Eloy went the extra mile to take extra care of the package and guaranteed it will leave on immediate flight (even called me for forgetting my things in the DHL office when I left). He told me to monitor for possible earlier delivery than estimated, and surprisingly the package arrived very fast, two days earlier. That was of huge help for me since there were some legal documents expected right away.
I have no words to thank Eloy and the DHL team for the outstandingly professional, fast, easy (they took care of everything, typing address, envelope), friendly service. Thank you all !!!

Rudi L.

1/5

This is the worst gas station I've ever been to. This is the worst complete service. I went to the shawarma, in the shawarma, there aren't even any. It's impossible to wash, the water is cold, the staff is the worst. I don't recommend it to anyone.

Joe M.

5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

willywill 4.

1/5

Jordan V.

1/5

Norio

1/5