Diptyque Town and Country Village - Palo Alto, California

Address: 855 El Camino Real #34, Palo Alto, CA 94301, United States.
Phone: 6506657128.
Website: stores.diptyqueparis.com
Specialties: Perfume store, Candle shop, Gift shop.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Diptyque Town and Country Village

☎️6506657128

⏰ Open Hours of Diptyque Town and Country Village

Monday: 10 am–7 pm
Tuesday: 10 am–7 pm
Wednesday: 10 am–7 pm
Thursday: 10 am–7 pm
Friday: 10 am–7 pm
Saturday: 10 am–7 pm
Sunday: 11 am–5 pm

Discover Diptyque Town and Country Village

Nestled at

855 El Camino Real #34, Palo Alto, CA 94301, United States

, Diptyque Town and Country Village stands as a beacon for fragrance and candle aficionados. This charming outlet, reachable via 650-665-7128, offers a unique blend of luxury and convenience, catering to both gift-seekers and perfume enthusiasts. For those considering a visit or looking to place an order, the official website at stores.diptyqueparis.com is a treasure trove of information and products.

Key Features

- Specialties: As a perfume store, candle shop, and gift shop, Diptyque prides itself on its exquisite collection of high-quality scented candles and fragrances, perfect for any occasion.
- Additional Services: The store offers a range of conveniences including delivery, in-store pick-up, and in-store shopping. With options like same-day delivery and various payment methods such as credit/debit cards and NFC mobile payments, shopping at Diptyque has never been more accessible.
- Accessibility: Ensuring a comfortable shopping experience for everyone, the store is wheelchair-accessible, with a car park and entrance designed for ease of access.

Customer Insights

Based on 44 reviews on Google My Business, the average opinion of Diptyque Town and Country Village is a commendable 4.6/5. Customers often praise the staff for their knowledgeability and willingness to help find the perfect gift. The store's small yet beautifully decorated space, especially enhanced for the holiday season, adds to its charm. One review highlights the exceptional guidance provided on fragrances, making the shopping experience both enjoyable and enlightening.

Recommendations for Visitors

For anyone considering a visit to Diptyque Town and Country Village, here are some tips:
- Plan Ahead: Given the personalized service offered, it might be beneficial to call ahead or check online to ensure availability of items.
- Embrace the Experience: Whether you're looking for a luxury gift or treating yourself, the store's knowledgeable staff will enhance your visit with insightful recommendations.
- Take Advantage of Conveniences: Utilize their delivery and pick-up services to make shopping even more convenient.

Why Visit Diptyque

Diptyque Town and Country Village is not just a store; it's an experience. With a wide array of fragrances and candles, beautifully presented and accompanied by expert advice, it's the ideal destination for anyone in search of a special gift or a personal treat. The combination of luxury products, excellent customer service, and accessible location makes it a must-visit for anyone appreciating the finer things in life.

Don't wait to indulge in the exquisite offerings of Diptyque. Visit their official website to explore their collection and plan your next visit or online purchase today. Experience the elegance and sophistication that Diptyque has to offer, and perhaps discover that perfect gift or a delightful personal companion.

👍 Reviews of Diptyque Town and Country Village

Diptyque Town and Country Village - Palo Alto, California

Oliver P.

5/5

Mid Dec2024 Worldwide brand candle and fragrance store with this conveniently located outlet at T&C. We were looking for a gift for relatives and Veronica with the rest of her staff were able to assist us to make our choices spot on. The staff was very informative and accomodating and gave us a lot of insights during our visit.

I particularly appreciated the way they presented each scented candle and gave us guidance on the fragrances.

The store though small was wonderfully decorated especially for the holiday season.

Definitely a place to find a wonderful household or personal gift.

Angie L.

4/5

Great experience at this Diptyque. Service was friendly but not overbearing. The perfumes were mostly very well-mixed with the perfumers' intents coming through very clearly. I especially loved the Philosykos EDT and the L'eau des Hesperides EDT for this reason.

However, the location of the store is wrong on Google Maps — it's not next to Douce, it's in a different part of the plaza (in the area across from Jamba Juice). I wasted about 10 minutes looking for the store before I realized. It'd be best if they fixed this to avoid others having this problem.

Nicole M.

1/5

Poor customer service & attention was shown after I have asked for assistance on getting my birthday candle. After the retailer told me I had to buy something to get my birthday gift, he went behind the counter & no longer catered to me & didn't give me any attention.

I understand store versus online policy on gift purchases however, the instant change in his attitude showed how much he degraded me as a customer. I love Diptyque products and will no longer go to this location. The VALLEY FAIR store location catered to all my needs despite knowing if I was going to purchase an item or not.

Paul Z.

5/5

It’s a very cozy place. Assortment is just great. A lot of scents and candles. Very friendly stuff. They help to select whatever you want and explain you a lot about everything they have.

The only issue is that you might spend a lot of time there.

Tese B.

1/5

Worst service Diptyque store, if you are in the area go to Westfield Valley fair instead. I've been to Diptyque stores all over the world, Asia( Japan, HK, Taiwan, Korea), Europe ( London, Paris, Miliano) also Dubai, NYC & Beverly hills. I never had such unpleasant unfriendly service experience like this one. Please don’t waste your money here.

Nagashree B.

5/5

Great collection and more friendly customer service and happy to do the purchase

Jawharah A.

5/5

The collection in this store is nice and diverse, and the store clerk was really friendly and her recommendations were great, Sending our thanks to her!

Sophia M.

5/5

Popped in on a recent Saturday morning just to smell all the amazing fragrances. We were approached by two staff members who assisted us with general fragrance questions. After realizing we weren't really sure what type of fragrance we should purchase as a gift, we settled on their new Odor Removing Candle with basil, tomato leaf, and mint. It was the perfect entry point for anyone unsure about a person's fragrance preference, yet still had plenty of herbal notes to satisfy a candle enthusiast. Staff graciously selected a couple of fragrance samples and am loving them. Highly recommend the location for gifts for others and for yourself. Wonderful experience. Park, grab a coffee or a bite, and shop.