Express - Mission Viejo, California

Express Store in Mission Viejo

Located at 27000 Crown Valley Pkwy, Mission Viejo, CA 92691, Express is a top-rated clothing and fashion accessories store. With a phone number of 9493471299 and a website at stores.express.com, Express offers a wide range of products and services.

Specializing in clothing store, jeans shop, dress store, fashion accessories store, men's clothing store, outlet store, sunglasses store, t-shirt store, women's clothing store, and work clothes store, Express caters to a broad customer base. Other points of interest include in-store shopping, onsite services, delivery, wheelchair accessible entrance, and wheelchair accessible parking lot.

The store also offers men's and women's clothing, and allows for quick visits. Payments can be made using credit cards, debit cards, and NFC mobile payments. With an average opinion rating of 4.3/5, based on 47 reviews on Google My Business, Express in Mission Viejo is highly recommended.

One notable employee, Sherlin, has received praise for her friendliness, helpfulness, and excellent customer service skills. Her positive attitude and dedication to customer satisfaction have left a lasting impression on many customers.

👍 Reviews of Express

Tia H.

5/5

Sterlin was so friendly, very helpful and super, super nice. You guys should give her KUDOS. I love coming here because of her. Me, and 2 of my sister in laws love her so much.. SHERLIN keep up the good work!!!!

Ash C.

5/5

Caitlyn is by far one of the coolest and most awesome Express employees there is. I can't say enough good things about her.
Last Friday, I had a 1st date since divorce (basically 15 years), so needless to say, I'm wasn't sure what kind of styles women like now and what looks good. I'm 50, gen x, Miller's outpost, and such.
I told Caitlyn my situation, and not only did she help me with sizes, but she took the time to come by (she was busy) the changing rooms to tell me what was positive and negatives.
It was beyond helpful to know that the appearance part of the date was under control and confident.
I love the way my outfit looks and how the jeans feel and appear. Truly great styles and dedication to you Express. 5 stars for Caitlyn and how nice and helpful she was also. 10/10 all around! Thank you (and for those who care, the date was excellent!)

Betty B.

5/5

This review is more of an overall review of the company and not so much just this location…Their styles used to be way more classic wearables.  Great jeans, nice t-shirts, polos, etc.  I don’t know who’s in charge of their brand now, but it’s become “sexy professional”.  The issue is, I don’t think that’s really a thing.  I can’t wear see-through tops to work, I don’t know who has that luxury.  Lots of lace and silk and it’s like where do you expect me to wear this anyway?

daevrissa J.

1/5

I have always liked this store, but people who work there must have customer service skills. After all that's part of the job description. Just one chic in particular at the counter. Dude, at least smile, say hi and thank you. Geez

Rebecca C.

1/5

Terrible Customer Service and Management. I would give this store negative 5 stars if it were possible. I was waiting patiently for over 10 minutes and a salesperson chose to assist another customer who was not waiting in line. After ringing up that customer, she immediately walked away and came back later to assist another customer who was not in line. This is a form of discrimination and poor customer service skills. As a paying customer, the salesperson should have acknowledged my presence in line and assisted me prior to assisting the other customers. I approached the manager and informed her of sales associate’s lack of professionalism. The manager brushed it off like it was ”no big deal”. I purchased the items and left. However, I have decided to return all items. I will shop elsewhere worthy of my business. Express should provide all employees, especially management, proper training to ensure the best customer service. I will not be shopping here or their affiliates.

Pave T. W. E.

5/5

Great clothes and service! They really care about helping their customers and always good prices

Chad A.

1/5

Had such poor customer service and refused to help us and issue a refund for an online order.

Steven A.

5/5

Great variety of men's business casual shirts and pants.