Game X Change of Siloam Springs - Siloam Springs, Arkansas

Jeremy L. (.

Do not do business with this company. They sold me a $700 I phone15 that was supposed to be unlocked. The phone was still locked to a network I don't use. I tried to return or exchange the phone within 10 days and I was told They wouldn't do anything about the issue. The phone wasn't the item described that I purchased and they wouldn't give me the managers name. This is wrong and this business model is broken. Game exchange do you know what integrity and Merit are? Make this right and I will change my review please

b B.

Visiting from out of town and decided to stop on and see what they have. They have a pretty large selection of games, some tcg, and other items (plushies, shirts, etc).

Jackson was very helpful and I needed up buying a few packs of magic the gathering. Their prices on sealed are a little above market, but their singles are right at market price.

They had a sale sign on figures and various items. But it was very confusing and ultimately a small fraction of the items were actually on sale. The sale sign had been there for months and did not match the updated pricing. Besides the confusing sales, the experience overall was good.

Customer service 10/10. Sale signage 3/10.
I would visit here agian.

miranda M.

This place has been here since I was in 4th grade. I was visiting my Dad earlier this week and we came in to find some DVDs to watch while I was there. They have a GREAT selection. So many choices! Another really cool thing about this shop is that they have an awesome variety of energy drinks! I got several to take home as gifts for my friends! Very cool place (:

David B.

I paid premium price for twilight princess and was told on the phone condition was really good, except the cover art was completely trashed. It it also came in a ps2 case for no reason but that was an easy fix. However the art looks trashy all over from the get go and was told condition was really good on the phone. Makes me regret not buying it on ebay cause for the same price or less I should've got a mint copy.

Darkened J.

Okay changing the Gundam section is the final straw for me. Here I am- reviewing a game store because it's gotten so bad that corporate needs to get their crap together.

First, the employees are wonderful and are trying their best, they just don't seem to have any support from the owners. I've seen them get screamed at for things that didn't make sense and they aren't allowed to stand up for themselves.

I've been buying stuff and someone will walk right up and slap the NASTIEST box of junk on the counter that they still buy in (gross) apparently half of it is broken, because I've bought 3 broken controllers in a row. Horrible business practice. They also seem to buy in stuff that no one wants, like power tools? It's a gaming store! That's taking away floor space from your actual selling points. Why not look at the actual things that people are buying like DVD's and stop buying in the giant 80$ plushies that have been sitting there for like 3 years. Does no one in corporate have a business degree?

They used to take pride in the store and it was set up really nice, everything had a proper section, things were within reach, then they started doing stuff like placing stuff in unprofessional plastic bins inside the glass so you have to ask the employee to just look at a controller "It was a corporate decision". No gamer wants to interact with people!! We are introverts! I'd rather not buy the thing if I can't see it myself. "Yea, we can't do anything about it, it was a corporate decision". Now it's the Gundam section, it used to be perfectly organized buy grade and series. Now it's random so you can't fins anything and the boxes are stacked weird so it's harder to get to... Also there are less boxes in the front of the store this way? I mean sure I could ask the employees but if they are busy then I'm not going to bother them, once again ...introvert. When asked about the change..."It was a corporate decision".

They've never said anything bad, but the dejection in the employees eyes told me everything. Corporate you have employees who LOVE what they do and they are good at it. They are in the store everyday and know what we want, I've seen the same people there for the past like 3-5 years, just let them run the store. If you're worried about money then I GUARANTEE that you would see more income that way because what you are doing now is not working.

You all never have any discounts, or promotions! What's with that? You guys seem to have stuff that hasn't sold in years! Make fun cheep mystery boxes or something.

And no social media? You guys don't even have a billboard! Half my gaming friends didn't even know about this place and word of mouth only goes so far for antisocial gamers.

You're doing your employees dirty and you are doing your customers dirty and you are losing money this way.

Caiden L.

Friendly staff but horrible pricing I called up to get some items priced, turns out I spent more on a 8 disc set then you guys are willing to spend on a console. $30 cash for the console, controller, and cords is ridiculous, that's how much I had to spend on the last controller I bought from you guys

Anthony M.

Workers aren’t very knowledgeable on their products. I also was charged the wrong price for a game and got reimbursed store credit which didn’t make sense why I couldn’t get a return. They had a decent selection of items which is the only reason they get any stars. My advice would be to double check everything before they scan as they refused to correct THEIR mistake. Lastly, do yourself a favor and search ebay before buying anything here.

Andrew R.

I bought a blue ray 2 months ago for $6 and got offered .30 cents for it 2 months later.Mint Condition.I tried to negotiate but the manager would not budge.I was thinking to myself 30 cents, my special needs son looked at me and the look he gave me was sad.As a father that girl manager really humiliated me in front of my son.I gave 3 stars cause the other workers are great but that girl I just can't be near again.I went down to the pawn shop and they treated me wonderful and traded my blue ray for a blue ray my son wanted for no extra money.I will still go in there but only if the cool guys are there if she's there ill walk out.