Gelson's Thousand Oaks - Thousand Oaks, California

Okay, here’s a detailed description of Gelson’s Thousand Oaks, presented in a formal and helpful tone, suitable for someone seeking information about this establishment:

Gelson’s Thousand Oaks: A Premium Grocery and Lifestyle Destination

For discerning shoppers in Thousand Oaks, California, Gelson’s offers a truly elevated grocery experience. Located at 1736 E Avenida De Los Arboles, Thousand Oaks, CA 91362, this store is more than just a place to buy groceries; it’s a destination known for its commitment to quality, exceptional service, and a diverse selection of goods. You can reach them directly at Phone: 805-493-4301. Their website, Website: gelsons.com, provides comprehensive details about their offerings and services.

Specialties and Product Range

Gelson’s Thousand Oaks distinguishes itself through a broad range of specialties. Initially established as a high-end grocery store, it has evolved into a comprehensive lifestyle center. Key features include:

• Grocery Store: A vast selection of fresh produce, meats, seafood, and pantry staples.
• Beer Store: A curated selection of craft and imported beers.
• Florist: Beautiful floral arrangements for any occasion.
• Gourmet Grocery Store: Specialty cheeses, charcuterie, olives, and other delicacies.
• Organic Food Store: A dedicated section featuring a wide array of organic fruits, vegetables, and prepared foods.
• Wine Store: An impressive selection of wines from around the world.
• Bakery: Freshly baked breads, pastries, and desserts.

Convenient Services and Accessibility

Gelson’s understands the demands of modern shoppers. They offer a variety of services designed for convenience and accessibility:

• Curbside Pickup: A streamlined way to order and pick up your groceries.
• Delivery: Same-day delivery options are available.
• In-Store Pickup: Conveniently order online and pick up in the store.
• In-Store Shopping: A pleasant and well-organized shopping environment.
• Onsite Services: Additional services are likely offered, though specifics should be confirmed through their website.

The store is designed with inclusivity in mind, boasting a wheelchair accessible entrance and wheelchair accessible parking lot. They also accept a variety of payment methods including credit cards, debit cards, and NFC mobile payments, and participate in the SNAP/EBT program.

Customer Feedback and Reputation

Gelson’s Thousand Oaks consistently receives positive feedback. With a total of 486 reviews on Google My Business, the average opinion stands at an impressive 4.6/5. Customer comments frequently highlight the friendly and highly skilled staff, consistently praising the expertise of cashiers like Liz C. and Gloria, as well as the exceptional service provided across various departments – the deli, produce, bakery, and meat/seafood sections. The emphasis on quality products and a wide selection of organic products, prepared foods, and fresh produce contributes significantly to the store’s positive reputation. The ease of a quick visit and convenient options such as bakery and flowers make it a popular choice.

Final Recommendation

Gelson’s Thousand Oaks represents a premium grocery and lifestyle experience. For those seeking high-quality products, exceptional service, and a convenient shopping environment, we strongly recommend visiting their website at gelsons.com to explore their offerings, view their weekly specials, and learn more about their services. Don’t hesitate to contact them directly through their website – it’s the best way to stay informed about their latest developments and personalized offers.

👍 Reviews of Gelson's Thousand Oaks

Jon S.

5/5

Friendly and highly skilled staff. Quality products. Liz C. and Gloria are highly experienced and helpful cashiers. The folks who serve us in the deli, produce, bakery, and meats/seafood sections are all so amazing.

Bren K.

2/5

Even though the prices are high this store is next to my gym so convenient to pop in and grab a few groceries
Today I purchased 6 eggs and kombucha tea for $4:50 each. Which seems ridiculous. My main issue is that they have a sign that they are on sale for 50 cents off each item. I understand it applies only for their membership card. So when I asked the person at check out if I could take advantage of the sale by signing up for the membership option. She handed me a slip and said I needed to do it online and charged me full price. I think considering this is a high-end grocery store I expect better customer service and they should make it easier to apply for a membership at time of purchase. Other stores seem to be able to do this.

K

5/5

My favorite local supermarket. The selection is wonderful. Prices can be shocking...but I joined their rewards program to get rebates. I also use the Upside program which gives me between 6-18% back each time I shop at this gelsons. For fresh proteins, I purchase elsewhere for price.

Eric K.

5/5

The employees, as always, were very polite and helpful. I love the selection, always high quality.
As with everywhere, I hate self-checkout. I don't work there.

Jeffrey C.

2/5

6:30 at night on a Wednesday the salad bar was bare, no salad at all. Had to ask an employee twice to refill it, and other items on the salad bar had almost nothing in them. Hot item bar, no brisket, no spaghetti. For the prices Gelson's charges, you would think they would do better.

Krystina M.

3/5

That I spent about $275 - While it's true that your store is cleaner and classier than most. You are seriously over priced. For instance, the vegan ricotta that I love is $11.99 at your store. Sometimes I can find it for $8.99 at Ralphs or Whole Foods. The reason I payed more is because I didn't want to make several different stops - but it looks like I will have to moving forward. Also, my favorite wine is $15.99 at your store and $8.99 at Trader Joes. This is why I only come to your store every few months. I'd prefer to come more often, but it's not financially feasible.

Esther O.

5/5

Love the Gelson's Thousand Oaks location. Clean and so well stocked. The staff are always so helpful and courteous and go out of there way to help you. Will definitely keep shopping at this location!

Sue A.

5/5

Great customer service in such a clean store. So easy to find anything you need.