Golden State Claims Adjusters - Carlsbad, California

Address: 2244 Faraday Ave #126, Carlsbad, CA 92008, United States.
Phone: 8664727662.
Website: goldenstateadjusters.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 1.3/5.

📌 Location of Golden State Claims Adjusters

Golden State Claims Adjusters 2244 Faraday Ave #126, Carlsbad, CA 92008, United States

☎️8664727662

Golden State Claims Adjusters is a insurance agency located at 2244 Faraday Ave #126, Carlsbad, CA 92008, United States. They operate with the phone number 8664727662 and can be found online at goldenstateadjusters.com. This business offers services primarily focused on assisting individuals navigating the complexities of insurance claims. For those seeking professional assistance with their claims, Golden State Claims Adjusters presents itself as a resource within the Southern California insurance landscape.

Key Features and Services:

Claims Adjustment Services: The core of their operation revolves around providing claims adjustment services. This involves evaluating insurance claims, determining coverage, negotiating settlements, and ensuring a fair resolution for their clients.
Expertise in Various Insurance Types: While specific details require further investigation on their website, it's common for insurance agencies to handle claims related to property, auto, health, and liability insurance. Itâs advisable to confirm their specific coverage areas.
Client Advocacy: Golden State Claims Adjusters positions itself as a client advocate, representing the interests of policyholders throughout the claims process. This role involves communicating with insurance companies, gathering evidence, and presenting a strong case on behalf of the client.
Dispute Resolution: They likely offer services related to dispute resolution, helping clients navigate disagreements with insurance providers and potentially pursuing further action if necessary.
Documentation and Support: A crucial part of their service is assisting clients with the often-daunting task of gathering and organizing the necessary documentation for their claims.

Location and Accessibility:

The physical location at 2244 Faraday Ave #126, Carlsbad, CA 92008, provides a centralized point of contact for clients. It's important to note that the business offers wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility. This feature is particularly beneficial for individuals with mobility challenges, ensuring they can easily access the office and receive assistance.

Customer Feedback and Reputation:

Currently, Golden State Claims Adjusters has 16 reviews on Google My Business, yielding an average opinion of 1.3/5. This suggests that recent customer experiences havenât been overwhelmingly positive. While the number of reviews is relatively small, itâs a significant indicator of potential areas for improvement. Itâs recommended to carefully review these reviews to gain a comprehensive understanding of client perceptions regarding the quality of service, communication, and overall satisfaction. A detailed analysis of the reviews is crucial to gauge the company's strengths and weaknesses.

Further Information and Due Diligence:

To gain a more detailed understanding of Golden State Claims Adjusters' services and approach, it's highly recommended to explore their website: goldenstateadjusters.com. This platform likely contains more information about their team, service offerings, and client testimonials. Furthermore, contacting the agency directly via phone at 8664727662 allows for direct inquiries regarding specific claim types, fees, and the adjustment process. Prospective clients should engage in thorough due diligence, comparing Golden State Claims Adjustersâ services with those of other insurance adjusters in the area.

Key Considerations for Potential Clients:

Review Recent Reviews: Given the current average rating, it's imperative to scrutinize the most recent reviews on Google My Business to ascertain whether recent changes have been implemented to address previous concerns.
Understand Fee Structure: Clarify the agencyâs fee structure upfront to avoid any unexpected costs. Typical arrangements involve a percentage of the settlement amount or an hourly rate.
Assess Communication Style: Effective communication is paramount in the claims process. Evaluate the agencyâs responsiveness and clarity of communication during the initial consultation.
Verify Licensing and Credentials: Confirm that the agency holds the necessary licenses and credentials to operate legally within California.

In conclusion, Golden State Claims Adjusters presents itself as a claims adjustment service provider in Carlsbad, California. While current customer feedback warrants careful consideration, exploring their website and engaging in direct communication are crucial steps for individuals seeking assistance with their insurance claims. Their commitment to accessibility is a positive attribute, and a thorough evaluation of their services and reputation is advised before engaging their services.

👍 Reviews of Golden State Claims Adjusters

Golden State Claims Adjusters - Carlsbad, California

James R.

1/5

I would give them 0 stars if it would let me.
Hire an attorney to handle your claim immediately. This is the most incompetent and unprofessional company I have ever dealt with.
We are 6 months into a simple claim and it took 4 months just to get an adjuster on-site that had the “experience “ required. The first adjuster that Goldenstate hired didn’t have the “expertise” to estimate this claim according to Goldenstate - it took 4 months after his estimate for them to determine this and to send a second adjuster out. The second adjuster never responded because they haven’t been in business for over two years so this took another week. They finally sent the third adjuster which coincidentally worked for the same firm as the 1st adjuster and his estimate was nearly identical. by the end of month #5 a settlement was finally reached with our customer. Considering the damages were 130k with a 50k sublimit they should have settled with in 30 days. It has been 3 weeks since the settlement was signed and they still have not issued a check. They committed to a date and guaranteed that the check would be issued and mailed overnight. Of course it’s been nearly a week since that date and it still hasn’t been issued nor can they provide an update as to why or when it will be issued. As the insured I should have been able to turn this claim over and walk away but I have had to literally babysit and reach out to supervisors with complaints on weekly basis since the start of the claim to make sure my customer doesn’t get ripped off by these guys.
Run from this company at all cost, no matter if you are the insured or if your contractors policy instructs you to file a claim with goldenstate, get a different policy immediately .-

Update- ultimately they did send the check, it was just a week after they had promised and over a month after they were paid by the actual insurer. They receive payment from the insurer, they deduct their exorbitant fees and then they hold your money and use it as cash flow for as long as they can. They will claim delays from “processing” until you finally pin them down and make them pay you. In our case the claim was $52,500.00 their fees to essentially do nothing but be a terrible middle man was over $10,000.00- just to estimate a damaged trailer. At some point they will bankrupt and it will be after they collect several payments from the insurers and fail to pay the insured.

Nina G.

1/5

Do not do business with this company - they are awful!! My house, and 2 of my neighbors houses are on the verge of being condemned and Amanda, the claims adjuster is holding everything up by not allowing any of the repairs to start. She wont answer any of our calls or emails and neither will her boss, Tracy. I'm not sure how these people are in business. Absolutely terrible.

Walter Z.

1/5

Wow just wow if you are looking this company up its already too late. They use real carriers on certificates yet they use these companies when no one else will write them. They denied our claim for lack of cooperation from the insured. They caused $20k worth of damage to our building.we had them admit in writing they destroyed a ton of our property. On my filing of the claim the adjuster was like oh if they don’t cooperate we don’t pay. Very strange on an initial call but it’s because they have a nice scam going. Filed with the insurance commissioner well they found a nice loophole now we have to sue this llc. What a joke the certificate and having insurance means nothing! This company is a joke I’ll keep contacting AIX who said they won’t allow them to write with their name anymore but they allowed it in the first place it’s on them!

Josiah P.

1/5

DO NOT DO BUSINESS WITH GOLDEN STATE CLAIM ADJUSTERS. Please take my word for it. I totally screwed me over and I have never been so frustrated in my life. I am done with them and moving on to someone else. Thankfully the claim that I had wasn’t astronomical because had it been I would be sunk. I’ll be able to pay this myself but it is a very painful lesson.

tbroofer

1/5

This insurance company is a total fraud!
Absolutely horrible! Leaches! Crooks!
Tracy moss carfagno is a leach! Berry mathews is a leach! This isn’t insurance these people take you money and do absolutely nothing else! Total scam

Denise Y.

1/5

What a waste of time they are! They have you running around in circles for six months claim adjuster‘s who make appointments and don’t show up, or cancel within hours of an appointment after you’ve taken days off of work. They are the insurance company of a roofing company who stepped over a 3 foot wall to start tearing up the wrong roof. 🤦🏻‍♀️

veronica A.

1/5

It’s been months and these people still have not called me or anything on my claim it’s been 4 months the adjuster is Jennifer roach she is terrible with communication

p L.

1/5

They stop talking to you on a whim....it is very unprofessional and illegal. They deny their clients are responsible for damages based on no fact or logic