Horizon Goodwill Retail Store - Waynesboro, Pennsylvania

Horizon Goodwill Retail Store

Located at 11145 Buchanan Trail E, Waynesboro, PA 17268, Horizon Goodwill Retail Store is a popular destination for those seeking affordable and quality second-hand items. With a phone number of 177624561, and website available at horizongoodwill.org, it's easy to find out more about what they offer.

Specializing in thrift store goods, discount items, and serving as a donations center and employment agency, Horizon Goodwill Retail Store caters to a wide range of needs. Their services also include same-day delivery, making it convenient for customers to receive their purchases quickly.

Accessibility is a priority at Horizon Goodwill Retail Store, with wheelchair-friendly entrances and parking lots available. They accept various forms of payment, including credit cards, debit cards, and NFC mobile payments, ensuring a seamless shopping experience for everyone.

With an average rating of 3.6 out of 5 stars based on 80 reviews on Google My Business, Horizon Goodwill Retail Store has established itself as a reliable and customer-oriented business in the community.

Address: 11145 Buchanan Trail E, Waynesboro, PA 17268
Phone: 177624561
Website: horizongoodwill.org
Specialties: Thrift store, Discount store, Donations center, Employment agency, Employment center
Other points of interest: In-store shopping, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Clothing, Credit cards, Debit cards, NFC mobile payments, Credit cards
Opinions: This company has 80 reviews on Google My Business.
Average opinion: 3.6/5

👍 Reviews of Horizon Goodwill Retail Store

Leah M.

1/5

Went to use the restroom and the woman's was out of order so went to the men's and the one stall had no toilet paper, the other had poop in and on the toilet and to top it off the third and final stall had blood all over the toilet.
I understand a busy business but that's a health hazard.

That B.

5/5

Nice well-kept Goodwill. The staff was friendly and kept the line at the register moving. The prices at this location are good. Half price day makes the prices great! Nice mix of brand name items and items in good condition. This is a small store so it does not have a lot of stock but that makes it easier to shop.

Alexander H.

5/5

I'm not sure where the 3.6 stars came from but as someone who has been to many Goodwill's this is a 5/5. Good pricing, everything is based priced at 6$ with a few things going up to 10$. Amazing staff and very friendly. Will be coming back

Paula F.

1/5

Disappointed Customer!!!
Stopped in on a Saturday evening. I found 2 pairs of little baby shoes. (Size for 7 month old)1 pair was flip flops, the other pair was cute little look like sneakers. When I went to pay. I told the cashier, that I couldn't find a price on the little baby shoes. She then told me if she couldn't find a price they would have to be taken and held back to get a price on them. Are you kidding me? They are baby shoes, that someone donated. I asked if I could speak to the manager. She happened to be the manager. I then asked why couldn't she price them. She told me
She wasn't the pricer. So why have a manager? All she had to do was look at the other baby shoes and compare sizes and type of shoes and get a price. But instead, a little baby was not allowed shoes that someone donated because they didn't have a price. Wasn't my fault they were put out without a price tag. You should send the managers to pricing school.

Benjamin F.

5/5

I just wanted to make sure one of the employees, it says on my receipt Snyder A, gets recognized as an amazing employee. I haven’t had someone ask me how I am in I don’t know how long, let alone someone who seems like a genuine person who liked interacting with people, and liked her job. Customer service is immensely difficult in Every-way for little compensation for what’s expected. And I rarely ever, maybe 5 in 15 years, write reviews, but I feel like it’s important especially nowadays, to acknowledge the people in the world that do an outstanding job at being a person. Thank you again! I never realized that someone asking how my day was and how my evening is going would make me regain hope in humanity.

M

2/5

I hope you never have to use the men's bathroom here. It's on the top 10 most disgusting. Also how are people washing there hands with no soap? The location has things priced a bit high on certain items although that's basically all the stores. I also want to note employees shutting off the lights 30 minutes early from closing. It's not that you can't see but imagine an elderly tripping in the dark . Turning the lights off and setting the stage for customer injury by doing so presents a very strong lawsuit.

Steve S.

2/5

Since it changed location it's been not so great. I swear, most of the better stuff dropped off gets sent off to other stores. This is one of the poorer locations I've visited. Have had some good scores in the past. It's like the least worst of stuff dropped off.

Adam M.

1/5

I used to come in this store all the time which had great customer service and staff. I recently went in and was surprised that the people i had seen regularly were no longer there. I asked what happened? and was told they were fired during this pandemic?! REALLY?! The best staff with the great customer service and attitude are no longer there and my experience with the new staff was less to be desired. They seemed annoyed I was there and had horrible customer service and seem rude. What once was is no longer. Don't bother going in or back. I won't. Sad.