Jamba - Foothill Ranch, California

Emmy H.

I've ordered from this store through delivery service a couple times now and every single time I get the wrong bowl. I order the pb&nutella acai bowl and every time I've gotten I guess their normal bowl.
Bro i'm allergic to blueberries and I keep getting them, thus wasting an entire bowl. Please pay attention to what people order.

Antoinette I.

Jennifer, the manager, helped me out so much! Jennifer has a great personality, is kind, and she is extremely organized and efficient! Her staff is great too, always kind and accommodating! Thank you for the excellent experience every time I visit your store.🙏🏻

Jessica H.

I asked very nicely if I could have less juice in my strawberries wild so the smoothie could be just a little thicker she said of course. She then gives me a smoothie that is a juice. No consistency of a smoothie. She could have said no instead of being passive aggressive and give me a really watered down smoothie. Terrible service.

Monique

Place was nice and clean. Jacob took my order promptly and was very fast making two orders ahead of mine. My drink was ready within 3 minutes. Drinks were very good! Great service!

James P.

I came into this Jamba juice at 6:59 and it said online that they closed at 8 pm and when I entered they had the lights off and so I asked them if they were closed and they answered that no they weren't closed and that I could order a smoothie. Then when I did, they proceeded to make me feel extremely awkward by telling every co-worker that walked in, 'wow, can't believe he came in with 1 frickin minute left', 'I can't believe he would do that', 'noooo don't worry about it, go home, I'll do the dishes now that this guy needed his smoothie right before closing'...just really trying to make me feel bad after I literally asked them if they were closed because I was happy to leave if so, but they told me that they were open so I ordered. it was the store manager who was the one saying all this and who was purposefully trying to make me feel bad. She made the situation super awkward for me, really terrible customer service. If you're reading this -look, I get it you want to go home when you're closed..that's totally understandable, but next time just tell the customer that you're closed! No one wants to stand there awkwardly while you complain loudly and make a scene in front of all of your employees. You should be ashamed of yourself. Be better.

Jim M.

UPDATE: after filing the mildly critical review below, I got an email from Jamba Juice corporate headquarters. They invited me to contact them back by email. I did that even though I wasn't terribly worried about my experience. Within a few hours I got a call from the manager of the Jamba Juice where we had visited. She was very kind and invited me to come and bring my grandchildren and have Jamba Juice done right. We went back today And they made good! The Blue Sky Bowl I got was very tasty and the consistency was as it should be. So in addition to feeling great about the bowls and shakes that we got, I was very impressed by the responsiveness of this company. Whereas before I might not have gone out of my way to go to a Jamba Juice, now I will! Amazing customer service! Good job!

Initial review:
I'm used to Blenders in the Grass in Santa Barbara. The Jamba Juice does not compare. I got the Blue Sky bowl and the blue yogurt or whatever was very runny. It was disappointing.

Jacob P.

Friendly staff who takes care of their customers with great attentiveness. Smoothie was good, service was better. Rock on Jacob

Jay S.

Took my family here today. It was not very busy at the time. Only two other customers besides us. We ordered two smoothies. A pb+banana and a mango go go. I asked to substitute the milk to almond milk in mine. The person who was making our drink tried to make enough of the mango go go for our order and person behind us order. Well they didn't make enough to fill both of our orders. So they fill our cup to about 80% and fill the other cup to the top. We said it wasn't full but they just look at us. No verbal response. It wasn't worth it arguing so we just went on our why. But after a couple a sips of my pb+banana I realized it had real milk in it. I'm lactose intolerant so I knew right away. For a place that wasn't busy you would think they can make two drinks correctly. On the bright side both drinks did taste very good.