Jerome's Furniture & Mattress Store-Moreno Valley - Moreno Valley, California

Introduction

Welcome to an in-depth exploration of Jerome's Furniture & Mattress Store in Moreno Valley, California. Situated at 12500 Day Street, this women-owned business has been serving the local community and beyond with a wide array of furniture and mattress options. Let's delve into the main services offered, the location and accessibility, unique features, practical information, and the overwhelming positive customer experiences.

Main Services

• Furniture Store: Jerome's offers a vast selection of furniture for every room in your home. From living room sofas and entertainment centers to bedroom sets and dining room tables, they cater to diverse styles and needs.
• Bedding Store: As a mattress store, Jerome's specializes in providing comfortable and supportive sleep solutions. They stock a wide range of brands and types, including memory foam, hybrid, and traditional mattresses.
• Bedroom Furniture Store: Apart from mattresses, Jerome's also offers a variety of bedroom furniture, such as dressers, nightstands, and wardrobes, to help you create a cozy and functional sleep environment.
• Sofa Store: Jerome's is home to a wide range of sofas, sectionals, and sleeper sofas to accommodate various seating and space requirements. Their collection includes leather, fabric, and upholstered options.
• On-Site Services: In addition to their product offerings, Jerome's provides valuable services, including assembly, installation, and repair services to ensure a seamless and hassle-free furniture-buying experience.

Location and Access

Jerome's Furniture & Mattress Store is conveniently located in Moreno Valley, California, at 12500 Day Street, near the intersection with Heacock Street. The store is easily accessible from major thoroughfares like Highway 60 and Interstate 215. Customers can enjoy free parking in the ample lot adjacent to the store, which also features wheelchair-accessible spaces. The store itself is wheelchair-accessible, with a ramp provided at the entrance for easy access.

Featured Characteristics

• Women-Owned Business: Jerome's is proud to be a women-owned business, contributing to diversity and empowerment in the furniture industry.
• LGBTQ+ Friendly: The store is committed to creating an inclusive environment for all customers, welcoming and respecting the LGBTQ+ community.
• Delivery and Pickup Options: Jerome's offers both in-store pickup and delivery services, including same-day delivery, to accommodate customers' schedules and preferences.
• Accepted Payment Methods: The store accepts various payment methods, including checks, credit cards, and major debit cards for added convenience.

Practical Information

• Hours of Operation: Jerome's is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 7:00 PM, providing ample time for customers to shop at their convenience.
• Contact Information:
  • Address: 12500 Day St, Moreno Valley, CA 92553, United States
  • Phone: 8589241793
  • Website: jeromes.com

Positive Aspects from Customer Reviews

With an impressive 2495 reviews on Google My Business and an average rating of 4.6/5, Jerome's Furniture & Mattress Store has clearly made a positive impact on its customers. Some of the consistently praised aspects include:

• Excellent Customer Service: Customers frequently commend the knowledgeable and helpful staff, highlighting their willingness to assist and provide expert guidance throughout the shopping experience.
• Wide Selection of Products: The extensive range of furniture and mattress options, catering to various styles and needs, is often praised by customers who appreciate the variety and quality of products available.
• Competitive Pricing: Many customers note the affordability of Jerome's products, with some mentioning that they found better prices compared to other furniture stores in the area.
• Efficient Delivery and Assembly Services: Customers appreciate the prompt and professional delivery and assembly services offered by Jerome's, making the furniture-buying process stress-free.

In conclusion, Jerome's Furniture & Mattress Store in Moreno Valley offers an extensive range of furniture and mattress options, coupled with exceptional customer service and a commitment to inclusivity. With its convenient location, ample parking, and various payment methods, the store caters to a wide range of customers seeking to furnish their homes with quality products at competitive prices. The overwhelming positive customer reviews serve as a testament to the store's dedication to providing an excellent shopping experience.

👍 Reviews of Jerome's Furniture & Mattress Store-Moreno Valley

Eva M.

5/5

It was great! Mary was very helpful from the time we came into the store. She gave us plenty of room to look around freely and was near when we had questions. We were not expecting to buy today but then we found the perfect sofas for us. Thank for making our first visit a pleasure.

Hannah M.

5/5

We had a wonderful experience at Jerome’s Furniture Store in Moreno Valley, thanks to Sam’s exceptional customer service. From the moment we arrived, Sam was incredibly patient, attentive, and genuinely helpful. He took the time to understand our needs, answered all our questions thoroughly, and made sure we felt comfortable throughout the process.

His professionalism and friendly attitude made our shopping experience smooth and enjoyable. It’s rare to find someone so dedicated to customer satisfaction. If you’re looking for quality furniture and top-notch service, we highly recommend visiting Jerome’s and asking for Sam!

Mr A.

5/5

I had called in advance to ask a few questions about a current special being advertised….. I spoke with Ivonne She was super friendly and professional, answered my questions….. I ended up calling back a couple times with more questions and again, spoke with Ivonne.
Her super friendly personality, clarity and genuine desire to find me what I was looking for as opposed to a “salesy experience,” was fantastic..
I scheduled an appointment and my wife and I went to the Moreno Valley Jerome’s.
When we walked in, we were immediately greeted…..based on her friendly demeanor, I said “Ivonne?” She said yes and thanked me very much for coming.. In short, we were matter of fact about wanting to look at base price, mid price and highest price to see what was most comfortable.. she suggested trying them all and then looking at the numbers . This was a fantastic no pressure manner of presentation because we had no monetary bias and no pressure from her..
My wife and I ended up selecting a fantastic midline mattress with an amazing MASSAGE CHAIR included for ZERO DOLLARS.
Ivonne’s sales delivery is personal and knowledgeable, her personality was personable and not agendized…..
Clearly, the business and personnel are there to make money but this experience felt more like she was genuinely trying to make our sleep time fantastic.
Thank you Ivonne and the several other super friendly people who assisted in the purchase process too.
Well done
WH

Yvette G.

5/5

We bought our sectional couch few years back and we loved the experience. The delivery was easy!

We just bought our new mattress last weekend and it was delivered today! Amazing experience and they took our old mattress too!

Lisa R.

5/5

I met by the door immediately,service with a smile for sure. I was shown all my options that I had to choose from, i was shopping for a recliner, salesman was very informative helpful and kind. Made it a quick easy purchase transaction and had my delivery set up all before.I left. I will continue to go back to jerome's.

Bryant R.

5/5

Bryant one of the sales member there was the best. He helped me and my daughter pick out furniture without making us feel obligated or rushed. When you go there ask for Bryan. You won't lose.

dzy H.

2/5

So far I'm not too happy with the service here, there was an issue with an order I placed. I ended up getting one full bed w/ frame and box, another one for a twin bed. And I had to return another bed, that was for a twin XL, that they specifically told me was going to fit in a twin bed, turns out not to be accurate. This happened yesterday, some of the ladies from customer service have been helpful, but when trying to figure out my refund and answering questions not so much. I was told they would call me back yesterday and they didn't, I called back today, to ask about my refund and more questions I want to ask and they said I would get a phone call soon, it's 7pm now, so I'm giving them the benefit of the doubt to call me back. I would just like to add that the delivery guys were very professional and they did the white glove service perfectly.

Sheldon A.

5/5

We were in the store in Moreno Valley. Our salesman was Bryan and he was terrific! No pressure, he let us shop for a period, came over and asked if we needed help! We saw something interesting, he answered all our questions and we bought furniture! The girl handling the financing was great! So we are very happy with your store! Thank you!