Kranson Uniform - Wilkes-Barre Township, Pennsylvania

Miguel

**Subject: Feedback on Tailoring Services**

I hope this message finds you well.

I recently had several suit jackets tailored at your establishment. Unfortunately, after wearing them to work, I received feedback from my director regarding the sleeve length and overall fit. My colleagues also expressed concerns about the sleeves, indicating that the tailoring did not meet today’s professional standards and detracted from my appearance.

While the trousers were tailored correctly, the jackets did not align with current standards. Consequently, I decided to discontinue wearing the jackets and reverted to my previously tailored blazers and sport coats for a more polished look. I am hesitant to return for further alterations, as I am concerned about the possibility of additional errors.

Regrettably, I feel that my investment of $170 has not yielded the desired results, and I no longer have confidence in your services. While I understand that a refund may not be possible, I wanted to share my experience for your consideration.

I appreciate any insights you may have regarding this

Kyle M.

Absolutely amazing people every time I come in here. Incredible services, prices can’t be beat. I don’t know why anyone would go anywhere else.

Lauren M.

Went here for suits for my mother in law's funeral for my husband and teenage son. Raymond was great. So sweet and helpful. He was spot on with their sizing and gave us a great price on new suits! Will be back again for sure!!

T A.

ABSOLUTELY THE BEST! Highly recommend this business for suits and alterations. Wonderful family that goes above and beyond.

Mike B.

Gotten suits from other establishments, the quality, customer service, and most of all the tailoring is unsurpassed by all others in the area. The two old bucks there have a great eye for style and will have you tight and right. The prices are on par with competitors, but I’ve found Kransons to be typically 250-350 less than big box stores while being superior in every aspect of the product. Thanks gentlemen!

Todd D.

So, Kranson's has had my American Legion shirt for a year. I checked in every 3 months or so, each time was told about how many embroider they've gone through. 1 YEAR later, finally, embroidery done. They still charged me full price! Shirt was dry cleaned prior to me giving it to them, as is their policy. After 1 YEAR, I received it back wrinkled, so will have to launder it yet again. An establishment that has been in business this long that used to be respected, no longer. Pay full price after literally 1 year, unbelievable. If I could rate lower than 1 , I would. And by the way, this was a previously purchased shirt. They tried to charge me a 2nd time for it. Whatever reputation this place has held for all these years, under current mana, ownership, has passed.

Michael B.

Just bought a suit here. Great experience and wonderful people. A+

Phil V.

Best place in the area to buy a suit. I own a few suits now and I've purchased all of them from Kranson's. Family owned and operated. Mr. Kranson and his son Ryan are a pleasure to deal with. The family and staff they have working there are so welcoming and knowledgeable. A lot of stores nowadays have been taken over by big box stores but honestly I wouldn't feel comfortable purchasing from anywhere else. There's something about putting on a suit. When it's tailored to you and it's a perfect fit, it just feels good. Thank you!!