Labels Luxury Consignment - Walnut Creek, California

Labels Luxury Consignment is a premier destination for those who seek high-end, gently used designer clothing, accessories, and shoes. Located at 1367 N Main St, Walnut Creek, CA 94596, United States, this consignment shop is a small business that offers a wide range of services to make shopping an enjoyable and convenient experience.

The shop's specialties include clothing, fashion accessories, shoe shop, and ladies' clothes shop. With a keen eye for quality and style, Labels Luxury Consignment offers a carefully curated selection of items from top designers such as Chanel, Gucci, and Louis Vuitton. Whether you're looking for a special occasion dress, a timeless handbag, or the perfect pair of shoes, you're sure to find something that suits your taste and budget.

One of the key features of Labels Luxury Consignment is their commitment to providing excellent customer service. They offer kerbside pickup, in-store pick-up, on-site services, delivery, and same-day delivery. The shop is also wheelchair-accessible, making it easy for everyone to browse and shop. They accept credit cards, debit cards, and NFC mobile payments, providing a seamless and convenient checkout experience.

Labels Luxury Consignment has received 71 reviews on Google My Business, with an average opinion of 3.7/5. Many customers have praised the shop for its wide selection of high-quality items, knowledgeable and friendly staff, and convenient services.

If you're looking for a quick visit, Labels Luxury Consignment is the perfect place to find a special piece to add to your wardrobe. With their wide selection of designer items, excellent customer service, and convenient services, this consignment shop is a must-visit for anyone who loves fashion.

Reviews of Labels Luxury Consignment

Liza Safyan

5/5

I love this store so much that I practically visit it daily. The staff must recognize me by now, but I can't resist the incredible deals on designer items and the consistently friendly managers. Recently, when I found a flaw on a heel I liked, the manager kindly offered a discount as compensation. With brands like Jimmy Choo, Dior, and Prada available at such reasonable prices for the quality offered, I can't stay away. Looks like I'll be returning for another visit today! ?

Shirley Moats

1/5

I would NOT recommend consigning with them. I had an absolutely terrible experience here a while back where I consigned my items but due to extenuating circumstances had to go back and get my items early. I gave them one week notice and nothing was prepared and they acted surprised when I came. I waited a long time for them to collect my items and found that they had thrown away/lost all of my dust bags and boxes that the items came with. The staff were incredibly unpleasant and rude about it, and essentially told me they couldn’t be bothered keeping dust bags and boxes for items under a certain dollar amount. If that is the case, why did they take the dust bags and boxes in the first place? I got the owner, Lynn, involved. She promised to follow up and send replacements, and never followed through (of course). They are flakey and unreliable - other reviews also mention a lack of follow up with consigners. Also, they are so snotty and act like they’re doing you a favor by taking your items. I would NOT recommend consigning any items here, and after this experience I will not buy anything from here either. The customer service is awful, as evidenced by the many negative reviews. If you are looking to consign your items, there are many online and other brick and mortar spots that offer a much smoother and more pleasant experience.

Wagma Safi

1/5

Only purchased because I couldn’t say “no” to my daughter since she really liked a handbag. Otherwise, the staff was unfortunately not friendly, disengaged, and suspicious of us. Extremely disappointed that customers are being judged based off of what they appear on the outside, because you never know who is walking in to purchase and at what ticket price at that. Hope you guys are understanding the advice I am trying to give. Regardless, customers shouldn’t be treated this way solely on their status and/or finances. Looking forward to some changes next time I walk in, when I am visiting from Australia!

Emma Anthony

2/5

Honestly some really well made unique used clothes and purses here. Spent the most I ever have an item of clothing but it's still my favorite and one I get so many compliments on. This is designed so even thrifted it is still in no way cheap, but still some great deals.
My only issue is that maybe because I look young the staff seemed to be keeping an eye on me and checking up on any item I tried on while trying to make it seem friendly, when it felt full suspicious of me. Even though I ended up buying a 150 dollar coat... Just felt more like I was assumed to be a thief than a customer.
I'd still recommend this spot for those who like designer clothes.

Michael

5/5

This is one of my favorite shops in Walnut Creek, but as it’s consignment it is definitely hit or miss. I pop in whenever I’m passing by, and have found some phenomenal deals. They have a great selection of women’s clothes and a decent one for men as well.

Local Guide

4/5

They have some really nice pieces in here. The staff was really nice, they definitely are super helpful and made me feel like a A plus customer. Looking for nice luxury pieces look no further, you for sure can find brand new pieces for better prices. But this place you can find rare items. I recommend this place for sure.

maria hernandez

4/5

Great prices for the most part!
I saw a YSL dress retails $1,900 for sale at $698, but the dress actually had a hole and the zipper is exposed so although it was beautiful, the dress was in bad condition and to be honest, it looked like an old dress (heavily worn) but for the most part, there are fair prices ?

Delana Toler

5/5

I just can’t rate the service and expertise at Lables enough.
Lynn is so incredibly knowledgeable and walks me through the process of how she prices. She shows me charts, serial numbers, and she does it so openly and freely. I think she is very fair and her pricing for both the seller and the buyer.
I wish I could give you 10 stars!!!
⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️