Lafayette Ace Hardware - Lafayette, California

Lafayette Ace Hardware

Address: 3311 Mount Diablo Blvd, Lafayette, CA 94549

Phone: 52833600

Website: acehardware.com

About Lafayette Ace Hardware

Lafayette Ace Hardware is a well-established hardware store located at 3311 Mount Diablo Blvd, Lafayette, CA 94549. With a solid reputation, this store has been serving the community for many years and is known for its extensive range of products and exceptional customer service.

Specialties

• Hardware store
• Home improvement store
• Paint store
• Tool store

Services and Features

• Curbside pickup
• In-store pickup
• In-store shopping
• Onsite services
• Same-day delivery
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Assembly service
• Service guarantee
• Quick visit
• Payment methods: Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards

Reviews and Ratings

Lafayette Ace Hardware has received 283 reviews on Google My Business, with an impressive average rating of 4.3 out of 5 stars. Customers appreciate the knowledgeable staff, wide selection of products, and excellent service provided by the store.

👍 Reviews of Lafayette Ace Hardware

T M.

2/5

Of the two Ace stores close to me, I tend to visit this location less for no other reason than it's less convenient and variety is slightly less.
But the reason for my rating is that I often swing by this location for quick purchases, generally, $50 or less. On my last visit, I bought an item on sale and another regular price. Something didn't seem right walking back to the car, so I double-checked, and the sale item did not ring up as such. Now, the kicker, the 2nd item shelf price is $7.79, but rang up as $8.99. I got my price adjusted but really made me think about whether or not I've been overcharged in the past and how many other people bought the same $7.79 item but paid more.
I smell something fishy but won't make assumptions. Double check your receipt or, better, pay attention to what price shows up on register before taking the receipt.

William B.

5/5

Great local hardware store, the team is great the store is packed with stuff, the pies are the best thing to buy with your tools and materials! Seriously pick out a pie on your way out they're phenomenal! They have deals and very friendly knowledgeable staff who regularly open my eyes to better solutions than what I'm working on.

David G. H.

1/5

Worst ownership in retail. The owners are the REASON for government regulation, as without it they would work you like modern slaves. No benefits, bare minimum sick days (3), berating of staff, challenge EVERY workers comp. Just evil owners.

Elene S.

5/5

This has been my neighborhood hardware store which I have frequented for decades. The service has been consistently courteous and very helpful. In particular, one of the staff recently took a lot of time to successfully match a paint sample which was very tricky and required a lot of expertise. I am a 5* satisfied customer here at my local ACE store.

Dan

5/5

Great service and a wide selection of stuff. This place has been around for a long time, and they really do specialize in providing great service. They are often crowded, and they have only limited parking; so you may need to be patient. I have done multiple internet orders where I paid ahead of time, and then just picked up my stuff. Once I required a refund, and they did it unusually quickly -- it showed up at my bank within a couple of hours.

Terrie H.

5/5

Lafayettet Ace Hardware is a good old fashioned hardware store. Their selection is wonderful. They seem to have everything! The staff is knowledgeable, helpful, and friendly.

A F.

2/5

Went there to get window screens done. They told me the wrong instructions for measuring TWICE, then I gave them an original to make an exact copy of, and they omitted the window screen latches, which means the screens are useless. I called about this and they put me on hold and then hung up! I would give them one star for customer service with window screens. I'm giving 2 stars in this review, because they have other items available and other representatives who have been friendly.

Dan Q.

5/5

Small but excellent hardware store. Lots of variety, covering paint, electrical supplies, many screws and bolts, and even a small amount of lumber. The staff are very knowledgeable and helpful, it has the feel of a friendly local hardware shop, not an anonymous big box store. Recommended.