Lion & Cub - State College, Pennsylvania

Bethany S.

Edit: Lion and Cub has shown great customer service in contacting me and discussing this purchase and transaction.
Purchased four items for Christmas gifts for in store pick up (from Nittany Outlet). It took several days for the order to be filled, and by then one item I ordered was out of stock. Of the three received, two were the same hoodies, which had been poorly printed (pic posted here). When my husband returned the two poorly printed hoodies, he got attitude from the sales associate when he said they were subpar quality despite it being very apparent that the printing was splotchy and thin in several places on each. We did end up keeping one of the four items we originally ordered.

Dan P.

We have purchased several Penn State clothes at the Lion & Club store. They have pretty good prices and a few name brand PSU clothing lines that include Champion and Under Armor. They also have event themed shirts that we didn’t see anywhere else that include the green “State” Paddy’s day shirts, sweatshirts and hoodies. This store is small, but, has lots to offer! The staff is also very friendly and willing to help.

Sarah D.

They have a nice variety of items and everything is very reasonably priced. There is almost always a sale section of some sort. This is a great place to get Penn State, State College and Happy Valley apparel. I love all of the color options and styles.

My only complaint is the lack of size XS. Many of the brands they carry run very big, so if you are small and find you're swimming in an adult size S, go toward the back in the kids section and try a kids large. The kid's stuff is also slightly cheaper, so that's a win! 🙂

R B.

I would highly recommend! I purchased several PSU serving trays. My order came in approximately 10 days. The trays are good quality and will be great presentation and easy clean up Unfortunately one was damaged during the shipping process despite all of the trays being individually wrapped. I emailed the store and had a response the next business day letting me know they were shipping a new tray. Their customer service was AMAZING and very quick to respond and resolve my issue. Again I would highly recommend them.

Chris E.

Review for online (nittanyoutlet.com) related transaction. Overall I am very satisfied with the selection, price, ordering process, and communication from this business (especially under challenging circumstances). Please be aware that due to short staffing (impact not limited to this type of industry) that order processing and shipping will take longer than normal, which is clearly stated on the website. Taking this in to account, once I placed my order (well in advance of my item needs), leaving a comment regarding shipping, I reached out via email, as I was under a time constraint to receive my order (out of state) prior to traveling up to State College for the White Out game. I received an email follow-up within 24 hours, which was friendly and aware of my circumstance. They were very accommodating in making sure that my order was processed, shipped, and delivered by my requested date. I received multiple follow-up emails once the order was shipped to make sure I had all the proper tracking information. Thank you again. I will 100% shop from your online business again in the future. WE ARE

Ben D.

Received the wrong size Rose Bowl shirt but they called and explained it was due to a fulfillment center error and sent me out the correct size with 2nd day air shipping. They were very nice about the situation and provided a quick solution and that’s all you can ask for. Very appreciative of the response and action to resolve

Wendy V.

Wow!
Great experience. I called to see if they could meet my deadline, as it was a large order for work. They assured me they could as long as everything I ordered was in stock.
Within 1 business day, I received the order! Everything came intact, and nicely packaged. I will definitely order again!

Dale G.

Ordered two shirts and the shipping was $10.90. More than I’d be willing to pay normally, but one of the shirts was unique enough to make it worth it. After an extensive wait I received one of the shirts (not the one that made the shipping worth it) with a note that the other shirt was out of stock and had been cancelled. They only took $1 off of the shipping. I would never pay that much shipping on a single shirt. The right thing to do would have been to reach out and see if we still wanted 50% of the order at 91% of the shipping charge, especially after the crazy long wait.